Rachana Construction Co Nagpur Pvt.LTd.

Job Title Front Desk Executive Real Estate Site Sales Office Location : Seminery Hills Nagpur Real Estate Project Site Sales Office Reporting To Site Sales Manager / CRM Manager Job Summary The Front Desk Executive is the first point of contact at the site sales office. The role involves welcoming walk-in customers, handling inquiries, coordinating with the sales team, managing basic documentation, and ensuring a pleasant and professional customer experience. ________________________________________ Key Responsibilities 1. Customer Handling Greet walk-in clients politely and professionally Understand customer requirements and direct them to the sales team Maintain visitor entry records (walk-ins, channel partners, site visits) 2. Sales Support Coordinate site visits with sales executives Collect and verify basic customer details Assist in follow-ups and lead coordination Explain basic project details, brochures, and pricing (as instructed) 3. Front Office & Administration Manage front desk operations and maintain cleanliness Handle incoming calls, emails, and inquiries Maintain office stationery and sales materials Ensure availability of brochures, forms, and refreshments 4. Data & Reporting Update daily walk-in and inquiry data Maintain CRM / Excel records accurately Share daily reports with sales head / reporting manager 5. Coordination & Compliance Coordinate with marketing, CRM, and site teams Follow company SOPs and customer service standards Maintain confidentiality of client information ________________________________________ Skills & Competencies Excellent communication skills (English, Hindi, Marathi preferred) Pleasant personality and customer-friendly attitude Basic computer knowledge (MS Excel, Email, CRM) Good organizational and coordination skills Ability to handle multiple tasks ________________________________________ Qualifications Graduate / HSC (Minimum) 3+ years of experience in front desk / real estate / hospitality preferred Freshers with good communication skills may apply ________________________________________ Working Timings As per site sales office schedule (including weekends; weekly off as per roster) ________________________________________ Facilities / Benefits Salary as per industry standards Professional working environment Growth opportunity in real estate sales/CRM Prasad Kokardekar / 920 905 41 91 (HR Manager) Send Resume : hr@rachanaconstructions.com Address : Lotus Building, Plot No 5, Near Law College , WHC Road, Dharampeth, Nagpur 440010