Product Manager (Development/Design (Innovation)) (3 Years to 10 Years) Mandatory Skill for this role (Important): Strong Cross border Payment Experience Strong Inward/Outward Remittance Experience Worked on Remittance Product Strong Knowledge on RDA, LRS, MTSS, MTO Strong product Designing and strong understanding of Product Flow Required Strong understanding on API, API Flow Strong Knowledge and understanding on RBI/FEMA Guidelines Strong Inter-Collaboration skills required Candidate who finds themselves perfect fit based on Mandatory skills required can share their updated resume at vinayak.ojha_ori@npci.org.in Sub: Name | Experience(in Years) | Cross Border Product Manager (Remittance) Job Location: Goregaon, Mumbai (HQ) ABOUT NIPL: NPCI International Payments Limited (NIPL), incorporated in April 2020, is a profit oriented wholly owned subsidiary of National Payments Corporation of India (NPCI). NIPL was established to enable acceptance of RuPay & Unified Payments Interface (UPI) outside of India. For NPCI, to become a best global payment network, creating a footprint in international market is non-negotiable so NIPL was established to expand in global market using set of different use case and approaches. NIPL is looking for ambitious, energetic, innovative remittance product development manager. International Alliances (IA) at NPCI represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for NPCI. We are focused on building payment solutions across market places and regions by leveraging on the proven & sophisticated technology of NPCI and existing/prospective strategic partners. THE JOB You will be responsible for the implementation of strategic international alliances for NIPL. You should be adept with latest RBI/FEMA, RDA, MTSS & LRS guidelines for efficient product and process design related to International Remittance product. You will also support the Manager in identifying, investigating and assessing growth opportunities for NIPL ranging from international expansion to strategic partnerships to product development. You should also be adept with latest international guidelines for efficient product and process design related to International Remittance product. WHAT YOU WILL DO Product Planning & Development Develop and improve on the product construct of the International Remittance product Assist in negotiation, draft and close of complex, win-win partner agreements Manage the day-to-day relationships with existing strategic partners Ownership for driving overall product P&L and optimization of the P&L by controlling costs and improving product margin. Analysis/Insights Assist in the analysis and opportunity sizing of new markets Analysing the legal, financial technical feasibility Procure and manage outside knowledge on as needed basis Project Management Assist Lead in Portfolio/Project Management Drafting of approval notes, presentations, communications to internal / external stakeholders as required Tracking Project Milestones and managing weekly presentations/trackers required to be shared with management or external parties Setting SLA’s for internal stake holders and ensuring smooth Handover of the projects to operations team post Go-Live Interdepartmental liasoning of Risk & Compliance, Central Operations, Channel and Business teams for driving product efficiently Education and Experience (MUST) 3 years of professional experience in cards/payments domain Master's degree in management/business administration with focus on business development/international business is strongly preferred. Master’s degree from reputed/Tier-I/Tier-II institute can be added advantage Proficiency in Excel, PowerPoint etc., Skills Required Ready to take challenge, energetic, flexible and innovative Excellent communication and interpersonal skills Self-starter who can initiate and take lead throughout project Strong leadership, communication, decision making and networking skill to build relationship with internal as well as with external stakeholders Eager to drive results: target oriented with sense of urgency Experienced presenter who is credible and persuasive, reads audience well and reacts accordingly Strong stakeholder management and client facing skills Entrepreneurial mind-set Proven track record of translating strategic thinking into action plans and results WHAT NIPL OFFERS Competitive compensation Excellent medical insurance, with options to fit you and your family’s needs A dynamic, ambitious, fun and work-life balance environment Networking and working opportunity with top, influential and best executives in global payments industry Opportunity to work from scratch to build first best global payments brand of Indian origin Show more Show less
Gain understanding of the financial outlay of the geography assigned. Undertake research to understand engagement needs and identify partners. Establish connect with potential partners and showcase NPCI products and NIPL agenda to them. Undertake necessary documentation at each level of engagement with a client to expected set standards of the organization. Handhold project until go-live and ensure deepening of engagement through Business Development and marketing activities. Work with the internal teams to gain understanding on process and products to be extended to clients Work to strengthen engagement by identifying and involving the right internal stakeholders at the apt time Build a very conducive friendly and mutually respectable bond with internal stakeholders to help build traction with the clients for the organisations growth Since the role will witness a lot of governmental and regulatory engagements within India and in the assigned geography, candidate is expected to possess strong, crisp and clear written and spoken communication Undertake necessary correspondence on behalf of the organization with identified clients. Skills & Qualifications: 6+ yrs. work experience in in B2B sales of digital payments, cross border remittances or technology Pref BE/B.Tech/B.Sc and MBA from a reputed college. Experience in dealing with CXO level individuals at client end. Knowledge in building presentation decks, word proposals and excel. Top notch verbal & written communication skills and influencing skills.
