Customer Support Associate – International Process Location: Ernakulam, Kerala Shift: Night Shift Work Schedule: 5 days a week (Saturday & Sunday Off) Process: Blended (Voice & Documentation) Job Description: We are hiring Customer Support Associates for a Blended International Process. The role involves interacting with international customers to collect missing documents and ensure accurate processing as per defined guidelines. Eligibility Criteria: Any Graduation is Mandatory Good communication skills in English (verbal & written) Willingness to work in night shifts Basic computer knowledge Experience in International BPO / Blended Process is an added advantage Fresh graduates with strong communication skills are welcome Salary & Benefits: Salary: ₹17,000 – ₹22,000 per month 5-day work week Saturday & Sunday fixed off Pick-up and drop facility available Work Mode: Office-based Key Responsibilities: Contact international customers via calls and emails to collect missing documents Verify, review, and process documents accurately Update internal systems and maintain proper documentation records Ensure adherence to process guidelines and quality standards Coordinate with internal teams for smooth process completion Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Education: Bachelor's (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
Customer Support Associate – International Process Location: Ernakulam, Kerala Shift: Night Shift Work Schedule: 5 days a week (Saturday & Sunday Off) Process: Blended (Voice & Documentation) Job Description: We are hiring Customer Support Associates for a Blended International Process. The role involves interacting with international customers to collect missing documents and ensure accurate processing as per defined guidelines. Eligibility Criteria: Any Graduation is Mandatory Good communication skills in English (verbal & written) Willingness to work in night shifts Basic computer knowledge Experience in International BPO / Blended Process is an added advantage Fresh graduates with strong communication skills are welcome Salary & Benefits: Salary: ₹17,000 – ₹22,000 per month 5-day work week Saturday & Sunday fixed off Pick-up and drop facility available Work Mode: Office-based Key Responsibilities: Contact international customers via calls and emails to collect missing documents Verify, review, and process documents accurately Update internal systems and maintain proper documentation records Ensure adherence to process guidelines and quality standards Coordinate with internal teams for smooth process completion Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹22,000.00 per month Benefits: Commuter assistance Health insurance Provident Fund Education: Bachelor's (Required) Language: English (Required) Shift availability: Night Shift (Required) Overnight Shift (Preferred) Work Location: In person
Senior Accountant – Taxation Job Type: Full-time Experience: 4+ years Industry: Tax Firm / Financial Services Location: Ernakulam, Kerala Requirements M.Com or MBA – Mandatory Minimum 4+ years of experience in accounting and taxation Strong knowledge of GST filing and compliance Experience in a tax firm or financial services industry preferred Proficiency in accounting software and MS Excel Good analytical and communication skills Responsibilities End-to-end GST compliance and return filing (GSTR-1, GSTR-3B, GSTR-9, etc.) GST reconciliation and input tax credit (ITC) management Preparation of tax workings and compliance reports Handling GST notices, audits, and departmental queries Maintaining accurate accounting and statutory records Client coordination and advisory support Staying updated with GST laws and amendments Salary & Benefits ₹35,000 – ₹40,000 per month (fixed) ₹10,000 monthly performance-based bonus Professional growth opportunities Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Education: Master's (Required) Experience: Tax accounting: 4 years (Required) GST: 4 years (Required) License/Certification: M.Com / MBA (Required) Work Location: In person
Senior Accountant – Taxation Job Type: Full-time Experience: 4+ years Industry: Tax Firm / Financial Services Location: Ernakulam, Kerala Requirements M.Com or MBA – Mandatory Minimum 4+ years of experience in accounting and taxation Strong knowledge of GST filing and compliance Experience in a tax firm or financial services industry preferred Proficiency in accounting software and MS Excel Good analytical and communication skills Responsibilities End-to-end GST compliance and return filing (GSTR-1, GSTR-3B, GSTR-9, etc.) GST reconciliation and input tax credit (ITC) management Preparation of tax workings and compliance reports Handling GST notices, audits, and departmental queries Maintaining accurate accounting and statutory records Client coordination and advisory support Staying updated with GST laws and amendments Salary & Benefits ₹35,000 – ₹40,000 per month (fixed) ₹10,000 monthly performance-based bonus Professional growth opportunities Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Education: Master's (Required) Experience: Tax accounting: 4 years (Required) GST: 4 years (Required) License/Certification: M.Com / MBA (Required) Work Location: In person
