Posted:9 hours ago|
Platform:
On-site
Full Time
Assist Operations Management to be accountable for hitting the core performance metrics for the subset of clients that your team oversees. Your core metrics will be split across speed, quality, and efficiency of file processing. As volume increases, consistently identify opportunities to enhance each of these areas.
Primary responsibilities are to assure that all files managed by your team meet client Service Level Agreements (SLAs) and exceed client quality standards.
Coordinate with Payor Enrollment Management to understand what the highest priority files are and ensure that your team is equipped to work on them.
Team performance data will be reviewed daily and weekly. This information will be shared with management (upwards), the team (downwards), and peers (laterally).
Submission of enrollment applications for groups and/or providers to facilitate the team's adherence to client Service Level Agreements.
Job Types: Full-time, Permanent
Pay: ₹10,506.45 - ₹34,722.91 per month
Work Location: In person
Comspark Innov & Infra PVT LTD
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