Engagement begins with an early-stage consultation to understand the partner’s needs, resources and targeted timeframe. Conversations will continue as we co-design a solution with the partner, agreeing on scope, and timelines (solutioning). Close coordination with multiple stakeholders and teams internally will be required to develop, implement, and launch the agreed upon solution, so fundamental project management skill is key. The role holder will have end-to-end engagement responsibility for the cross-border solution designed as the onboarding lead, ensuring a successful launch. •The role will be a key team member of the NIPL Implementation & Commercialization group responsible for leading solution design client discussions for clients to offer cross-border acceptance, remittance and license model. •The role will be to work closely with various teams across organizations to successfully develop solutions that support scale the business. As one of the most diverse roles at NIPL, you will excel at handling ambiguity and uncertainty. The ideal candidate should know what it is like to start something from scratch, grow it structurally and methodically. •Collaborate with clients to understand their business challenges and serve as a technical advisor on cross border solutions and offered services. •Analyze complex requirements and propose multiple viable solution options & recommendations that meet client needs. •In collaboration with other teams, manage overall client onboarding and implementation with clients through to support their program launch. •Identify gaps and opportunities for solution completeness to help deliver best in class money movement solutions. •Provide technical leadership and guidance to clients to help accelerate solution design and readiness to adopt new product platform features. •Acquire deep understanding of API’s (Card/Account/Wallet) and develop ability to explain complex API concepts to clients. •Collaborate with cross-functional business, product, technology, client services & other teams to drive best in class client solutions & product offerings. •Work closely with the sales & account managers to plan and manage the client’s integration strategy, schedule, and deadlines. •Collaborate with the sales and account management teams to identify new business opportunities and develop technical proposals. •Monitor and analyze the effectiveness of implemented solutions and make necessary adjustments to optimize the performance. •Create presentations for internal approvals and external client facing discussions. •Communicate effectively with clients and internal stakeholders at various levels (including executive leadership). •Handholding customer right from Onboarding, integration with various internal systems and API’s, certification to go-live. Essentially a go-to-person for a customer during the entire enablement journey. •Manage requirement gathering, manage project schedules and participate in performance standards discussions. •Create presentations, detailed solutioning document, user manual etc. supporting agreed scope of work. •Create Test Case/Test Condition documents and Test specification documents. Skills & Qualifications: •Minimum of 7+ years in BFSI domain with a working experience of payments industry, its ecosystem and the various players involved in its value chain (acquirer, issuers, processors, networks, payment service providers, remitters). •Experience in cross-border remittance operations, foreign exchange rates is a plus. •Experience in software/technology with practical experience with systems analysis & design techniques. •Ability to manage client relationships, engaging in both business-level and technical solutioning discussions at various levels of the organization. •Retail Banking, Central Banking, Forex, Card payments and payments systems like UPI, NEFT, RTGS, SWIFT, Reconciliation. •The role requires a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail. •Proven ability to understand and dive deep into technical details when needed. Possess a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail. •Excellent problem-solving and data analysis skills with a strong emphasis on results. •Strong team player, self-directed and able to work independently at coordinating cross functional activities, data collection, strong decision-making abilities to raise issues at appropriate times and work towards a shared goal. •Critical thinker, strong organization skills, ability to create solutions that are well planned. •Management Consulting experience beneficial but not necessary. •Comfortable working closely with cross-functional teams. •Excellent communication, storytelling, and presentation skills •Open to travel within India and Internationally. •Knowledge in building presentation decks, word proposals and excel. •Top notch verbal & written communication skills and influencing skills.
