Job Title: Business Analyst – Post SalesLocation: Jaipur Experience: 2 to 3 Years Job Type: Full-time | Work from Office Company: Octal IT Solution (CMMI Level 3 Appraised)Job Summary:We are seeking a skilled and detail-oriented Business Analyst – Post Sales with 2 to 3 years of experience in a service-based IT company environment. The ideal candidate will play a crucial role in managing client relationships after project delivery, understanding their enhancement needs, and creating clear, structured documentation (BRD, FRD, SRS) for internal teams.Key Responsibilities:Serve as a single point of contact for clients post-implementation.Understand client feedback, analyze enhancement or support requirements, and define them clearly.Create and maintain comprehensive documentation, including: teams to implement requested changes efficiently.Work closely with stakeholders to ensure post-delivery expectations are met.Conduct impact analysis for change requests and communicate feasibility to clients.Assist in preparing user manuals, help documents, and system guides.Ensure excellent client service and build long-term professional relationships.Required Skills & Qualifications:Bachelor’s degree in IT, Computer Science, Business, or a related field.2 to 3 years of experience as a Business Analyst in a service-based IT company.Proven experience in creating BRD, FRD, and SRS documents.Sound understanding of SDLC, Agile & Waterfall methodologies.Strong analytical and problem-solving abilities.Excellent verbal and written communication skills.Ability to manage multiple projects and client accounts simultaneously.Familiarity with tools like Jira, Confluence, Figma, MS Office Suite, etc.Basic understanding of databases, APIs, and web/mobile development is a plus. Thanks & Regards
As the Head of Digital Marketing at Octal IT Solution, your primary responsibility will be to develop and execute digital marketing strategies. Based in Jaipur, you will oversee social media marketing, lead generation efforts, and analyze web analytics on a daily basis. Your role will be crucial in driving the company's online presence and achieving marketing objectives. To excel in this position, you should possess strong skills in marketing and digital strategy, social media marketing, lead generation, and web analytics. Previous experience in managing digital marketing campaigns is essential. Additionally, you must have excellent analytical and problem-solving abilities to optimize marketing performance effectively. Moreover, strong communication and interpersonal skills are necessary to collaborate with internal teams and external stakeholders. A Bachelor's degree in Marketing, Digital Marketing, or a related field is required to demonstrate your academic background in this domain. Join us at Octal IT Solution and lead our digital marketing initiatives to elevate our brand presence and drive business growth.,