Order Processing:Receive and process orders accurately and efficiently.Enter order details into the company's transportation management system (TMS) or other relevant software.Verify order details for accuracy and completeness.Driver Dispatch:Assign orders to drivers based on factors such as driver availability, location, and route efficiency.Communicate with drivers via phone or two-way radio to provide dispatch instructions, updates, and address any issues.Monitor driver progress and provide timely updates to customers.Customer Service:Respond to customer inquiries regarding order status, delivery times, and any other logistics-related questions.Provide excellent customer service and build positive relationships with customers.Data Entry and Record Keeping:Maintain accurate records of all dispatch activities, including order details, driver assignments, and delivery times.Prepare daily, weekly, and monthly reports as required.Support Logistics Operations:Assist with other logistics tasks as needed, such as route planning, load planning, and inventory management.Work Schedule: Monday to Friday (Night Shift, US Shift)Qualification: Bachelor's degree in Logistics, Supply Chain Management, or related fieldExperience: 0-1 year (freshers are encouraged to apply).