The candidate should have worked extensively on maturing the risk culture through diligent initiatives. Experience in the financial services industry and a working knowledge of regulatory requirements. Profound knowledge of Risk Management (regulatory requirements, industry leading practices & trends in ORM and ERM) Ability to articulate complex concepts and information in a clear, concise, and structured manner. Strong strategic, analytical, and decision-making skills. Proven relationship management skills and ability to influence a large and diverse group of stakeholders (often without organizational structure) through persuasion, intellect, experience, strong interpersonal skills etc. Stay abreast of current industry standards, regulations, and external environment. Develop and maintain knowledge of systems and data to ensure optimal use of technology. Strong strategic, analytical, communication and decision-making skills Job Responsibilities: Review new product / process documentation and be able to identify the impact of the same on the Operational risk profile and ensure that adequate mitigation measures / controls are in place Monitor, review, and communicate the impact to the risk profile of future initiatives, including new product / process assessments, targeted risk reviews, major business changes, changes in regulations and changes in the operating environment. Responsible for the completion of the Risk and Control Self Assessments for the assigned departments / verticals in the ERM tool, if any Carry out detailed walkthroughs and process mapping to identify significant risks and controls Identify Key Risk Indicators for the assigned verticals / departments, monitor and report the same periodically Assist in determining company’s risk appetite and quantify the amount of risk as per the impact and likelihood. Oversee the operational risk incident management process to guarantee that timeliness, integrity, and quality control are maintained Review the operational risk incidents and conduct root cause analysis and business impact analysis Development of Risk Mitigation Action Plans Work together with other organizational line of defense (i.e. Compliance, Internal Audit, etc.). Managing and building relationships with ORM vendors. Preferred Educational Qualification: CA or MBA Experience: 5+ years of relevant experience in risk identification and management, Enterprise Risk Management (ERM), Operational Risk Management (ORM), Incident governance, compliance and/or Audit. Attitude Fast paced and Passionate to build career Self-motivated and self-starter Eager to learn and deliver Collaborative Pride for Nation building and Brand loyalty
The job will require end to end handling of legal matters of NPCI group and provide legal guidance related to formulation and implementation of group’s business, strategies and policies. Assisting and working closely with the business, product and other functions in structuring transactions and documentation from a legal and compliance perspective; Drafting, reviewing and negotiating agreements and other documents that are complex, high-risk and strategic in nature, with domestic and foreign entities and involve standardization of agreements including product, services and technology agreements; Advising management and functional teams on legal and regulatory issues that may arise in the course of their day-to-day functioning. Working closely with the business teams on structuring of products, services and other business arrangements while helping them identify the legal risks and further add value by identifying commercial and operational risks; Instructing and working closely with external counsels on commercial and policy matters, seeking and reviewing legal opinions from external counsels and supervising the legal due diligence sought from external counsels; Prepare board level notes, update the board with respect to matters pertaining to the legal function and respond to queries raised by the board to the legal department; Handle IP related work; Establishing and maintaining global and local legal compliances. Carrying out due diligence exercise in order to understand the applicable laws in India and international jurisdictions. Continuously monitor worldwide regulations and emerging trends in the sector impacting the organization Lending support to the product / compliance function in compliance related matters by interpreting regulatory guidelines in areas of compliance risk management and compliance policies, procedures, controls, monitoring and audits Providing legal analysis in relation to new business initiatives and products. Advising internal stakeholders on governing law and dispute resolution mechanisms to be opted for agreements with foreign entities and issues related thereto Participating in product and industry working group calls and meetings wherever legal representation is required Assisting in review and creation of legal documents, policies, procedures and systems Participating actively in product and risk department initiatives including regulatory review and other projects where legal team’s participation is required Mitigating legal risks, implementing the internal legal risk compliance framework and to ensure that the NPCI group complies with local and international payments legislation and regulation Identifying legal issues and risks that may affect