This job is within the resort, they have to drive the electric 3 wheeler & 4 wheeler, if you have a TR license it will be an additional point. Job Type: Full-time Pay: ₹14,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person Expected Start Date: 01/07/2025
Key Responsibilities:Guest Service & Order Taking: Greet guests warmly, escort them to tables, and present menus. Provide detailed information on menu items, specials, and promotions. Take accurate food and beverage orders and relay them to the kitchen/bar. Ensure timely and proper service of orders while maintaining quality standards. Address guest inquiries, complaints, or special requests professionally. Food & Beverage Service: Serve food and beverages efficiently, following service protocols. Perform table settings, refilling beverages, and clearing plates between courses. Upsell menu items, recommend wine pairings, and promote special offers. Ensure cutlery, glassware, and dishes are clean and arranged correctly. Cleanliness & Hygiene: Maintain high standards of cleanliness in the dining area and service stations. Follow hygiene and safety guidelines as per company and local health regulations. Assist in daily cleaning and closing duties, ensuring the restaurant is tidy. Teamwork & Coordination: Work closely with kitchen staff, bartenders, and fellow waitstaff to ensure smooth operations. Assist in preparing tables, arranging decorations, and setting up buffet stations. Participate in pre-service briefings and training sessions. Billing & Cash Handling: Present bills to guests, process payments, and handle cash/card transactions. Follow proper billing and accounting procedures. Required Skills & Qualifications: Education: Minimum 10th/12th pass; diploma in hospitality preferred. Experience: 1+ year experience as a Steward/Waiter in a restaurant, hotel, or banquet setup. Skills: Excellent communication and interpersonal skills. Ability to multitask and work efficiently in a fast-paced environment. Strong customer service and problem-solving abilities. Knowledge of food safety and hygiene standards. Basic math skills for order calculations and billing. Physical Requirements: Ability to stand for long hours and lift trays/dishes when required. Neat and well-groomed appearance. Job Type: Full-time Pay: ₹8,086.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Key Responsibilities Access Control & Surveillance Monitor entry and exit points to prevent unauthorized access. Verify credentials of visitors, contractors, and delivery personnel. Conduct regular patrols of the premises, including common areas, parking lots, and guest accommodations. Operate and monitor security systems, such as CCTV and alarm systems. Guest Assistance Greet and guide guests in a professional and friendly manner. Provide assistance during emergencies or evacuations, ensuring guest safety. Offer directions or information about the resort’s services when requested. Emergency Response Respond promptly to alarms, incidents, or security breaches. Assist in managing emergency situations such as fire, medical emergencies, or evacuation drills. Report accidents, thefts, or suspicious activity immediately to the Security Supervisor or Manager. Conflict Management De-escalate situations involving disorderly conduct or disputes. Liaise with local law enforcement or emergency services when necessary. Safety Inspections Conduct routine checks of doors, windows, locks, and other access points. Inspect and maintain security equipment, ensuring it is in proper working condition. Report hazards or maintenance issues that may compromise safety. Documentation & Reporting Maintain a detailed log of daily activities, incidents, and irregularities. Prepare incident reports and provide them to the Security Supervisor. Adhere to all company policies, procedures, and local laws. * Strong observational skills and attention to detail. Ability to remain calm under pressure and handle emergencies effectively. Good communication and interpersonal skills. Basic knowledge of first aid and fire safety protocols (preferred). Physical Requirements Physically fit to perform patrols, stand for extended periods, and respond to emergencies. Ability to lift or carry objects weighing up to 25 kg if required. Job Type: Full-time Pay: ₹8,086.00 - ₹26,822.09 per month Benefits: Provident Fund Schedule: Rotational shift Language: English (Required) Hindi (Required) Work Location: In person
Job Title: Front Office Executive Department: Front Office Reports To: Front Office Manager / Duty Manager Location: PRANA Resorts & Banquets LLP Job Summary: The Front Office Executive is the face of the resort, responsible for delivering a warm welcome, efficient check-in/check-out services, handling guest queries and concerns, coordinating reservations, and ensuring overall guest satisfaction. This role requires excellent communication, a pleasant demeanor, and a proactive approach to hospitality. Key Responsibilities:1. Guest Relations & Service: Greet guests warmly on arrival with a professional and friendly attitude. Handle guest check-ins and check-outs smoothly using the PMS (Property Management System). Address guest concerns and complaints promptly and courteously, escalating complex issues to senior staff when needed. Maintain a high level of guest satisfaction by anticipating needs and providing personalized service. Promote in-house offerings such as spa, dining, events, and local attractions. 2. Reservations & Room Management: Handle room bookings (walk-ins, online, phone, travel agents, corporates). Update daily occupancy and room availability. Coordinate closely with housekeeping and maintenance for room status updates. Ensure VIP, group, or long-stay guest preferences are noted and met. 3. Cashiering & Billing: Maintain accurate records of guest folios and transactions. Process payments via cash, cards, or billing accounts. Generate invoices, bills, and receipts for guests during checkout. Maintain proper float and hand over shift summaries to the next shift. 4. Communication & Coordination: Liaise with all departments (Housekeeping, Food & Beverage, Sales, Security) to ensure seamless service delivery. Maintain clear communication logs and handovers between shifts. Answer phones and emails efficiently and with proper etiquette. 5. Record Keeping & Reporting: Maintain guest history, preferences, and feedback in the system. Prepare daily reports on arrivals, departures, occupancy, and guest feedback. Track lost & found items and maintain relevant logs. Key Skills & Competencies: Excellent verbal and written communication Proficiency in MS Office and hotel management software (e.g., Exceed, Opera, or equivalent) Strong organizational and time-management skills Customer-centric attitude with problem-solving abilities Pleasant appearance and grooming Ability to multitask under pressure Educational Qualification: Graduate/Diploma in Hospitality Management or related field Experience: 1–3 years in a front office role in a resort or hotel preferred (Freshers with exceptional communication and grooming may be considered) Working Conditions: Rotational shifts including weekends and holidays Standing for extended periods during shift Required to wear the prescribed uniform and ID at all times Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Food provided Provident Fund Schedule: Rotational shift Work Location: In person
As an Accounting Assistant in our team, you will be responsible for performing basic data entry tasks related to accounting. This includes logging transactions, recording and reviewing journal entries, creating invoices, and crafting spreadsheets. Additionally, you will assist in clerical duties such as handling incoming mail, scanning and photocopying documents, and preparing quarterly reports. Your role will also involve supporting with year-end audits and bank reconciliations. Furthermore, you will collaborate with accounting managers to create and update various financial reports. This includes working on balance sheets, statements of income, statements of retained earnings, and cash flow statements. Your contribution will be essential in maintaining accurate financial records and aiding in decision-making processes. This is a full-time position with the benefit of Provident Fund, and the working schedule is during the evening shift. We are looking for individuals with at least a Bachelor's degree, and preference will be given to those with accounting experience in the Hospitality Industry. The ideal candidate should have a minimum of 1 year of experience in accounting, with proficiency in Tally software. The expected start date for this role is 10/10/2024, and the work location is in person. If you are detail-oriented, possess strong analytical skills, and have a passion for working in the accounting field, we encourage you to apply for this opportunity to contribute to our team's success.,