We're looking for a creative freelance illustrator to bring Pokhi, the face of Pokonut, to life. You'll create vibrant, desi-style characters, mini-scenes, and visual stories for our skincare brand. From festivals to skincare routines, your illustrations will make our brand voice speak visually across Instagram, packaging, and more. Responsibilities & Deliverables: Illustrate Pokhi: Create dynamic and expressive illustrations of Pokhi, our brand character. Vibrant, Desi-Style Characters: Design illustrations with a distinct, lively, and culturally relevant desi aesthetic. Mini-Scenes & Visual Stories: Develop small, narrative illustrations that convey specific themes or actions. Skincare Brand Focus: Create visuals specifically tailored for a skincare product line. Diverse Themes: Illustrate concepts ranging from festivals to daily skincare routines. Multi-Platform Application: Design illustrations suitable for use on Instagram, product packaging, and other brand touchpoints. Visual Brand Voice: Ensure illustrations effectively communicate Pokonut's brand personality and message.
Responsibilities & Deliverables: Animate Pokhi: Bring our brand's character, Pokhi, to life through motion. Instagram Reels: Develop dynamic and engaging content specifically for Instagram Reels. Animated Skincare Explainers: Create clear, fun, and informative animated videos to explain skincare concepts. Short-Form Video Content: Produce various short-form videos that capture attention. Brand Storytelling: Ensure all animations effectively communicate Pokonut's brand message. Sass Integration: Infuse a > Visual Transformation: Convert static visuals into compelling motion graphics.
As we continue to grow, we are looking for a Telecalling Executive to join our team and serve as the voice of Pokonut, ensuring an exceptional customer experience. Key Responsibilities: Make outbound calls to potential and existing customers for sales, queries, and support. Handle inbound customer calls, resolving queries regarding orders, products, and policies. Maintain and update customer databases with accurate details. Follow up on leads and ensure high conversion rates. Provide detailed information about products, offers, and ongoing campaigns. Address customer concerns professionally and escalate issues when required. Maintain call logs and report daily performance metrics. Assist in WhatsApp marketing and order confirmation calls. Requirements: Excellent communication skills in Hindi and English (additional regional languages are a plus). Prior experience in telecalling, customer support, or sales is preferred but not mandatory. Strong persuasion and negotiation skills to handle objections and close sales. Ability to work in a fast-paced D2C environment and meet targets. Basic knowledge of CRM tools and data entry is an added advantage. A customer-centric approach with problem-solving abilities.
Pokonut is a luxurious Ayurvedic skincare and haircare brand dedicated to providing natural and effective solutions. As we continue to grow, we are looking for a Telecalling Executive to join our team and serve as the voice of Pokonut, ensuring an exceptional customer experience. Key Responsibilities: Make outbound calls to potential and existing customers for sales, queries, and support. Handle inbound customer calls, resolving queries regarding orders, products, and policies. Maintain and update customer databases with accurate details. Follow up on leads and ensure high conversion rates. Provide detailed information about products, offers, and ongoing campaigns. Address customer concerns professionally and escalate issues when required. Maintain call logs and report daily performance metrics. Assist in WhatsApp marketing and order confirmation calls. Requirements: Excellent communication skills in Hindi and English (additional regional languages are a plus). Prior experience in telecalling, customer support, or sales is preferred but not mandatory. Strong persuasion and negotiation skills to handle objections and close sales. Ability to work in a fast-paced D2C environment and meet targets. Basic knowledge of CRM tools and data entry is an added advantage. A customer-centric approach with problem-solving abilities.
