Job Overview We are seeking a technically proficient and detail-oriented Technical Support Engineer to join our global team. The ideal candidate will be responsible for managing and troubleshooting our web and email infrastructure, ensuring seamless operation, security, and reliability. This role requires a proactive problem-solver with excellent communication skills and the ability to work effectively in a fast-paced, cross-continental environment. Primary Duties and Responsibilities DNS and Domain Management: Manage and configure DNS settings across various platforms, with a strong emphasis on Cloudflare . Handle domain registrations, renewals, and transfers using registrar accounts like GoDaddy , Hostinger , and others. Troubleshoot DNS propagation issues and ensure optimal configuration for performance and security. Web Security and Performance: Implement, manage, and troubleshoot SSL/TLS certificates to enforce HTTPS across all web properties. Configure and maintain web application firewall (WAF) rules and other security settings within Cloudflare. Monitor website uptime, performance, and security, responding to incidents and alerts promptly. Email Infrastructure and Deliverability: Manage email forwarding and routing services, with specific expertise in ImprovMX . Possess a strong know-how of email deliverability , including troubleshooting issues related to SPF, DKIM, DMARC, and blacklists. Ensure reliable email delivery and resolve any sending or receiving issues for internal and external users. Cross-Functional Collaboration and Communication: Serve as a primary technical point of contact for web and email-related inquiries. Communicate technical concepts clearly and effectively to both technical and non-technical stakeholders. Demonstrate a strong hold on English with excellent verbal and written communication skills . Be ready to work in a hybrid India-US environment , collaborating with team members across different time zones. Required Skills Cloud & DNS: Proven experience with Cloudflare's suite of tools (DNS, WAF, SSL/TLS, Caching). Domain Registrars: Familiarity with managing domains on platforms such as GoDaddy , Hostinger , and other major registrars. Web Fundamentals: Solid understanding of core web technologies including DNS , SSL , and HTTPS . Security: Basic know-how of firewall concepts and web security best practices. Email Systems: Demonstrable knowledge of email delivery know-how and experience with email forwarding services like ImprovMX . Communication: Exceptional English communication skills (both written and verbal). Preferred Qualifications and Experience 2+ years of experience in a similar role (e.g., Technical Support, Web Administrator, Systems Engineer). Experience in scripting or automation for routine tasks. Ability to work independently with minimal supervision in a remote setting. A customer-centric approach to problem-solving. Shift Timing & Location This is a remote position based in India & 5 days of work The role requires flexibility to work during hours that overlap with US time zones (typically evening and night hours in India) to facilitate team collaboration. You will be part of a dynamic, supportive, and globally distributed team. Education Graduate from any stream (mandatory). About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with the determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.
You are invited to join our team as a Process Associate for an outbound sales campaign. This role requires a strong understanding of sales techniques and well-honed convincing abilities to succeed. As a Process Associate, you will be responsible for achieving a monthly sales count/revenue target that is assigned to you. To qualify for an interview with us, you must meet the following criteria: - Possess excellent communication skills, rated at Level 8 out of 10 - Have a high attention to detail - Demonstrate the ability to quickly grasp and retain information - Be discerning and quick-witted - Exhibit stability and a willingness to work in a sales pressure environment - Have at least 1 year of experience in an international contact center, specifically in an outbound or hardcore sales campaign - Be willing to work 5.5 days a week with a travel time of 2 plus hours (alternate Saturdays off) Join us at: Unit 406-407 Forth Floor, Good Earth Business Bay, Sector 58, Gurgaon-122001 For more information about our organization, please visit our website at http://www.opkeservices.com/,
Job Overview We’re looking for a thoughtful, adaptable, and performance-minded Email Marketing Writer to join our creative team. You’ll help craft compelling, brand-aligned messaging that resonates with real people, delivered at the right moment with clear purpose. The ideal candidate has a few years of professional writing experience, understands email engagement fundamentals, and knows how to use feedback and performance data to improve messaging. You’ll work across service-based industries like mortgage, auto insurance, healthcare, etc., and ecommerce - each of which demands a unique writing style, tone, and approach tailored to its audience. This will require you to adapt your messaging based on the goal of each campaign while staying aligned with brand and compliance needs. This is a full-time role where you’ll collaborate with writers, designers, coders, email managers, and analysts to deliver high-performing email ads while staying current on deliverability best practices, spam filters, and ISP behavior. You’ll also be expected to bring fresh creative ideas and new approaches to content strategy, testing, and tone refinement. Primary Duties & Responsibilities Write persuasive email content for promotional campaigns, re-engagement efforts, and internal engagement tools with a focus on performance and engagement. Collaborate with writers, analysts, designers, and coders to deliver content that converts, while staying sharp on inbox placement, ISP trends, and evolving deliverability standards. Continuously adapt messaging to ensure strong performance across various ISPs, including Gmail and Yahoo. Use post-send performance data to refine copy, subject lines, CTAs, tone, and structure. Act on feedback from internal teams and campaign results to improve effectiveness. Help maintain and evolve internal best practices, content templates, and writing standards. Contribute new ideas to evolve the brand voice, enhance campaign