Role & responsibilities Overall Operations Management: Oversee and streamline daily club operations. Team Leadership: Supervise and mentor department managers and staff. Customer Experience: Ensure high service standards and guest satisfaction. Financial Oversight: Manage budgets, control costs, and optimize profitability. Event & Entertainment Management: Plan and execute events, live performances, and special nights. Marketing & Promotions: Drive footfall through campaigns, partnerships, and offers. Sales & Revenue Growth: Identify and implement strategies to increase sales. Compliance & Safety: Ensure adherence to legal, health, and safety regulations. Crisis Management: Handle emergencies and resolve operational issues efficiently. Reporting & Analysis: Monitor performance metrics and prepare regular reports. Guest Relations: Address and resolve guest complaints professionally.

Role & responsibilities Team Leadership: Supervise and manage staff performance. Customer Service: Ensure exceptional guest experience. Operations Management: Oversee daily club operations. Event Coordination: Plan and execute private events and parties. Sales & Revenue: Drive sales through upselling and promotions Inventory Control: Manage stock levels and ordering. Problem-Solving: Handle guest complaints and operational issues efficiently. Financial Oversight: Manage budgets, control costs, and track profitability. Compliance & Safety: Ensure adherence to health, safety, and licensing regulations.