We are looking for candidates from Travel Industry background only . Candidates from Gurgaon / NCR Preferred . ** Job Summary What it is like to work at Redletterholidays / why will you join us? Versatility: You will get to meet and learn from people belonging to different walks of life. Problem Solving: We love problems and solving them gives us a high! Innovation: Building a product for the future requires constant brainstorming, innovating and generating ideas. Open Culture: We believe in working together with no bars and boundaries. Our CEO sits next to us! Data-driven: As much as we trust your gut feeling, we also trust data. Data is why you are doing what you are doing. Transparency: We are no mind readers. So tell us whatever it is, however it is, and we will hear you. Move fast: We all are fighting against time, and whatever best you create in the limited time, we are happy to implement, measure and make change. Outcome-Oriented: We put in lot of hard work and time, so we like to see the output at the end of the day. Responsibilities and Duties Key Responsibilities: Maintaining relationship with travelers by calling and understanding their trip related details. Ensuring quality of customer experience for travelers by resolving conflicts & handling trip related responsibilities. Answer customer calls courteously to provide information about RedLetter Holidays products and services, arrange consultations and obtain feedback about service. Interact with customers by phone, e-mail or online chat medium concerning various queries. Required Experience, Skills and Qualifications Desired Skills and Experience: Excellent communication (Written & Oral) skills in English. Basic computer knowledge with MS-office and effective browsing skills. High attention to details and ability multitask. Self-Motivated, willing to learn and adapt to new processes. Education: - Minimum Graduate Benefits Apart from salary, you would get many more tangible benefits: A. Reward & recognition B. Medical and Accidental insurance C. Employee Travel discounts D. Casual Dress E. Paid holidays or sick leave F. Games & Entertainment G. Parties & Fun Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month
Role Overview: At Redletterholidays, working means embracing versatility, problem-solving, innovation, an open culture, data-driven approach, transparency, fast-paced environment, and outcome orientation. As part of our team, you will have the opportunity to interact with diverse individuals, enjoy tackling challenges, brainstorm for innovative solutions, work in a collaborative environment, utilize data insights, communicate openly, and strive for tangible outcomes. Key Responsibilities: - Maintain relationships with travelers by contacting them and understanding their trip details. - Ensure high-quality customer experiences by resolving conflicts and managing trip-related responsibilities. - Answer customer inquiries courteously via phone, email, or online chat, providing information about RedLetter Holidays products/services, scheduling consultations, and collecting feedback. - Engage with customers to address various queries effectively. Qualification Required: Desired Skills and Experience: - Excellent communication skills (both written and oral) in English. - Basic computer proficiency with MS Office and efficient browsing capabilities. - Strong attention to detail and ability to multitask effectively. - Self-motivated, eager to learn, and adaptable to new processes. Additional Company Details: Redletterholidays offers tangible benefits beyond salary, including: - Reward and recognition programs - Medical and accidental insurance coverage - Employee travel discounts - Casual dress code - Paid holidays and sick leave - Games and entertainment facilities - Parties and fun activities Please note that candidates from the travel industry background, particularly those based in Gurgaon/NCR, are preferred for this position. Minimum educational requirement is graduation. This is a full-time job opportunity.,
As a candidate from the Travel Industry background, you are invited to join Redletterholidays, with a preference for candidates from Gurgaon/NCR. At Redletterholidays, you will experience a working environment that values versatility, problem-solving, innovation, open culture, data-driven decisions, transparency, speed, and outcome orientation. Key Responsibilities: - Maintain relationships with travelers by calling and understanding their trip-related details. - Ensure the quality of customer experience by resolving conflicts and handling trip-related responsibilities. - Answer customer calls courteously to provide information about RedLetter Holidays products and services, arrange consultations, and obtain feedback about service. - Interact with customers via phone, email, or online chat medium to address various queries. Desired Skills and Experience: - Excellent communication (Written & Oral) skills in English. - Basic computer knowledge with MS-Office and effective browsing skills. - High attention to details and ability to multitask. - Self-Motivated, willing to learn, and adapt to new processes. Education: - Minimum Graduate Benefits: Apart from a competitive salary, you will enjoy the following tangible benefits: - Reward & recognition - Medical and Accidental insurance - Employee Travel discounts - Casual Dress - Paid holidays or sick leave - Games & Entertainment - Parties & Fun Please note: The company emphasizes a collaborative and innovative work culture, where your contributions are valued, and your growth is nurtured. As a candidate from the Travel Industry background, you are invited to join Redletterholidays, with a preference for candidates from Gurgaon/NCR. At Redletterholidays, you will experience a working environment that values versatility, problem-solving, innovation, open culture, data-driven decisions, transparency, speed, and outcome orientation. Key Responsibilities: - Maintain relationships with travelers by calling and understanding their trip-related details. - Ensure the quality of customer experience by resolving conflicts and handling trip-related responsibilities. - Answer customer calls courteously to provide information about RedLetter Holidays products and services, arrange consultations, and obtain feedback about service. - Interact with customers via phone, email, or online chat medium to address various queries. Desired Skills and Experience: - Excellent communication (Written & Oral) skills in English. - Basic computer knowledge with MS-Office and effective browsing skills. - High attention to details and ability to multitask. - Self-Motivated, willing to learn, and adapt to new processes. Education: - Minimum Graduate Benefits: Apart from a competitive salary, you will enjoy the following tangible benefits: - Reward & recognition - Medical and Accidental insurance - Employee Travel discounts - Casual Dress - Paid holidays or sick leave - Games & Entertainment - Parties & Fun Please note: The company emphasizes a collaborative and innovative work culture, where your contributions are valued, and your growth is nurtured.