Quality Analyst - English

Dear potential candidate, We are excited to announce a job opportunity for the position of Full-time Quality Analyst - English at Trivium Education Services. As a Quality Analyst, you will be an integral part of our training team, responsible for evaluating and mentoring new English tutors. Your role will involve providing high-quality training, ensuring the continuous growth and performance of both tutors and trainees in the English subject. Minimum Qualification Required: B.Ed. / MA (Lit.) / BA (English) Location: F-4, Okhla Phase 1, Delhi Working Days: 5 days (Mon-Fri) Job Timings: 10 AM- 6.30 PM (flexible) Roles & Responsibilities: - Evaluation of written tests for new applicants - Assigning training assignments to trainees - Reviewing submitted assignments and providing insightful feedback - Developing training modules/documents for new trainees - Conducting internal reviews for tutors to address any quality concerns - Providing additional training to tutors with serious quality concerns - Analyzing and resolving error patterns from tutors" quantitative/qualitative data - Taking ownership of tutors" performance and growth Mandatory Skills: - Excellent communication in English (written & oral) - Strong training skills - ability to train thoroughly, fluently, and confidently, while addressing questions politely and professionally If you meet the qualifications and possess the required skills, we encourage you to apply for this challenging and rewarding opportunity. We look forward to welcoming you to our team at Trivium Education Services.,