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Pega CDH

6 - 10 years

2 - 11 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Pega CDH NBA Strategies ADM/DSM

Work Mode

On-site

Job Type

Full Time

Job Description

Act as a Subject Matter Expert (SME) in Pega Customer Decision Hub (CDH) for banking and financial services domains. Design and implement hyper-personalized solutions using NBA (Next-Best-Action) strategies across inbound/outbound, real-time, and batch channels. Develop and configure decisioning logic , including ADM, DSM, Customer Profiler, and engagement policies. Lead implementation of Pega CDH components like Value Finder, interaction history, decision data flows, and adaptive models. Ensure seamless integration with CRM systems, data lakes , REST APIs, Kafka, and FTP-based systems. Provide technical guidance and best practices for configuring and optimizing Pega decisioning solutions. Collaborate with data scientists to enhance model accuracy and customer engagement strategies. Lead quality assurance reviews, mentor developers, and maintain post-production support and documentation. Monitor application scalability and performance while enforcing governance, data privacy, and compliance standards. Coordinate task execution for proposition builds, data flows, and strategy updates. Contribute to architectural design aligning with business goals and digital transformation initiatives .

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Virtusa
Virtusa
www.virtusa.com

Information Technology and Services

Southborough

20,000+ Employees

3317 Jobs

    Key People

  • Kris Canekeratne

    Chairman and CEO

  • Sanjay Singh

    President and COO

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