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I have been using their pens and their services for a long time and have always had a great experience. In the last few days I turned to them to replace a faulty NovoPen Echo and they promptly sent me a new one for free in 2 days. Dr. …
G
Giovanna Pessi
a year ago
Good morning. I am being treated with the drug Saxenda which, despite the reassurances of your Customer Care, is ABSOLUTELY UNFINDABLE in Milan. Can you do something or do we have to continue living in this uncertainty?
Thank you
B
Barbara Meloni
10 months ago
Impeccable customer service. Helpful and friendly staff. Excellent speed in satisfying requests.
R
Rosita Tombesi
7 months ago
Excellent patient support. A thousand thanks!!!
A
Andrea Tambone
a year ago
Drugs in fits and starts forcing patients to suspend treatment, customer care non-existent even in the case of a defective product
Executive Vice President, Global Commercial Strategy & Corporate Affairs
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