Ortho Clinical Diagnostics

Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products. Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats. Gathers and organizes technical information from various sources. Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers. Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation. Follows established change control procedures. Ensures publications adhere to established standards of style and format and meet regulatory requirements. Reviews published materials and recommended revisions or changes in scope, format, and content. Adheres to project timelines and communicates/escalates potential impacts to project schedules. Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries. Participates in special projects as assigned. Perform other work-related duties as assigned.