4.0 - 8.0 years

0 Lacs

maharashtra

On-site

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, your role is essential in maintaining our clients" IT infrastructure and systems. You will proactively monitor, identify, investigate, and resolve technical incidents and problems to ensure everything runs smoothly. Your responsibilities include: - Managing work queues and addressing incidents and requests within agreed SLAs - Updating tickets with the actions taken - Identifying, analyzing, and logging issues to prevent escalation - Collaborating with other teams and clients to provide second-level support - Executing changes meticulously and contributing to the change management process with detailed documentation - Auditing...

Posted 1 month ago

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Senior Engineer - MS, Nutanix NTT DATA Global Delivery Services Limited

4.0 - 7.0 years

4 - 7 Lacs

Mumbai, Maharashtra, India

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to ...

Posted 4 months ago

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