Job Requirements
About the Role
The Product Manager will be responsible for the strategy, roadmap, and feature definition of a product and product line. This role includes product development, marketing, and forecasting profit and loss (P&L) responsibilities. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, build, and roll-out products aligned to the vision and strategy of the Debit Cards business.
Key Responsibilities
Primary Responsibilities
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Gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
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Create product vision both internally and with key external partners.
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Develop product pricing and positioning strategies.
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Translate product strategy into detailed requirements and prototypes.
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Scope and prioritize activities based on business and customer impact.
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Work closely with technology and operations teams to deliver with quick time-to-market and optimal resources.
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Drive product launches in collaboration with internal stakeholders.
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Evaluate and drive promotional plans to ensure consistency with product line strategy and effective messaging.
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Manage and liaise with internal and external partners/stakeholders.
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Act as a product specialist to build awareness and understanding.
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Align closely with Customer Service and Onboarding to build and maintain a strong customer experience.
Secondary Responsibilities
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Product training and awareness
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Channel support and query resolution.
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Customer communication
Managerial & Leadership Responsibilities
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Stakeholder management to create solutions through collaborations
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Problem-solving approach.
What We Are Looking For
Education
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Graduate – Any
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Postgraduate –MBA
Experience
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Minimum of 4 years in Banking
Skills and Attributes
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Strong understanding of Debit Card products
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Knowledge of Debit EMI programs, tokenization, card security, and contactless payments
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Ability to work with cross-functional teams.
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Excellent communication and stakeholder management skills
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Analytical and problem-solving mindset
