Individually support and perform operational and Compliance related activities for Ethics, Risk and Compliance function. To ensure compliance with training requirements and standards within the organization, supporting the compliance and implementation of training programs and monitoring their effectiveness. About the Role : Individually support and perform operational and Compliance related activities for Ethics, Risk and Compliance function. To ensure compliance with training requirements and standards within the organization, supporting the compliance and implementation of training programs and monitoring their effectiveness. Key Responsibilities: Monitor and ensure compliance with training requirements and standards across the organization. Track and report on training compliance metrics. Provide support and guidance to training responsible persons within different functions. Document new processes and update existing ones as needed. Prepare and communicate review findings to relevant stakeholders. Support continuous improvement initiatives by implementing process automation techniques. Develop and maintain training KPIs and dashboards to monitor training effectiveness and compliance. Support data processing for training compliance dashboards on a weekly/monthly basis. Ensure adherence to US laws and regulations related to training compliance. Manage and analyze data using Excel, including creating and maintaining spreadsheets, performing data validation, and generating reports. Essential Requirements: Graduate(Commerce/ MBA preferred) with 3 to 4 years of experience in compliance operations/ training compliance/ audit support Proficiency in MS Excel and data processing. Strong analytical skills and the ability to interpret complex documents and regulatory requirements. Experience with compliance tools and certifications is beneficial. Effective communication skills and the ability to draft clear and concise emails. Experience in dashboarding and visualization tools like PowerBI is preferable. Desirable Requirements: Experience with compliance tools and certifications is beneficial. Effective communication skills and the ability to draft clear and concise emails.

Healthcare Professionals and Patients will be impacted by our internal agile teams who will co-create solutions for some of the most innovative therapies on the market. This is an exciting opportunity to shape how digital services are designed and delivered in a high impact environment, helping us to reimagine medicine Responsibilities: Designing, developing, and maintaining Mulesoft integration solutions. Collaborating with cross-functional teams to gather requirements and implement integration solutions. Ensuring the security, scalability, and performance of Mulesoft applications. Developing Mulesoft integration applications using Anypoint Studio. Creating API specifications and implementing API designs. Performing unit testing and debugging to ensure the reliability of integrations. Collaborating with stakeholders to understand integration requirements. Conduct peer reviews of developed solutions and maintain formal documentation, promoting code review processes and knowledge sharing Take accountability for the quality of the software build ensuring alignment with both security and compliance policies and procedures. Utilize DevOps practices to support deployment of your software into project environments. Minimum Requirements: Proven experience in Mulesoft development and integration projects. Strong knowledge of Mulesoft Anypoint Platform and API management and Understanding of RESTful APIs, JSON, and XML. Expertise working with Mulesoft Cloudhub and RTF, persistence gateway, API Manager along with Mulesoft developer certification. Familiarity with OAuth and JWT authentication mechanism . Familiarity with DevOps practices and CI/CD pipelines, ensuring smooth and efficient software delivery and deployment. Has working experience with Salesforce/AWS connectors. Familiarity with Agile development methodologies, promoting collaboration, adaptability, and continuous improvement. Commitment to best practices, code quality, and maintainability, ensuring the long-term success of the software applications. Proactive attitude and ability to work independently, with excellent problem-solving skills and attention to detail Excellent communication and interpersonal skills, enabling effective collaboration and teamwork. bachelors or masters degree in computer science or a related field is preferred, demonstrating a strong academic foundation in software engineering principles.

