Production Support (Python SRE)

8 - 10 years

Hyderabad

Posted:10 hours ago

Job Description

Job Summary
We are looking for an experienced Python SRE Production Support Engineer with 8-10 years of IT experience, including strong hands-on expertise in Python-based production support and Site Reliability Engineering (SRE) activities.
Responsibilities
  • Provide L2/L3 production support for critical applications and platforms.
  • Develop and maintain automation scripts using Python to reduce manual operational tasks.
  • Monitor application and infrastructure health using enterprise monitoring tools.
  • Investigate, troubleshoot, and resolve production incidents within SLA timelines.
  • Perform root cause analysis (RCA) and implement permanent fixes.
  • Collaborate with development, infrastructure, and business teams for issue resolution.
  • Manage deployments, releases, and environment support activities.
  • Improve system reliability, performance, and availability through SRE best practices.
  • Create and maintain operational runbooks, SOPs, and support documentation.
  • Participate in on-call support and major incident management activities.
  • Implement proactive monitoring, alerting, and automation solutions.
Technical Requirements
  • Skills: Foundational->Maintenance and Production Support process->PLM Production Support process
  • Skills: Technology->DevOps->Site Reliability Engineering(SRE)
  • Skills: Technology->OpenSystem->Python - OpenSystem
Educational Requirements
  • MCA
  • MTech
  • Bachelor of Engineering
  • BCA
  • BTech
Preferred Skills
  • Technology->OpenSystem->Python - OpenSystem
  • Technology->DevOps->Site Reliability Engineering(SRE)
  • Foundational->Maintenance and Production Support process->PLM Production Support process
Service Line
Application Development and Maintenance

Skills Required

Sre Monitoring tools Tools Major Application Major Incident Management Devops Production support

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Job Type

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Infosys

IT Services and IT Consulting

Bangalore Karnataka

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