Project Manager - AI Solution

Project Manager - AI Solution

Responsibilities

• Manage AI Solution practice operations, including operational activities and processes
• Coordinate cross-departmental collaboration to align goals and streamline processes
• Facilitate transparent communication channels and regular status reporting between internal teams and external stakeholders
• Drive engagement and alignment with senior leaders on AI initiatives
• Navigate ambiguity and multitasking to manage and run key calls with multiple stakeholders across various programs and initiatives
• Track progress and report on key performance indicators related to AI practice operations
• Support the integration of AI knowledge into practice workflows and deliverables
• Identify and resolve operational challenges to ensure smooth practice functioning
• Define scope, objectives, and success criteria for initiatives during initiation and planning phases
• Oversee ongoing AI initiatives to ensure adherence to service level agreements and contractual obligations
• Evaluate and mitigate risks impacting program outcomes and stakeholder expectations
• Lead continuous improvement initiatives by incorporating feedback, optimizing operational workflows, and maintaining dashboards and reports

Requirements

• 14-17 years of overall IT industry experience, including background in project management or practice operations
• Knowledge of artificial intelligence concepts, technologies, and AI tools at a foundational level
• Proven capability to coordinate cross-functional teams, manage complex workflows, and drive alignment and consensus among diverse stakeholders
• Background in managing operations for large accounts or programs with a focus on operational consistency and risk mitigation
• Skills in navigating and resolving stakeholder conflicts through strategic negotiation and communication
• Expertise in implementing governance frameworks and driving operational excellence
• Passion for leveraging AI technologies to enhance delivery and innovation
• Competency in establishing and maintaining senior leader reports and dashboards, along with process improvement and automation
• Proficiency in Jira, board and workflow management, dashboards, and queries
• Familiarity with Advanced Excel, Power BI, and Power Automate
• Capability to work with both local and global leaders and diverse cross-functional teams toward unified objectives
• Showcase of strong interpersonal and communication skills to engage with senior leadership globally