Operations & E-commerce Coordinator(Cuffe Parade)

Hiring for Rug Industry

Job Title: Operations & E-commerce Coordinator

Location: Cuffe Parade, Mumbai

Salary: Rs. 30,000 - 45,000 (depending on expertise and the right candidate)

Job Type: Full-Time

Reporting To: Director

Working Days: Monday to Saturday

Working Hours: 10:30 AM - 6:30 PM

Job Summary:

We re looking for a hands-on, sharp, and digitally fluent team member who can drive dashboards, inventory,

and

e-commerce backend operations for our growing brands Stratum Rugs and Ishvya.

This is not a pure tech or MIS role. This is a strategic + operational role at the intersection of online

commerce,

inventory intelligence, and backend coordination.

You ll be expected to:

- Own dashboarding, insights, and real-time data monitoring

- Manage Shopify or e-commerce platforms (products, plugins, inventory sync)

- Coordinate across internal teams, vendors, and tech partners

- Present insights clearly to help us grow intelligently

Key Responsibilities:

1. Dashboarding & Insights

- Build and manage performance dashboards in Excel, Google Sheets, or Power BI

- Track sales, inventory, vendor orders, and product performance

- Use dashboards to highlight red flags, delays, or restock needs

- Suggest clear next actions in reviews with the team

2. Inventory & Product Flow

- Monitor online inventory levels and movement

- Sync inventory across website, POS, and incoming consignments

- Flag stockouts, overstock, and fast/slow moving products

- Coordinate with vendors and logistics for timely fulfillment

3. Website Backend Management (Shopify)

- Upload, update, and remove products from our website

- Ensure inventory and product details stay in sync

- Manage Shopify plugins, app integrations, and backend workflows

- Coordinate with developers/designers when needed

4. Digital Operations & Team Support

- Liaise with sales, logistics, export ops, and e-commerce teams

- Ensure real-time clarity on order status, returns, customer queries

- Track campaign performance, top sellers, user trends, and drop-offs

- Present weekly insights in internal meetings

Required Skills:

- Advanced Excel / Google Sheets skills (Pivot Tables, Formulas, Charts)

- Familiarity with Shopify or any e-commerce backend

- Basic understanding of inventory tracking and stock flow

- Clear communication and cross-functional coordination ability

- Proactive and reliable with a solutions-first mindset

Preferred (Not mandatory):

- Experience in home decor, lifestyle, D2C brands, or e-commerce startups

- Exposure to Power BI, Shopify apps, or CRM/inventory tools

- Prior experience in sales reporting, e-commerce ops, or vendor management

This is a high-ownership role with learning, growth, and impact built in.

If you re excited to build systems, simplify chaos, and turn data into clarity .

Thanks

Niharika

7709369078

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Work Location: In person