We're looking for a creative freelance illustrator to bring Pokhi, the face of Pokonut, to life. You'll create vibrant, desi-style characters, mini-scenes, and visual stories for our skincare brand. From festivals to skincare routines, your illustrations will make our brand voice speak visually across Instagram, packaging, and more. Responsibilities & Deliverables: Illustrate Pokhi: Create dynamic and expressive illustrations of Pokhi, our brand character. Vibrant, Desi-Style Characters: Design illustrations with a distinct, lively, and culturally relevant desi aesthetic. Mini-Scenes & Visual Stories: Develop small, narrative illustrations that convey specific themes or actions. Skincare Brand Focus: Create visuals specifically tailored for a skincare product line. Diverse Themes: Illustrate concepts ranging from festivals to daily skincare routines. Multi-Platform Application: Design illustrations suitable for use on Instagram, product packaging, and other brand touchpoints. Visual Brand Voice: Ensure illustrations effectively communicate Pokonut's brand personality and message.
We are looking for a creative and results-driven Social Media Expert with expertise in graphic design to manage and enhance our social media platforms. The ideal candidate will have a deep understanding of social media trends and best practices, combined with strong graphic design skills to create visually appealing content that resonates with our audience.
As we continue to grow, we are looking for a Telecalling Executive to join our team and serve as the voice of Pokonut, ensuring an exceptional customer experience. Key Responsibilities: Make outbound calls to potential and existing customers for sales, queries, and support. Handle inbound customer calls, resolving queries regarding orders, products, and policies. Maintain and update customer databases with accurate details. Follow up on leads and ensure high conversion rates. Provide detailed information about products, offers, and ongoing campaigns. Address customer concerns professionally and escalate issues when required. Maintain call logs and report daily performance metrics. Assist in WhatsApp marketing and order confirmation calls. Requirements: Excellent communication skills in Hindi and English (additional regional languages are a plus). Prior experience in telecalling, customer support, or sales is preferred but not mandatory. Strong persuasion and negotiation skills to handle objections and close sales. Ability to work in a fast-paced D2C environment and meet targets. Basic knowledge of CRM tools and data entry is an added advantage. A customer-centric approach with problem-solving abilities.
Responsibilities & Deliverables: Animate Pokhi: Bring our brand's character, Pokhi, to life through motion. Instagram Reels: Develop dynamic and engaging content specifically for Instagram Reels. Animated Skincare Explainers: Create clear, fun, and informative animated videos to explain skincare concepts. Short-Form Video Content: Produce various short-form videos that capture attention. Brand Storytelling: Ensure all animations effectively communicate Pokonut's brand message. Sass Integration: Infuse a > Visual Transformation: Convert static visuals into compelling motion graphics.
Pokonut is a luxurious Ayurvedic skincare and haircare brand dedicated to providing natural and effective solutions. As we continue to grow, we are looking for a Telecalling Executive to join our team and serve as the voice of Pokonut, ensuring an exceptional customer experience. Key Responsibilities: Make outbound calls to potential and existing customers for sales, queries, and support. Handle inbound customer calls, resolving queries regarding orders, products, and policies. Maintain and update customer databases with accurate details. Follow up on leads and ensure high conversion rates. Provide detailed information about products, offers, and ongoing campaigns. Address customer concerns professionally and escalate issues when required. Maintain call logs and report daily performance metrics. Assist in WhatsApp marketing and order confirmation calls. Requirements: Excellent communication skills in Hindi and English (additional regional languages are a plus). Prior experience in telecalling, customer support, or sales is preferred but not mandatory. Strong persuasion and negotiation skills to handle objections and close sales. Ability to work in a fast-paced D2C environment and meet targets. Basic knowledge of CRM tools and data entry is an added advantage. A customer-centric approach with problem-solving abilities.
Pokonut is a luxurious Ayurvedic skincare and haircare brand dedicated to providing natural and effective solutions. As we continue to grow, we are looking for a Telecalling Executive to join our team and serve as the voice of Pokonut, ensuring an exceptional customer experience. Key Responsibilities: Make outbound calls to potential and existing customers for sales, queries, and support. Handle inbound customer calls, resolving queries regarding orders, products, and policies. Maintain and update customer databases with accurate details. Follow up on leads and ensure high conversion rates. Provide detailed information about products, offers, and ongoing campaigns. Address customer concerns professionally and escalate issues when required. Maintain call logs and report daily performance metrics. Assist in WhatsApp marketing and order confirmation calls. Requirements: Excellent communication skills in Hindi and English (additional regional languages are a plus). Prior experience in telecalling, customer support, or sales is preferred but not mandatory. Strong persuasion and negotiation skills to handle objections and close sales. Ability to work in a fast-paced D2C environment and meet targets. Basic knowledge of CRM tools and data entry is an added advantage. A customer-centric approach with problem-solving abilities.
