Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products. Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats. Gathers and organizes technical information from various sources. Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers. Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation. Follows established change control procedures. Ensures publications adhere to established standards of style and format and meet regulatory requirements. Reviews published materials and recommended revisions or changes in scope, format, and content. Adheres to project timelines and communicates/escalates potential impacts to project schedules. Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries. Participates in special projects as assigned. Perform other work-related duties as assigned.
Business Drive sales growth in the assigned territories, profitability and Customer experiences for existing and potential customers. Implement business strategies to achieve agreed business outcomes. To deliver a better health outcome for Customers and patients. Identify both opportunities & business at risk Attend regular business reviews and provide inputs for improving both short and long term strategies & action plans in the assigned territories. Competitor activity reporting Contribute to completion of special projects, as agreed. Sales and Customer Satisfaction Direct sales activities within nominated range of Accounts Direct detailed Account analysis and customer, profiling, resulting in accurate and effective Account information maintained by the sales team. Identify and direct action on tender opportunities through liaison & cooperation with Business Manager and Finance teams. Achieve high levels of customer satisfaction through management of relationships, product support and service. Build relationships and develop loyalty with senior customers and decision makers Internal Business Processes and People Deliver on business processes including developing Sales plans of the assigned territories and Sales forecasting . Actively keep others informed to support effective decision making and actions across organisation Provide recommendations to the development of incentives programs for sales. Develop strong teamwork, cooperation and loyalty to the organization as a whole, through effective Team work Use every opportunity to institutionalize the principles of effective teamwork within the company Will be responsible for the mentoring of new KAMs, Ensure the engagement in the team is high and positive in the assigned territory Qualifications : Minimum Education or Equivalent Experience Required/Preferred MBA from a leading tier-1 business school in India or overseas Minimum Years of Related Knowledge, Skills and Abilities Required/Preferred Marketing & Sales preferably in a medical devices industry is a must. Prior experience in people management is also essential for this role At least 8 to 10 years of prior experience in Sales & Marketing Driving sales across the regions. Strong consumer industry knowledge and experience is preferable Strategic thinking with superior business judgment and acumen. Big Picture orientation and results driven Good analytical skills, Market Research and competitive intelligence skills Good communication, Leadership & people management skills Strong influencing and interpersonal skill