As a Customer Success Consultant at Quixy, you will be responsible for researching and analyzing the business requirements of customers, implementing solutions on the Quixy platform, and providing continuous training and support to customer accounts. Your role will also involve conducting product demonstrations for sales leads and customers, identifying opportunities for customer retention, and collaborating with cross-functional teams for customer self-service activities and pre-sales demos. Your qualifications should include any bachelor's degree/MBA/MCA, strong analytical and problem-solving skills, and the ability to work independently and handle pressure moments effectively. Key Responsibilities: - Research and analyze business requirements of customers and implement solutions on the Quixy platform - Provide continuous platform training and support for customer accounts - Conduct product demonstrations for sales leads and customers - Identify opportunities for customer retention, case studies, and reviews - Collaborate with cross-functional teams for customer self-service activities, market research, and pre-sales demos - Work closely with the product research team to propose new features and improvements to enhance the platform usage and customer experience - Conduct workshops and webinars demonstrating the ease of no-code implementation with Quixy - Ability to work in rotational shifts and interact effectively with international customers Qualifications: - Any bachelor's degree/MBA/MCA - Strong analytical and problem-solving skills - Ability to work independently and handle pressure moments effectively Experience: - 2-3 years Location: - Hyderabad Join Quixy and enjoy a competitive package as per industry standards, equal opportunities, a supportive learning and growth environment, buddy culture, and wellness workshops. Apply now to be a part of our dynamic team!,
As a business analyst, you will be responsible for eliciting, analyzing, specifying, and validating the business needs of stakeholders, whether they are customers or end users. You will collaborate with internal teams including product managers, business analysts, developers, and quality engineers to enhance product features. **Key Responsibilities:** - Work closely with internal teams to gain a comprehensive understanding of the product. - Effectively communicate insights and plans to cross-functional team members and management. - Participate in sprint planning and backlog prioritization. - Lead requirement gathering sessions to define project requirements. - Prepare detailed documentation on current and future behavior, including impact analysis and dependencies. - Communicate changes, enhancements, and modifications of business requirements to stakeholders. - Develop process models, specifications, diagrams, and charts to guide the project team. - Conduct peer reviews of business requirements to ensure accurate interpretation. - Plan, coordinate, and document meetings to meet project requirements. - Maintain or create platform-related documentation such as Product Features Document, SRS, Product Manuals, and Release Notes. - Conduct competitor analysis. - Possess excellent planning, organizational, and time management skills. **Qualifications Required:** - Proficiency in working with Business Process tools. - Experience in preparing documents like URD, SRS, and Use Cases. - Demonstrated proficiency with Microsoft products (Word, Excel, PowerPoint, Outlook, Visio). - Ability to create flow diagrams and mock-ups. - Strong skills in preparing functional and technical requirements. - Experience in organizing and leading requirements gathering meetings with stakeholders. - Familiarity with functional testing, test case reviews, and supporting testers. - Ability to create use cases and user stories based on requirements. - Proficiency with Issue and requirement tracking software such as Jira. - Excellent oral and written communication skills. - Strong teamwork and collaboration abilities. - Previous experience in product-based companies from concept to delivery is a plus. The job location for this position is Hyderabad.,
As a Customer Success Consultant at Quixy, your role involves understanding customer requirements and providing solutions on the Quixy platform. You will be responsible for conducting research, analyzing business needs, and implementing solutions tailored to each customer. Your communication skills will play a crucial role in providing continuous training and support to customer accounts. Additionally, you will be demonstrating product features to potential customers, identifying opportunities for customer retention, and coordinating with cross-functional teams for various activities. Key Responsibilities: - Research, analyze business requirements of customers & implement solutions in Quixy platform - Provide continuous platform training & support for customer accounts - Conduct product demonstrations for sales leads & customers - Identify opportunities for customer retention, case studies & reviews - Coordinate with cross-functional teams for customer self-service activities, market research, handle pre-sales demos - Collaborate with the product research team to propose new features and improvements - Demonstrate the ease of no-code implementation with Quixy through workshops and webinars - Ability to work in rotational shifts and interact with international customers Qualifications Required: - Any bachelor's degree/MBA/MCA - Strong analytical and problem-solving skills - Ability to work independently and handle pressure situations In addition to the exciting role, Quixy offers a package as per industry standards, an Equal Opportunity environment, opportunities to learn and grow, a Buddy Culture, and wellness workshops. Experience: 2-3 Years Location: Hyderabad If you possess an engineering background, good communication skills, and a passion for customer success, we encourage you to apply for this role and be a part of our dynamic Quixy team!,