3 Order Manangement Jobs

Roles & Responsibilities 5+ years of experience in implementing or architecting ServiceNow solutions Experience in designing, configuring, and customizing the ServiceNow Customer Service Management (CSM) module Must have experience in the design and implementation of the following modules: Customer Service Management (CSM): Case Management, Knowledge Management, Agent Workspace, CSM Portal, Agent Mobile App Configuration, AWA, Playbook, Dashboards, etc. ITSM Custom Service Portal Extensive experience across the ServiceNow core platform , including security, performance, and compliance Extensive experience in third-party integrations using REST, SOAP, and other methods, including Integration Hub and E-bonding Experience with scripting in the ServiceNow platform using: JavaScript, Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, Jelly, etc. Experienced in collaborating with teams to understand their requirements and pain points, translating them into functional specifications Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions Perform system testing, troubleshooting , and issue resolution during the implementation phase Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform/module Document processes, configurations, and solutions to create comprehensive user guides and training materials Excellent communication and interpersonal skills Strong ownership, accountability , and attention to detail in all work efforts Preferred Qualifications Proficient in ServiceNow CMDB , Agent Workspace , and Virtual Assistant Proficient in implementation of the ITSM module Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus Exceptional leadership, problem-solving, critical thinking , and communication skills

Roles & Responsibilities 5+ years of experience in implementing or architecting ServiceNow solutions Experience in designing, configuring, and customizing the ServiceNow Customer Service Management (CSM) module Must have experience in the design and implementation of the following modules: Customer Service Management (CSM): Case Management, Knowledge Management, Agent Workspace, CSM Portal, Agent Mobile App Configuration, AWA, Playbook, Dashboards, etc. ITSM Custom Service Portal Extensive experience across the ServiceNow core platform , including security, performance, and compliance Extensive experience in third-party integrations using REST, SOAP, and other methods, including Integration Hub and E-bonding Experience with scripting in the ServiceNow platform using: JavaScript, Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, Jelly, etc. Experienced in collaborating with teams to understand their requirements and pain points, translating them into functional specifications Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions Perform system testing, troubleshooting , and issue resolution during the implementation phase Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform/module Document processes, configurations, and solutions to create comprehensive user guides and training materials Excellent communication and interpersonal skills Strong ownership, accountability , and attention to detail in all work efforts Preferred Qualifications Proficient in ServiceNow CMDB , Agent Workspace , and Virtual Assistant Proficient in implementation of the ITSM module Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus Exceptional leadership, problem-solving, critical thinking , and communication skills

Roles & Responsibilities 5+ years of experience in implementing or architecting ServiceNow solutions Experience in designing, configuring, and customizing the ServiceNow Customer Service Management (CSM) module Must have experience in the design and implementation of the following modules: Customer Service Management (CSM): Case Management, Knowledge Management, Agent Workspace, CSM Portal, Agent Mobile App Configuration, AWA, Playbook, Dashboards, etc. ITSM Custom Service Portal Extensive experience across the ServiceNow core platform , including security, performance, and compliance Extensive experience in third-party integrations using REST, SOAP, and other methods, including Integration Hub and E-bonding Experience with scripting in the ServiceNow platform using: JavaScript, Business Rules, Client Scripts, UI Actions, UI Pages, AngularJS, Jelly, etc. Experienced in collaborating with teams to understand their requirements and pain points, translating them into functional specifications Conduct workshops and training sessions for end-users to ensure successful adoption of the implemented solutions Perform system testing, troubleshooting , and issue resolution during the implementation phase Collaborate with technical teams to define integrations with other systems and applications, ensuring seamless data flow Provide ongoing support to end-users, addressing their queries and issues related to the ServiceNow platform/module Document processes, configurations, and solutions to create comprehensive user guides and training materials Excellent communication and interpersonal skills Strong ownership, accountability , and attention to detail in all work efforts Preferred Qualifications Proficient in ServiceNow CMDB , Agent Workspace , and Virtual Assistant Proficient in implementation of the ITSM module Relevant ServiceNow certifications (e.g., ServiceNow Certified Implementation Specialist) are a plus Exceptional leadership, problem-solving, critical thinking , and communication skills