1 Rbi Ombudsman Jobs

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Mpokket Financial Services logo
Assistant Manager - Compliance & Legal Mpokket Financial Services

3.0 - 8.0 years

6 - 15 Lacs

Kolkata, Bengaluru

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To ensure compliance with regulatory and law enforcement requirements by efficiently managing frameworks related to complaint resolution, law enforcement communication, and grievance redressal in accordance with RBI guidelines and internal standards. Responsibilities 1. RBI Complaint Management Framework • Oversee and ensure timely closure of complaints received via RBI CMS portal. • Submit initial responses within 3 working days and ensure final resolution within defined timelines. • Review and vet responses for accuracy, completeness, and adherence to policy. • Track performance against defined metrics like single reply closures and response time SLAs. 2. Law Enforcement Agencies (LEA) Com...

Posted 4 months ago

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