Client Relationship Manager IT Recruitment Programming.com

4.0 - 8.0 years

0 Lacs

maharashtra

On-site

The Client Relationship Manager in IT Recruitment role requires a candidate with a strong background in IT staffing or recruitment services to join the team. Your main responsibilities will include building and maintaining trusted relationships with clients, ensuring high-quality delivery of recruitment services, and driving account growth. You will be the primary point of contact for assigned clients, understanding their hiring needs, project demands, and staffing requirements to deliver tailored solutions. Collaboration with internal recruitment teams is essential to ensure quality candidate submissions and placements. Account growth will be achieved through farming activities and identifying new business opportunities within existing clients. Managing client expectations, contract terms, billing/invoicing, and compliance with SLAs are crucial aspects of the role. You will work closely with internal stakeholders (Sales, Delivery, Finance) to ensure successful onboarding, project execution, and closure. Documentation maintenance including SoWs, trackers, reports, and dashboards for account performance is also part of the job. Negotiating terms and pricing in alignment with internal policies and market standards is a key responsibility. The ideal candidate for this role should have 3-5 years of experience in Client Relationship Management within the IT staffing or recruitment industry. Hands-on knowledge of the end-to-end recruitment lifecycle and staffing delivery process is required. Strong interpersonal and communication skills are necessary to interact effectively with clients and internal teams. Proven experience with contract management, negotiation, and billing/invoicing processes is essential. The ability to multitask and manage several client accounts/projects simultaneously is crucial. Familiarity with collaboration platforms such as Slack, Teams, Trello, etc., is advantageous. Strong problem-solving skills and a proactive, solution-oriented approach are highly valued. A basic understanding of Agile methodologies and the software development lifecycle (SDLC) is a plus. The educational requirements for this role include a Bachelor's degree in Business Administration, Marketing, or a related field. An MBA or postgraduate qualification is a plus but not mandatory. Joining this role will provide you with the opportunity to work with high-profile clients in the IT services sector and grow within a fast-paced, client-focused organization. A competitive salary with performance-based incentives is offered. If you have relevant experience in IT client management and are ready to join immediately, we would love to hear from you.,

Posted 1 week ago

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