PDI (Personal Data Incidents)

Job Description

Key Responsibilities Manage assigned U.S. personal data incidents (PDIs”) to closure, in accordance with procedures •Work in the system of record to manage and document incident cases •Review incident details to understand facts and circumstances and involved business / data •Mobilize stakeholders and laisse with incident reporter to verify facts •Document incident details in the system of record •Suggest remediation actions to prevent similar incidents from reoccurring •Escalate high risk incidents or incident delays to PCG, as required •Publish weekly updates with regards to workload, incident status, and any escalations •Perform Quality Assurance reviews on closed incidents to check for completeness of documentation •Support PCG in maintaining support documents, drafting notice templates and HIPAA summaries, and metrics Required Skills Experience supporting privacy, cyber or data security incidents •Good Understanding of U.S. breach notification laws •Excellent written and verbal communication skills, including developing management reporting or summaries •Ability to multi-task and take on multiple incidents concurrently •Experience mobilizing teams, investigating issues, identifying root causes •High degree of professionalism, sound judgment, and discretion. Preferred Qualifications CIPP or equivalent privacy or data security certifications •Experience working in large multi-national company’s, insurance or financial services •Experience supporting Compliance or Risk Programs