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Nutanix Support Engineer - L2 Jio

4.0 - 8.0 years

0 Lacs

guwahati, assam

On-site

As an L2 Support Engineer for Nutanix at Jio, you will be responsible for providing advanced technical support to customers facing issues related to Nutanix solutions. You will collaborate with L1 and L3 teams to ensure customer satisfaction through troubleshooting, issue resolution, and escalations. **Key Responsibilities:** - Strong understanding of Nutanix products, including AHV (Acropolis Hypervisor), Prism, and Nutanix Enterprise Cloud. - Familiarity with networking protocols such as TCP/IP, DNS, HTTP, etc. - Experience in troubleshooting virtualization platforms like VMware, Hyper-V, or AHV. - Excellent problem-solving skills with the ability to perform root cause analysis. - Provide ...

Posted 5 days ago

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