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Production Support (Python SRE)

Production Support (Python SRE)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Infosys

8 - 13 years

Hyderabad

Posted:10 hours ago

Job Description

Production Support Engineer (Python SRE)

Position:

Production Support Engineer - Python SRE

Experience

3 - 8 Years

Location

Bangalore / Hyderabad / Pune / Chennai (as applicable)

Job Summary

Production Support Engineer (Python SRE)

The candidate will be responsible for ensuring high availability, reliability, performance, and operational excellence of production systems through proactive monitoring, troubleshooting, automation, and root cause analysis.

Key Responsibilities

Provide L2/L3 production support for critical applications and platforms.
Monitor application and infrastructure health using observability tools.
Investigate and resolve production incidents within defined SLAs.
Perform root cause analysis (RCA) and implement preventive measures.
Develop Python scripts for automation, monitoring, and operational tasks.
Improve system reliability, scalability, and performance.
Manage alerts, incidents, problem tickets, and service requests.
Collaborate with Development, DevOps, Cloud, and Infrastructure teams.
Support application deployments, releases, and maintenance activities.
Create operational runbooks, SOPs, and knowledge base documentation.
Participate in on-call rotation and support activities.

Required Technical Skills

Python

Python Development
Python Automation
Scripting
API Integration
Log Analysis

Skills Required

Sre Production Support Python Production

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Work Mode

Hybrid

Job Type

Full Time

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Production Support (Python SRE)