NPCI group’s business and ensuring that the Management team is properly advised concerning those issues Providing legal guidance relating to the formulation and implementation of NPCI group’s strategies and policies Keep abreast of, review and update internal stakeholders with the recent changes in laws and regulations as may be applicable to the payment and settlement industry Implementing the legal documentation management system Documentation Management Drafting, reviewing and negotiating agreements and other documents that are complex, high-risk, and strategic in nature with domestic and foreign entities Standardization of agreements including product and technology agreements Closely work with external counsels to seek legal opinions, drafting / reviewing documents on commercial and policy matters Implementing legal documentation management system Advisory Advising internal stakeholders on legal and regulatory issues including compliance with local and international payments legislation and regulation Assisting in formulation of internal strategies and policies, from a legal and regulatory compliance perspective Advising on structuring of products, services and other business arrangements while helping internal stakeholders identify the commercial and operational risks Advising internal stakeholders on governing law and dispute resolution mechanisms to be opted for agreements with foreign entities and issues relating thereto Advising other functions within NPCI group on legal issues pertaining to their day-to-day functioning Legal Compliance Carrying out due diligence exercise in order to understand the applicable laws in India and international jurisdictions; Ensure that the business is consistent with the current regulations; continuously monitor worldwide regulations and emerging trends in the sector impacting the organization Mitigating compliance risks, implementing the legal and regulatory risk compliance program and to ensure that the company business in India complies with local and international payments legislation and regulation Research & Administrative Keep abreast with, review and update internal stakeholders with the recent changes in laws and regulations as may be applicable to the payment and settlement industry Preparation of committee papers in relation legal function to keep senior management abreast of critical projects, issues and litigation.
The Implementation & Readiness Incharge is a key technical & portfolio management position that will be responsible for the integration of key clients/partners across the globe to enable UPI and Rupay Acceptance, Remittance and Licenses. The candidate filling this role should be experienced in technical and project management skills and possess experience implementing software and payment solutions from a technical perspective. This role will support cross channel solutions, platforms, and market rollout with a focus on being a technical subject matter expert on new digital products and services. Technical Project Management with close coordination across multiple stakeholders and teams within NIPL will be required to develop, implement, and launch the agreed upon solution. The role holder will have end-to-end engagement responsibility for the NPCI solution designed as the onboarding lead, ensuring a successful launch. Implementation Management •Manages a portfolio of projects to ensure that project inter-dependencies are identified and managed, resource requirements anticipated in advance of need, and priorities established in accordance with NIPL and Client strategic objectives. •Work with cross functional teams to ensure partner implementations are on track and delivering against plan. Lead the Technical integration support for the UPI and Rupay Acceptance, Remittance and License models. •Focusing on being the subject matter expert on implementation and provide in-depth consultative support on products and service and provide effective advice to clients on the option and their outcomes. •Triage client issues in a timely efficient manner, during and after the implementation process act as a liaison between the solutioning team, technology team and clients to track down issues, answer inquiries and deliver a successful integration. •Support the new client on-boarding process and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals. •Brings a strong knowledge of best practice project management methods and tools (PMI certification a definite plus), and demonstrable success in applying the same to the successful completion of complex implementation projects and programs spanning multiple internal departments and external organizations. •Keeps current with company, competitor, and industry best practices in the areas of Fraud control, data security, and application development concepts. •Strong understanding of the legal and regulatory environment under which our clients practice business at a level required to provide input to their decision-making process when selecting NIPLS’s Products/Services and options for how they are configured to minimize risk and ensure compliance. •Should be able to prioritize the tasks and highlight risks and issues that could impact delivery and escalate as appropriate. •Handholding customer right from Onboarding, integration with various internal systems and API’s, certification to go-live. Essentially a go-to-person for a