Summary We are seeking a highly skilled AI Architect to design and implement cutting-edge Generative AI (GenAI) solutions tailored for the pharmaceutical and life sciences industry. This role will be responsible for defining AI strategies, selecting and fine-tuning generative AI models, and ensuring seamless integration with enterprise systems to enhance drug discovery, clinical trials, regulatory compliance, and patient-centric solutions. The AI/GenAI Architect will collaborate closely with data scientists, engineers, and business stakeholders to develop scalable, compliant, and high-performance AI applications that leverage large language models (LLMs), multimodal AI, and AI-driven automation. About the Role Key Responsibilities GenAI Strategy & Roadmap: Define and implement a generative AI architecture and roadmap aligned with business goals in pharma and life sciences. Solution Design: Architect scalable GenAI solutions for drug discovery, medical writing automation, clinical trials, regulatory submissions, and real-world evidence generation. LLM Development & Optimization: Work with data scientists and ML engineers to develop, fine-tune, and optimize large language models (LLMs) for life sciences applications, such as scientific literature analysis, regulatory intelligence, and patient engagement. Cloud & On-Prem AI Infrastructure: Design GenAI solutions leveraging cloud platforms (AWS, Azure, GCP) or on-premise infrastructure while ensuring data security and regulatory compliance. MLOps & Deployment: Implement best practices for GenAI model deployment, monitoring, and lifecycle management within GxP-compliant environments. Compliance & Governance: Ensure GenAI solutions comply with regulatory standards (FDA, EMA, GDPR, HIPAA, GxP, 21 CFR Part 11) and adhere to responsible AI principles, including bias mitigation and explainability. Performance Optimization: Drive efficiency in generative AI models, ensuring cost optimization and scalability while maintaining data integrity and compliance. Stakeholder Collaboration: Work with cross-functional teams, including platform teams, and Drug Development teams, to align GenAI initiatives with enterprise and industry-specific requirements. Research & Innovation: Stay updated with the latest advancements in GenAI, multimodal AI, AI agents, and synthetic data generation to incorporate emerging technologies into the company s AI strategy. Required Qualifications Bachelors or Masters degree in Computer Science, AI, Data Science, Bioinformatics, or a related field. Experience: 8+ years in AI/ML development with at least 2 years in an AI Architect or GenAI Architect role in pharma, biotech, or life sciences. Technical Expertise: Strong proficiency in Generative AI, large language models (LLMs), multimodal AI, and deep learning for pharma applications. Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, Scikit-learn, etc.). Experience with data engineering, ETL pipelines, and big data technologies (Spark, Kafka, Databricks, etc.). Proficiency in programming languages such as Python, R, or Java. Knowledge of cloud AI services (AWS Bedrock, Azure OpenAI, Google Vertex AI). Deploy a Lightweight LLM in a Pharma SaaS Platform MLOps & DevOps: Familiarity with CI/CD, containerization (Docker, Kubernetes), vector databases, and real-time model monitoring. Regulatory & Ethical AI: Understanding of AI governance, responsible AI principles, and compliance requirements for GenAI in pharma. Problem-Solving: Strong analytical and problem-solving skills with the ability to design innovative GenAI solutions for life sciences use cases. Communication & Leadership: Excellent communication skills to articulate GenAI strategies and solutions to technical and non-technical stakeholders. Preferred Qualifications Experience in GenAI applications for medical writing, automated clinical trial protocols, drug discovery, and regulatory intelligence . Knowledge of AI explainability, retrieval-augmented generation (RAG), knowledge graphs, and synthetic data generation in life sciences. AI/ML certifications from AWS, Google, or Microsoft. Understanding of biomedical ontologies, semantic AI models, and federated learning . Exposure to fine-tuning the LLM models will be a big plus Exposure to SLM or domain LLM model will be a big plus BioGPT & PubMedBERT: NLP for biomedical literature and clinical trial analysis Custom SLMs: Fine-tune Mistral 7B, Phi-2, or Gemma on pharma datasets

Summary The eCompliance Manager is responsible for providing Quality Assurance oversight and guidance with regard to computerized systems validation (CSV), operating within the framework of regulations (GxP, 21CFR11, etc.) and requirements defined in the Novartis Quality Manual and global procedures. eCompliance Manager provides the needed operational support such as approving the GxP impacted changes, Periodic Review Reports, deviations etc., Provides the guidance to the project and operations team on the CSV related topics and related information. Reviews and/or approves the global Computerized Systems key validation deliverables as a part of the eCompliance support to the GxP projects. Key Responsibilities: Quality oversight of operational activities of GxP systems (e.g., Changes, Periodic