Role & responsibilities Customer Interaction: Handle incoming customer inquiries via phone, email, and chat. Provide accurate and timely information regarding products, services, and company policies. Resolve customer complaints and issues in a professional and efficient manner. Build and maintain positive relationships with customers. Sales and Upselling: Identify opportunities to upsell or cross-sell products and services to existing customers. Educate customers on new products and features. Achieve sales targets and KPIs. Customer Data Management: Maintain accurate and up-to-date customer records in our CRM system. Analyze customer data to identify trends and opportunities for improvement.
Responsibilities: * Manage online sales through e-commerce platforms * Handle customer queries via phone and email * Collaborate with marketing team on promotions and campaigns Free meal Food allowance House rent allowance
Role Overview The Logistics Intern will support the day-to-day operations of the logistics and supply chain department. The role offers hands-on exposure to inventory management, order processing, vendor coordination, and transportation activities, providing practical experience in the field of logistics. Key Responsibilities Assist in managing daily logistics operations, including order processing and dispatch. Support inventory control, stock verification, and warehouse documentation. Coordinate with vendors, suppliers, and transporters for timely delivery. Track shipments and update records in the system. Prepare and maintain reports related to logistics and supply chain activities. Assist in resolving issues related to delays, shortages, or damages. Ensure proper documentation for inward and outward logistics. Learn and apply best practices in logistics efficiency and cost control.
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