Opening For Inhouse Collection Executive (Field Collections)

Role & responsibilities

• Negotiate payment schedules

  with customers based on their financial situation while ensuring debt recovery.

• Monitor and manage delinquency

  across assigned portfolios, focusing on bucket-wise and DPD-wise tracking, including non-starters.

• Handle customer service tasks

  related to collections, including refunds, account adjustments, and resolving discrepancies.

• Maintain and update customer accounts

  , track irregularities, perform reconciliations, and process credit memos.

• Coordinate with internal teams

  and external agencies to trace defaulters, repossess assets, and ensure compliance with audit and regulatory standards.

Preferred candidate profile

1. Graduate with

   DRA (Debt Recovery Agent) Certification is mandatory.

2. 1 to 5 years of relevant experience

   in

   field collections

   or recovery.
3. Location - Harbour Line