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Operations Support Specialist Mobile Programming

3.0 - 6.0 years

8 - 10 Lacs

navi mumbai, mumbai (all areas)

Work from Office

Role & responsibilities 1. Application Support Provide day-to-day support for business-critical applications, ensuring stability and smooth operations. 2. Issue Resolution & Escalation Handling Troubleshoot escalated application issues and coordinate with L3/engineering teams when required. 3. Root Cause Analysis (RCA) – Perform in-depth analysis of recurring incidents to identify and eliminate underlying problems. 4. Monitoring & Incident Response – Manage L2 monitoring tools, analyze alerts, and take corrective actions to minimize downtime. 5. Production Sanity & Health Checks – Conduct regular system validations, log reviews, and sanity checks to ensure application availability. 6. Docume...

Posted 1 month ago

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