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20.0 - 24.0 years

0 Lacs

maharashtra

On-site

As a Collections Manager for Micro Enterprises Banking (MIB) segment, your role involves overseeing Pan-India collections for all products, ensuring key performance parameters like credit losses and delinquencies are met, and implementing efficient collections processes while fostering a culture of customer service within the team. Key Responsibilities: - Design and implement agile, scalable collection strategies for MIB Segment. - Collaborate with product, credit, and analytics teams to refine customer segmentation and risk triggers. - Manage the operating framework, provide guidance, and ensure high performance standards. - Support in developing the workforce plan for the division. - Monit...

Posted 1 day ago

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