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2.0 - 6.0 years
0 Lacs
mysore, karnataka
On-site
As a Customer Success Manager at our fast-growing B2B SaaS company, your role is crucial in ensuring customer success through exceptional products, proactive support, and continuous innovation. You will be the trusted advisor for our clients, maximizing their experience and ensuring long-term success with our platform. **Key Responsibilities:** - Manage and nurture client accounts, guiding them through onboarding, adoption, and renewals. - Act as the primary customer liaison, ensuring their objectives are effectively met through our product. - Monitor and analyze customer health metrics, addressing potential issues proactively to minimize churn. - Conduct regular business reviews and strateg...
Posted 1 day ago
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