Role Overview: As a Customer Support Executive, you will be the voice of Pokonut, responsible for building a strong rapport with customers, addressing theirqueries, and ensuring a seamless customer experience. This role involves both telecalling and managing inbound calls effectively. Key Responsibilities: 1.Telecalling: Proactively reach out to customers to share information about offers, product launches, and updates. Conduct follow-ups on inquiries, feedback, and complaints. 2.Inbound Call Management: Handle customer inquiries and concerns promptly and professionally. Provide accurate information about products, orders, and policies. 3.Customer Query Resolution: Respond to emails and WhatsApp messages in a timely and empathetic manner. Resolve customer complaints, escalating issues to relevant teams when necessary. 4.Order Assistance: Guide customers through the order placement process and provide support with tracking and cancellations. Ensure all customer interactions are logged and documented for future reference. 5.Collaboration: Work closely with the sales, marketing, and operations teams to improve customer satisfaction and streamline processes. 6.Reporting: Maintain daily records of calls, queries, and resolutions for performance tracking. Skills: Excellent verbal and written communication in Hindi. Strong interpersonal skills and a customer-centric attitude. Ability to multitask and work under pressure. Profciency in MS Ofce and CRM tools is a plus. Personality Traits: Empathetic, patient, and proactive problem-solver. Knows to Speak and write Hindi
Role Overview: We are looking for a Graphic Designer with Video Editing Skills who can bring creative ideas to life and craft visually compelling designs that resonate with our audience. You will work closely with our marketing and branding teams to create impactful visuals and videos that align with our brand story. Key Responsibilities: Design engaging graphics for social media, website banners, email campaigns, and advertisements. Conceptualize and execute visually stunning videos for promotional campaigns, tutorials, and product launches. Edit raw video footage, add effects, and ensure seamless transitions to create high-quality content. Collaborate with the content and marketing teams to maintain brand consistency across all design and video assets. Work on product photography edits and packaging designs as needed. Stay updated on industry trends, tools, and techniques to keep designs fresh and innovative. Key Skills Required: Proficiency in design tools like Adobe Photoshop, Illustrator, and Canva. Expertise in video editing software such as Adobe Premiere Pro, After Effects, or equivalent tools. Knowledge of motion graphics and basic animation is a plus. Strong attention to detail and an eye for aesthetics and color. Ability to work under deadlines and adapt to changing priorities.
Position Overview: Were looking for a Video Editor Extraordinaire to join our team! Youre not just an editor youre a storyteller, a visionary, and a magician with transitions. If you can ideate super-creative ad concepts, execute jaw-dropping edits, and elevate our brand's video presence to reel-worthy levels, we want you! Responsibilities: Video Editing & Post-Production: Edit videos to perfection using tools like Adobe Premiere Pro, Final Cut Pro, and DaVinci Resolve. Add crazy, seamless transitions, eye-catching animations, and sound effects that grab attention instantly. Optimize videos for different platforms (Instagram, YouTube, Facebook, etc.). Creative Ideation: Brainstorm, storyboard, and conceptualize mind-blowing ad campaigns for our skincare products. Work closely with the marketing team to bring out-of-the-box ideas to life, ensuring alignment with our D2C branding. Animation & Motion Graphics: Create engaging motion graphics using tools like Adobe After Effects. Add life to products with animations and text overlays that captivate the audience. Storytelling: Develop videos that dont just showcase products but also connect emotionally with the audience. Tell compelling stories through short and long-form videos. Team Collaboration: Work alongside the creative design and marketing teams to align on campaigns and brand aesthetics. Provide creative direction during shoots to ensure footage is editor-ready.
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