customer during the entire enablement journey. •Stakeholder management and communication, including multiple application delivery teams. Ensures that plans, risks, issues, actions, schedules, benefits, and other related project artifacts are documented and tracked minimal to no scope variance. Project Management and Reporting •Develop project plans, identify project team resource requirements, and establish project dates and deliverables. •Coordinate and Manage in a matrixed fashion the efforts of technical and business resources, as well as Client and 3rd party resources. •Provide client and NIPL project resources and executive management with status reporting that include visible and critical projects that are key in meeting NIPL’s and the client’s business objectives. •Identifies projects of varying complexity that are in jeopardy, works with executive management within NIPL and the Client organization as appropriate to make decisions that bring needed resources to resolve any issues. Recognizes areas of non-standard practices or implementation processes defining direction for management and affected resource groups with both long and short-term considerations. This is essential in meeting the client’s expectations without over committing NIPL’s resources. •Provides ongoing guidance and knowledge transfer to less tenured colleagues. Reviews work done by team members, ensuring quality of work and ongoing learning. •Work with client project office and senior client management to understand client's needs and communicate best of breed implementation solutions. •Adapt organizations processes and approaches to be in line with client requirements. •Ensure client satisfaction by providing technical and business consultation to resolve client issues or business problems. •You will represent the voice of the customer to internal stakeholders. Strong customer-facing communication skills and technical aptitude. Skills & Qualifications: •Educated to degree level in a field of technology with 15+ years of experience technology and implementation experience. Preferably, in the BFSI industry (Retail Payments – e.g., UPI, Card payments, Payment Switch, Forex) and driving enterprise level product implementation. •Candidate must be a self-starter and have a disposition to work independently with a commitment to detail in an organized manner. •Experience working with APIs in various technology environments. Experience in managing E-commerce or payments projects. •Technical knowledge and working experience of web-based technology including HTML, Java/J2EE, web-based service APIs, JSON, XML. •Experience with API design, development and testing across different environments. Knowledge on connectivity and network protocol would be an added advantage. •Experience and comfort able working in an agile & fast-paced environment. •Excellent written and verbal communication, interpersonal, presentation, analytical, and problem-solving abilities. •Proven ability to present ideas and run large workshop with clients. •Track record of quickly earning credibility based on your knowledge throughout, and amazing accomplishments. •Project Management Certifications (PMP, CSM, etc) a plus. Experience in SCRUM, Agile methodology, SDLC, Salesforce, and payments are all pluses. •Very good leadership communication skills. •Open to travel within India and Internationally. Candidate should have a developer background. Coding is not an expectation but should have a good understanding of code structure and architecture. Candidate should be able to understand and explain details about network and Infrastructure. Candidate should have a good understanding of the SDLC and Implementation lifecycle. Candidate should have good collaboration skills , documentation skills to capture tech details and be able to articulate tech details swiftly.
? Gain understanding of the financial outlay of the geography assigned. ? Undertake research to understand engagement needs and identify partners. ? Establish connect with potential partners and showcase NPCI products and NIPL agenda to them. ? Undertake necessary documentation at each level of engagement with a client to expected set standards of the organization. ? Handhold project until go-live and ensure deepening of engagement through Business Development and marketing activities. ? Work with the internal teams to gain understanding on process and products to be extended to clients ? Work to strengthen engagement by identifying and involving the right internal stakeholders at the apt time ? Build a very conducive friendly and mutually respectable bond with internal stakeholders to help build traction with the clients for the organisations growth ? Since the role will witness a lot of governmental and regulatory engagements within India and in the assigned geography, candidate is expected to possess strong, crisp and clear written and spoken communication ? Undertake necessary correspondence on behalf of the organization with identified clients. Skills & Qualifications: ? 6+ yrs. work experience in in B2B sales of digital payments, cross border remittances or technology ? Pref BE/B.Tech/B.Sc and MBA from a reputed college. ? Experience in dealing with CXO level individuals at client end. ? Knowledge in building presentation decks, word proposals and excel. ? Top notch verbal & written communication skills and influencing skills.
