3.0 - 7.0 years

0 Lacs

madhya pradesh

On-site

You will be independently responsible for the operational management of the training Centre in your respective region. This includes conducting pre & post recruitment orientation programs for fresher, Loan Officers, Branch Managers, and Area Managers. You will also be in charge of organizing monthly induction and refresher programs on Product, Process, Policies, and behavioral training in the region. Your responsibilities will include identifying training needs, conducting training assessments, building capabilities, and focusing on the qualitative aspects of business, processes, compliance, audit, CRM, and Sales pitch. It will be essential to identify the target audience for effective training sessions. You will be required to provide process training on Loan Disbursement Process, Documentation, and delinquency. Additionally, conducting IT Systems & application training along with Different APIs will be part of your role. Collaborating with regional stakeholders and sharing learning journeys amongst the region will be crucial. You will need to measure learning effectiveness through periodic interventions and assessments. Classroom training through LMS, maintaining and capturing all training details in LMS, and reporting to HO and stakeholders will be essential. Publishing the monthly training dashboard and visiting branches for location-based training are also part of the duties. Recognizing and rewarding achievements will be your responsibility as well. A minimum of 3 years of experience as a Regional Trainer is required for this role. You must be well-versed in the MFI/Microfinance industry and have a good understanding of business models, processes, policies, and products within this sector. Key Skills: - Comprehensive understanding of the Microfinance Industry - Strong acumen in technology and automation Education: - Post Graduate/ Graduate in any discipline,

Posted 4 days ago

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