Introduction
Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.
Overview
Working closely with colleagues, the QA Analyst I plays a key role in the examination of business and functional system requirements to ensure the Implementation & Change team system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance.
How you'll make an impact
You will be responsible for ensuring that the system solution in place reflects client’s Implementation & Change team business requirements.
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You will develop test strategies, create and execute test plans, and document test results. You will collaborate with project manager, business analysts and implementation lead to create test scenarios and acceptance criteria that will be used to certify the platform.
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Be responsive to Manager work requests.
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Organize work tasks to achieve expected results.
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Take ownership of assigned tasks and accomplish them with exceptional effort.
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Identify the appropriate level of detail needed to achieve desired goals.
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Develop strong attention to detail and be trusted to perform consistently and accurately.
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Manage client workload and accountabilities within time and expense budgets.
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Actively seek help and ask questions as appropriate.
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Establish good working relationships with clients.
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Begin to create detailed requirement definition for projects.
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Develop/build ability to complete complex data analytic processes.
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Develop/build ability to complete quality assurance reviews of projects against detailed requirement definitions.
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Possess an understanding of technical insights after detailed explanation and coaching.
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Solve simple technical problems, while communicating information and insights with others in a timely manner.
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Develop an understanding of the analysis and considerations needed in decision-making, making sound decisions as appropriate.
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Demonstrate an understanding of unfamiliar information within a reasonable time frame, and offer to help others to meet the objectives of the assignment.
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Begin to understand the value of our products and services in the marketplace.
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Regularly participate in required training; pursue additional education or training.
About you
Any Graduate or Post Graduate
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Bachelor's Degree
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0 to 2 years of total related experience
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Excellent verbal and written communication skills
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Strong computer skills
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Proficiency in Microsoft Office
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Self-starter and good problem solver
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Good listening skills and able to take direction
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Strong critical thinking skills
Additional Information
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
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Competitive compensation
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Comprehensive benefits programs designed to support your well-being
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Career development opportunities and ongoing learning
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A collaborative, people-first culture with accessible leadership
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The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