Engagement begins with an early-stage consultation to understand the partner's needs, resources and targeted timeframe. Conversations will continue as we co-design a solution with the partner, agreeing on scope, and timelines (solutioning). Close coordination with multiple stakeholders and teams internally will be required to develop, implement, and launch the agreed upon solution, so fundamental project management skill is key. The role holder will have end-to-end engagement responsibility for the cross-border solution designed as the onboarding lead, ensuring a successful launch. The role will be a key team member of the NIPL Implementation & Commercialization group responsible for leading solution design client discussions for clients to offer cross-border acceptance, remittance and license model. The role will be to work closely with various teams across organizations to successfully develop solutions that support scale the business. As one of the most diverse roles at NIPL, you will excel at handling ambiguity and uncertainty. The ideal candidate should know what it is like to start something from scratch, grow it structurally and methodically. Collaborate with clients to understand their business challenges and serve as a technical advisor on cross border solutions and offered services. Analyze complex requirements and propose multiple viable solution options & recommendations that meet client needs. In collaboration with other teams, manage overall client onboarding and implementation with clients through to support their program launch. Identify gaps and opportunities for solution completeness to help deliver best in class money movement solutions. Provide technical leadership and guidance to clients to help accelerate solution design and readiness to adopt new product platform features. Acquire deep understanding of API's (Card/Account/Wallet) and develop ability to explain complex API concepts to clients. Collaborate with cross-functional business, product, technology, client services & other teams to drive best in class client solutions & product offerings. Work closely with the sales & account managers to plan and manage the client's integration strategy, schedule, and deadlines. Collaborate with the sales and account management teams to identify new business opportunities and develop technical proposals. Monitor and analyze the effectiveness of implemented solutions and make necessary adjustments to optimize the performance. Create presentations for internal approvals and external client facing discussions. Communicate effectively with clients and internal stakeholders at various levels (including executive leadership). Handholding customer right from Onboarding, integration with various internal systems and API's, certification to go-live. Essentially a go-to-person for a customer during the entire enablement journey. Manage requirement gathering, manage project schedules and participate in performance standards discussions. Create presentations, detailed solutioning document, user manual etc. supporting agreed scope of work. Create Test Case/Test Condition documents and Test specification documents. Skills & Qualifications: Minimum of 7+ years in BFSI domain with a working experience of payments industry, its ecosystem and the various players involved in its value chain (acquirer, issuers, processors, networks, payment service providers, remitters). Experience in cross-border remittance operations, foreign exchange rates is a plus. Experience in software/technology with practical experience with systems analysis & design techniques. Ability to manage client relationships, engaging in both business-level and technical solutioning discussions at various levels of the organization. Retail Banking, Central Banking, Forex, Card payments and payments systems like UPI, NEFT, RTGS, SWIFT, Reconciliation. The role requires a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail. Proven ability to understand and dive deep into technical details when needed. Possess a unique combination of product expertise, problem solving ability, flexibility with rapid changes, intellectual curiosity, and attention to detail. Excellent problem-solving and data analysis skills with a strong emphasis on results. Strong team player, self-directed and able to work independently at coordinating cross functional activities, data collection, strong decision-making abilities to raise issues at appropriate times and work towards a shared goal. Critical thinker, strong organization skills, ability to create solutions that are well planned. Management Consulting experience beneficial but not necessary. Comfortable working closely with cross-functional teams. Excellent communication, storytelling, and presentation skills Open to travel within India and Internationally. Knowledge in building presentation decks, word proposals and excel. Top notch verbal & written communication skills and influencing skills.