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Associate / Sr Associate - Email/Chat Support Firstsource Healthcare

2.0 - 6.0 years

0 Lacs

karnataka

On-site

The Customer Service Associate role at Firstsource Solutions involves providing exceptional customer service to clients through various communication channels such as phone, email, and chat. As a frontline representative, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your role as a brand ambassador is crucial in maintaining positive relationships with customers and upholding the company's reputation. Key Responsibilities: - Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate information and effective issue resolution. - Handle a wide range of customer concerns including inqu...

Posted 2 months ago

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