Product Owner

Project Role : Product Owner
Project Role Description : Drives the vision for the product by being the voice of the customer, following a human-centered design approach. Shapes and manages the product roadmap and product backlog and ensures the product team consistently deliver on the clients needs and wants. Validates and tests ideas through recurrent feedback loops to ensure knowledge discovery informs timely direction changes.
Must have skills : Software Product Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: We are seeking a Senior Product Manager to lead the strategy, roadmap, and execution of our Data Ingestion and Customer Onboarding experiences. This role is responsible for defining how customer data is collected, transformed, validated, and activated across our products, ensuring customers achieve value quickly and efficiently. The successful candidate will develop a deep understanding of our products, platform strategy, customer needs, and company objectives to drive a cohesive vision for onboarding and data ingestion capabilities. They will work cross-functionally with Product Management, Engineering, Design, Customer Success, Professional Services, and Partner teams to deliver scalable solutions that improve customer adoption and operational efficiency. Roles & Responsibilities: Product Strategy & Vision Define and own the product vision and strategy for data ingestion, onboarding experiences. Develop a roadmap aligned with company objectives, customer needs, and platform priorities. Evaluate trade-offs, dependencies, technical constraints, and alternative approaches to maximize business value. Establish short-term and long-term priorities while balancing customer commitments, strategic investments, and technical debt. Partner with leadership to ensure alignment across product portfolios and business units. Customer Onboarding & User Journey Ownership Own the end-to-end onboarding experience, from customer setup through successful product adoption. Identify friction points in onboarding workflows and drive improvements that reduce implementation effort and time-to-value. Understand customer data requirements, integration patterns, and operational workflows. Collaborate with Professional Services, Customer Success, and Support teams to continuously improve customer onboarding outcomes. Define onboarding metrics and success criteria to measure adoption, activation, and customer health. Product Execution Translate business requirements into detailed product requirements, user stories, epics, and acceptance criteria. Manage and prioritize the product backlog based on business value, customer impact, technical dependencies, and strategic priorities. Work closely with Engineering teams throughout the development lifecycle. Participate in sprint planning, backlog refinement, release planning, and feature validation. Ensure delivered capabilities meet user needs and align with product strategy. Data Ingestion & Platform Capabilities Define capabilities for data ingestion, mapping, validation, transformation, monitoring, and governance. Understand modern integration technologies, APIs, connectors, ETL/ELT processes, and SaaS application integrations. Drive solutions that enable efficient onboarding of customer data from multiple source systems. Partner with platform teams to establish scalable and reusable ingestion services and experiences. Define approaches for handling data quality, exceptions, observability, and onboarding automation. Stakeholder Management Collaborate with Product Managers across the portfolio to ensure consistency and alignment across products. Act as the primary liaison between business stakeholders and engineering teams. Build strong relationships with internal and external stakeholders to gather feedback and drive alignment. Communicate priorities, roadmap decisions, and product direction effectively at all levels of the organization. Customer Engagement & Product Evangelism Conduct customer interviews and gather insights to validate product direction. Demonstrate product capabilities to customers, prospects, partners, and internal stakeholders. Support customer workshops, onboarding reviews, and strategic discussions. Present roadmap updates and product outcomes to leadership and cross-functional teams. Professional & Technical Skills: 5+ years of Product Management experience in a SaaS, enterprise software, platform, or data-centric environment. Strong understanding of software development processes and Agile methodologies. Experience building and managing product roadmaps. Experience writing detailed requirements, user stories, epics, and acceptance criteria. Familiarity with Jira, Azure DevOps, or similar product management tools. Strong analytical and problem-solving skills with the ability to evaluate complex trade-offs. Excellent communication and stakeholder management skills. Ability to work effectively across Engineering, Design, Operations, Customer Success, and Product organizations. Additional Information: Experience with data onboarding, data integration, data management, APIs. Experience designing customer onboarding and implementation experiences. Familiarity with enterprise software ecosystems such as ERP, CRM, eCommerce, procurement, or finance platforms. Understanding of customer journey mapping and user experience principles. Experience with cloud-based platforms and modern SaaS architectures. Knowledge of data governance, data quality, and observability concepts. Experience supporting customer demonstrations, workshops, and enterprise implementations. Ideal Candidate Profile The ideal candidate is a strategic thinker with strong execution skills who enjoys solving complex customer and data challenges. They can comfortably move between executive-level strategy discussions and detailed product execution activities, working with engineers, customers, and business stakeholders to deliver scalable, high-impact solutions. They possess strong business acumen, technical curiosity, and a passion for creating intuitive onboarding experiences that accelerate customer success. You will be working with a Trusted Tax Technology Leader, committed to delivering reliable and innovative solutions