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4.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra, india
On-site
Job Title: Client Relationship Manager (CRM) Location: Mumbai- Thane Reporting To: Director Verticals Supported: BFSI, FinTech, NBFC, GCCs, 1. Role Purpose The Client Relationship Manager (CRM) acts as the strategic anchor between HiPos and its client stakeholders, owning end-to-end client engagement, mandate scoping, performance management, delivery governance and ensuring superior hiring outcomes across assigned accounts. The role blends consultative client management, search project management, analytics-driven insights and commercial growth responsibilities. 2. Key Responsibilities A. Client Engagement & Account Management (30%) i.Own the relationship with Hiring Managers, HR Business Pa...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an experienced professional in end-to-end follow-up and resolution of outstanding patient and insurance balances for U.S. healthcare clients, you are skilled in delivering accurate, compliant, and timely cash collection while upholding core principles: customer-first, straightforward communication, respect, humility, and continuous learning. Key Responsibilities: - Denial Management: Analyze EOB/ERA codes, assign root-cause categories, and record preventative notes for training and proactive process improvement; aim to reduce denial rate by 2 ppt within six months. - Eligibility & Authorization: Verify coverage and prior-authorization status before resubmission; log variances for provider...
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an experienced professional in end-to-end follow-up and resolution of outstanding patient and insurance balances for U.S. healthcare clients, you will be responsible for delivering accurate, compliant, and timely cash collection. Upholding core principles such as customer-first approach, straightforward communication, respect, humility, and continuous learning will be crucial in your role. Your key responsibilities will include denial management by analyzing EOB/ERA codes, assigning root-cause categories, and recording preventative notes for training and proactive process improvement to reduce denial rate. Additionally, you will handle eligibility & authorization tasks, verify coverage an...
Posted 4 months ago
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