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Tredence Inc. logo
CXM - Personalization Lead Director Tredence Inc.

12.0 - 14.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Role Overview The CXM - Personalization Lead will be responsible for defining and executing the strategic vision for omnichannel, real-time personalization across the banking customer lifecycle. This senior leadership role requires deep expertise in the BFSI domain, advanced customer analytics, data-driven experience design, and a proven track record of driving significant, measurable commercial value through personalization at scale. The Director will lead and govern personalization efforts across product, marketing, and service channels, acting as the primary thought leader and executive partner. Key Responsibilities Personalization Strategy & Vision Define and champion the long-term perso...

Posted 1 month ago

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