Customer Support Executive (Hindi) Location: Ernakulam, Kerala Salary: ₹20,000 – ₹25,000 per month + Incentives Job Type: Full-time Requirements Fluency in English and Hindi (Telugu is an added advantage) Must have a valid degree certificate Good communication and interpersonal skills Basic computer knowledge Customer-focused attitude Work Details Working Days: 5 days a week Working Hours: 8:30 AM – 5:00 PM Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Customer support: 1 year (Preferred) License/Certification: NISM (Preferred) Work Location: In person
Customer Support Executive (Hindi) Location: Ernakulam, Kerala Salary: ₹20,000 – ₹25,000 per month + Incentives Job Type: Full-time Requirements Fluency in English and Hindi (Telugu is an added advantage) Must have a valid degree certificate Good communication and interpersonal skills Basic computer knowledge Customer-focused attitude Work Details Working Days: 5 days a week Working Hours: 8:30 AM – 5:00 PM Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Customer support: 1 year (Preferred) License/Certification: NISM (Preferred) Work Location: In person
Customer Support Executive (Hindi) Location: Ernakulam, Kerala Salary: ₹20,000 – ₹25,000 per month + Incentives Job Type: Full-time Requirements Fluency in English and Hindi (Telugu is an added advantage) Must have a valid degree certificate Good communication and interpersonal skills Basic computer knowledge Customer-focused attitude Work Details Working Days: 5 days a week Working Hours: 8:30 AM – 5:00 PM Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Education: Bachelor's (Required) Experience: Customer support: 1 year (Preferred) License/Certification: NISM (Preferred) Work Location: In person
Role Overview: As a Customer Support Associate for a Blended International Process, your primary responsibility will be to interact with international customers in order to collect missing documents and ensure accurate processing as per defined guidelines. This role will require you to engage with customers through calls and emails, verifying, reviewing, and processing documents accurately while maintaining proper documentation records. It is essential to ensure adherence to process guidelines and quality standards, as well as coordinate with internal teams for smooth process completion. Key Responsibilities: - Contact international customers via calls and emails to collect missing documents - Verify, review, and process documents accurately - Update internal systems and maintain proper documentation records - Ensure adherence to process guidelines and quality standards - Coordinate with internal teams for smooth process completion Qualification Required: - Any Graduation is Mandatory - Good communication skills in English (verbal & written) - Willingness to work in night shifts - Basic computer knowledge - Experience in International BPO / Blended Process is an added advantage - Fresh graduates with strong communication skills are welcome Additional Details: The company offers a salary ranging from 17,000 to 22,000 per month for a 5-day work week with fixed Saturdays and Sundays off. Other benefits include pick-up and drop facility, commuter assistance, health insurance, and Provident Fund. The work mode is office-based. Note: Job Types include Full-time, Permanent, Fresher. Night Shift is required with Overnight Shift being preferred. The work location is in person at Infopark, Ernakulam, Kerala. Role Overview: As a Customer Support Associate for a Blended International Process, your primary responsibility will be to interact with international customers in order to collect missing documents and ensure accurate processing as per defined guidelines. This role will require you to engage with customers through calls and emails, verifying, reviewing, and processing documents accurately while maintaining proper documentation records. It is essential to ensure adherence to process guidelines and quality standards, as well as coordinate with internal teams for smooth process completion. Key Responsibilities: - Contact international customers via calls and emails to collect missing documents - Verify, review, and process documents accurately - Update internal systems and maintain proper documentation records - Ensure adherence to process guidelines and quality standards - Coordinate with internal teams for smooth process completion Qualification Required: - Any Graduation is Mandatory - Good communication skills in English (verbal & written) - Willingness to work in night shifts - Basic computer knowledge - Experience in International BPO / Blended Process is an added advantage - Fresh graduates with strong communication skills are welcome Additional Details: The company offers a salary ranging from 17,000 to 22,000 per month for a 5-day work week with fixed Saturdays and Sundays off. Other benefits include pick-up and drop facility, commuter assistance, health insurance, and Provident Fund. The work mode is office-based. Note: Job Types include Full-time, Permanent, Fresher. Night Shift is required with Overnight Shift being preferred. The work location is in person at Infopark, Ernakulam, Kerala.