Job
Description
Description and Requirements Job Description UM PPM Support Position Title: Unit Manager, PPM Reports to (Responsibility Level): Sr. Manager/Service Delivery Leader - Operations Supervises: NA Location: MGOSC MCC1 Global Grade: Grade 11 Complexity: OSTG PID/s Load Mapping: Position Summary This position will have direct responsibility, as a PPM representative, for the day- to -day program management of strategic programs. Ensuring operational excellence through the identification, prioritization, and implementation of projects programs that meets strategic, tactical, market, and customer demands. Identifies and resolves project interdependencies, overlaps and integration concerns across the portfolio. Develops and implements a consistently deployed approach to multi-disciplinary project management. Drive change management and manage changes including changes to business processes, systems and technology, job roles and organization structures. Job Responsibilities Assist / Prepare Management reports / dashboard view Manage multiple stakeholders across regions, as needed Steer project meetings / calls to a logical conclusion Ensure projects are completed in accordance with all Risk, and other relevant firm-wide guidelines Create and govern project plans, work closely with regional stakeholders Monitor projects on an ongoing basis, evaluate progress and quality, manage issue resolution process, and raise issue/risks as necessary Monitor tasks on Critical Path of the project/program Schedule / Host / draft minutes and Publish minutes for various meetings within the stipulated timelines Education, Technical Skills Other Critical Requirement Education Graduates or Post-Graduates with strong communication skills Experience Minimum 5-7 years of experience with 2+ years of relevant experience in Program Project Management/ PPM role 1 year of Supervisory experience required in case of people management role Technical Skills Good Analytical and Problem-Solving skills Good understanding of Project Management Concepts and Project Life cycle Good understanding of MS-Office including MS-Excel, MS PowerPoint and MS word Excellent understanding of MS Project Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly status report) Should be good in excel reporting (knowledge of graphs, pivots, macros, VLOOKUP, etc. is an advantage) Experience managing/working with geographically distributed and culturally diverse working groups with strong intra-team management and coaching skills Other Requirements (licenses, certifications, specialized training if required) Project management certifications are preferred
