Pendulum Ecommerce Private Limited

3 Job openings at Pendulum Ecommerce Private Limited
Customer Support Executive kandivali west, mumbai/bombay 0 - 31 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

About the Role We are looking for a Customer Support Executive to join our growing e-commerce team. The role will start with customer support and gradually include supply chain operations (training provided). This is a great opportunity for someone who wants to grow and build a long-term career in e-commerce. Responsibilities (Customer Support) Respond to customer queries via phone, email, WhatsApp, and chat. Resolve issues related to orders, deliveries, refunds, and replacements. Maintain accurate records of customer interactions. Provide clear and polite communication at all times. (After Training) Manage and monitor orders in Shopify & related tools Track shipments, delivery timelines, and coordinate with logistics partners. Help improve processes and reporting for smooth operations. Requirements Strong communication skills in English and Hindi. Basic computer knowledge (MS Office / Google Sheets). Prior experience in customer support / call center / e-commerce. Problem-solving attitude, quick learner, and detail-oriented. Must be ready to work full-time from office. What We Offer Performance-based bonuses and incentives. Training provided on e-commerce operations. Growth opportunities for long-term career development. Supportive and collaborative work environment.

Packaging & Dispatch Executive kandivali west, mumbai/bombay 0 - 31 years INR 1.44 - 2.04 Lacs P.A. On-site Full Time

We are looking for a reliable and detail-oriented Packing & Warehouse Assistant to join our team. The main responsibility will be to manage daily packing of customer orders, ensure safe and accurate handling of products, and oversee shipments from our warehouse. Key Responsibilities: Pack customer orders neatly and securely on a daily basis Prepare and label parcels for shipment Ensure timely dispatch and coordination with courier/logistics partners Maintain cleanliness and organization of the warehouse Assist in basic inventory management when required Requirements: Previous experience in packing, warehouse, or logistics preferred (not mandatory) Attention to detail and ability to work with efficiency Physically fit to handle packaging and lifting tasks Punctual, responsible, and trustworthy Salary & Benefits: Fixed salary: ₹15,000 per month+performance bonuses Friendly work environment Opportunity to grow with the team Work Location: Warehouse-based rol

UGC Video Editor kandivali west, mumbai/bombay 0 - 31 years INR 3.0 - 4.8 Lacs P.A. On-site Full Time

We’re hiring a full-time Video Editor to join our crew in Mumbai. We make products people love, and your job is to make sure the world feels that, through videos that stop thumbs, spark emotion, and actually convert. From snappy social ads and slick product launches to behind-the-scenes reels and brand documentaries, you’ll bring it all to life.We’re not here to micromanage you. We’re looking for someone who’s proactive, knows what they’re doing, and has the taste + skills to back it up. If you wait to be told every single thing, this isn’t the place. If you love taking ownership, experimenting, and pushing creative limits, you're welcome. Here’s what you’ll be working on: 🎬 Short & long-form content for Instagram, TikTok, YouTube Shorts, Facebook, and beyond. 🔥 Direct-response style ads with clever hooks, dynamic pacing, text overlays, and sound design. 🎥 Story-driven content that actually connects and keeps viewers watching. 📁 Organizing, optimizing, and delivering videos that work across platforms. And here’s the kind of energy & skillset we vibe with: ✅ You’re great at cutting high-converting content and you understand why certain ads work. ✅ You’re fast and detail-oriented — from color to audio levels to seamless edits. ✅ You already use (or are eager to master) tools like ElevenLabs (voiceovers), MidJourney, Google Vision, ChatGPT Pro, and whatever else makes your workflow sharper. ✅ You can even generate solid voiceovers yourself if needed — bonus points. ✅ You know your way around Premiere Pro (or DaVinci/After Effects if that’s your thing). ✅ You keep up with what’s trending on TikTok, Reels, and YouTube Shorts — but you’re not just copying; you’re elevating. ✅ Most importantly: you take initiative, solve problems, and don’t wait around for someone to tell you what to do Why you’ll enjoy this gig: 🥊 High-impact projects seen by millions. 🍿 Snacks, drinks, a PlayStation, a boxing bag, and chill vibes in the office. 💸 Bonuses on top of your salary when your work performs. ⌛ Flexible schedule — work when you actually feel creative. ✨ A brand with a global mission and a growing cult following. Compensation: ₹25,000–₹40,000 “on hand” (depends on experience — and how good you are). We cover your taxes If this sounds like your kind of role, send us your portfolio and let’s talk.