Quality Assurance Lead

Job Description

Position: Quality Assurance Lead Location: Sector - 35, Gurgaon Department: Food Safety & Quality Assurance Experience: 10+ years in QA/QC, preferably in QSR, FMCG, or Food & Beverage sector About Us Devyani International Limited (DIL) is the largest franchisee of Yum! Brands in India, operating well-known QSR brands like KFC, Pizza Hut, and Costa Coffee. We are committed to delivering consistent, safe, and high-quality food and experiences to our customers across all touchpoints. Key Responsibilities Lead implementation of quality assurance programs across store operations and commissaries. Ensure compliance with FSSAI regulations, global brand standards, and internal SOPs. Conduct routine audits (internal and third-party) and drive CAPA implementation. Oversee quality checks during vendor onboarding and raw material approvals. Work closely with Supply Chain, Operations, and Training teams to maintain product and process integrity. Manage food safety training programs and hygiene audits across regions. Drive continuous improvement in food safety, hygiene, and customer complaint resolution. Analyze QA data and provide actionable insights to leadership. Desired Candidate Profile Bachelor’s/Master’s in Food Technology, Microbiology, or related field. Proven experience in QA/QC within QSR/F&B/FMCG industry. Strong knowledge of food safety regulations (FSSAI, HACCP, ISO 22000). Excellent communication, audit, and team management skills. Willing to travel across regions as needed. Show more Show less