relevance, and experiment with various tones and formats to optimize results. Join regular planning and performance meetings to stay aligned on goals and timelines. Stay flexible with shifting content needs and support other writing initiatives as required. Communicate clearly and consistently across teams. Required Skills & Experience 2–3 years of professional writing experience, preferably in marketing or email. Strong grasp of grammar, tone, and concise, persuasive writing. Familiarity with key email metrics (CTR, open rates, unsubscribes) and how content impacts them. Awareness of deliverability and inboxing concepts, including how ISPs filter content and how to avoid common spam triggers. Proven ability to adapt voice and messaging across verticals/industries. Familiarity with AI-powered writing or editing tools and how to use them to enhance content quality, efficiency, or ideation . Collaborative, feedback-friendly mindset and ability to manage deadlines in a fast-paced setting. A proactive approach to bringing new ideas, testing creative angles, and optimizing message tone. Strong verbal and written communication skills. Education & Qualifications Bachelor’s degree in Marketing, Advertising, Communications, or a related field that provides strong writing and content development training. Professional writing experience in service-based industries such as insurance, healthcare, or financial services. Working knowledge of email analytics and marketing dashboards. Familiarity with project management tools such as JIRA, Basecamp, or similar systems (preferred but not required). Shift Timing & Location Standard hours: 9:30 AM – 6:30 PM IST, Monday–Friday Flexibility for occasional evening meetings with US-based counterparts Remote-first team, with virtual collaboration as the norm and occasional in-person meetings when required. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services, including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.
Job Overview We’re looking for a thoughtful, adaptable, and performance-minded Email Marketing Writer to join our creative team. You’ll help craft compelling, brand-aligned messaging that resonates with real people, delivered at the right moment with clear purpose. The ideal candidate has a few years of professional writing experience, understands email engagement fundamentals, and knows how to use feedback and performance data to improve messaging. You’ll work across service-based industries like mortgage, auto insurance, healthcare, etc., and ecommerce - each of which demands a unique writing style, tone, and approach tailored to its audience. This will require you to adapt your messaging based on the goal of each campaign while staying aligned with brand and compliance needs. This is a full-time role where you’ll collaborate with writers, designers, coders, email managers, and analysts to deliver high-performing email ads while staying current on deliverability best practices, spam filters, and ISP behavior. You’ll also be expected to bring fresh creative ideas and new approaches to content strategy, testing, and tone refinement. Primary Duties & Responsibilities Write persuasive email content for promotional campaigns, re-engagement efforts, and internal engagement tools with a focus on performance and engagement. Collaborate with writers, analysts, designers, and coders to deliver content that converts, while staying sharp on inbox placement, ISP trends, and evolving deliverability standards. Continuously adapt messaging to ensure strong performance across various ISPs, including Gmail and Yahoo. Use post-send performance data to refine copy, subject lines, CTAs, tone, and structure. Act on feedback from internal teams and campaign results to improve effectiveness. Help maintain and evolve internal best practices, content templates, and writing standards. Contribute new ideas to evolve the brand voice, enhance campaign relevance, and experiment with various tones and formats to optimize results. Join regular planning and performance meetings to stay aligned on goals and timelines. Stay flexible with shifting content needs and support other writing initiatives as required. Communicate clearly and consistently across teams. Required Skills & Experience 2–3 years of professional writing experience, preferably in marketing or email. Strong grasp of grammar, tone, and concise, persuasive writing. Familiarity with key email metrics (CTR, open rates, unsubscribes) and how content impacts them. Awareness of deliverability and inboxing concepts, including how ISPs filter content and how to avoid common spam triggers. Proven ability to adapt voice and messaging across verticals/industries. Familiarity with AI-powered writing or editing tools and how to use them to enhance content quality, efficiency, or ideation . Collaborative, feedback-friendly mindset and ability to manage deadlines in a fast-paced setting. A proactive approach to bringing new ideas, testing creative angles, and optimizing message tone. Strong verbal and written communication skills. Education & Qualifications Bachelor’s degree in Marketing, Advertising, Communications, or a related field that provides strong writing and content development training. Professional writing experience in service-based industries such as insurance, healthcare, or financial services. Working knowledge of email analytics and marketing dashboards. Familiarity with project management tools such as JIRA, Basecamp, or similar systems (preferred but not required). Shift Timing & Location Standard hours: 9:30 AM – 6:30 PM IST, Monday–Friday Flexibility for occasional evening meetings with US-based counterparts Remote-first team, with virtual collaboration as the norm and occasional in-person meetings when required. About Us We Grow Businesses with Our Holistic Approach and Experiences. Re-engineer your business growth with determined results. At OPK, our driven experts firmly believe in digital transformation to create excellent customer experiences and increase revenues. Everything we do is to make your business stay ahead with our comprehensive range of services, including SEO, SEM, SMM, PPC, Email Marketing, Content Marketing, and ORM. We firmly believe the business works best when it is groundbreaking and nimble. We look straight at the reality of your business and help you with creativity, innovation, and teamwork to let you seize the opportunities.