Reviews, Deviations etc.,) Provide needed support to meet the applicable Novartis and regulatory requirements for GxP regulated computerized systems projects. Point of Contact for all CSV related matters for GxP Computerized Systems and act as an interface between IT and Business for eCompliance topics in relation to GxP classified Computer Systems promoting a Quality Culture. Review and approve project related documents for GxP relevant systems including determination of GxP applicability for all GxP and non-GxP relevant systems. Establish trusted partnership with assigned IT Function with understanding of business drivers, and provide the needed day to day operational support. Review and approve the GxP Changes and the associated deliverables. Review and approve the GxP impacted deviations, ensure appropriate CAPA are implemented. Contribute for the preparation of VMP and execute the plan for the systems associated with the respective functions. Review and approve the Periodic Review Reports for the GxP computerized systems and the associated gaps within CAPA Management System. Perform supplier qualification assessment activities. Provide Audit support as assigned and in case of CAPAs, provide the required Quality support. Essential Requirements: xP relevant computerized systems are developed, implemented and maintained according to the Novartis requirements. On time review and approval of changes, deviations & periodic review reports for the GxP computerized systems. 2. Documentation supporting eCompliance and CSV requirements is in place, maintained up-to-date and can be presented during audits and inspections without delays and issues. 3. Gaps in eCompliance and CSV activities are proactively identified, escalated and the development of mitigation plans supported. 4. Client/stakeholder satisfaction and corresponding feedback. Desirable Requirements: 10-15 years of overall IT experience, and a minimum 7 years of relevant experience in the Pharmaceutical Industry and in particular within regulated functions such as IT Quality and Compliance Solid understanding of global regulations and Health Authorities expectations governing computerized systems (CSV, Part 11, etc.) Solid experience in the development, implementation and lifecycle management of computerized systems in regulated environments Experience in quality management of Cloud, SaaS platform, mobile and digital application used in regulated environments Highly experienced in the operational management of GxP solutions including its related technologies to support the operation Good understanding in system application management, its Quality support approach and industry best practices (ITIL, ITSM, etc.) Experience in the development, implementation and lifecycle management of key computerized systems in the Pharmaceutical Development, Manufacturing, Quality, Commercial and Infrastructure space (e.g. ERP/SAP, MES, LIMS, CRM, IAM, etc.) Successful cross-divisional/functional work with complex international teams Experience in GxP supplier qualification activities Proven ability to adjust to multiple demands, shifting priorities and unexpected events while maintaining a positive work attitude Ability to effectively interact and present to Management Ability to manage the key stakeholders and build trust Proven ability to influence without hierarchical authority and build trusted partnerships Proven self-starter with experience in initiating and delivering projects and processes Excellent communication, negotiation, facilitation, and interpersonal skills

Summary This role is to provide operational and technical management for the TRD Architecture team and become the trusted partner for our Business, business facing teams and IT leads to provide best in class services to our organization. This is a key role to continue to shape the future of our IT landscape and to support strategic business goals. The purpose of the role is to drive technology standards definition in close collaboration with Enterprise Architects by bringing teams together and driving the design of the best solution to meet the business needs and deliver business outcomes. Handle the development of architectural standards, and the direction and design of architecture for a business or technical domain. About the Role Key Responsibilities: Oversee architectural activities for Technical Research and Development (TRD) and handle the development of solution architectures for projects or programs within TRD. Coordinate with other teams to ensure right business and technical capabilities are incorporated into the solution with appropriate scaling model for future increase in capacity Define standards and direction of architecture for TRD and ensure business processes, business requirements & outcomes are defined to drive the architecture definition Define and develop the logical design and information management plans necessary to store, move and handle data in a new target state. Utilize architecture patterns to suggest the most adequate utilization of technical platforms in support of the holistic solution architecture design. Contribute and ensure adherence to Enterprise standards, Architecture Governance (e.g. architecture methods, tools, practices and standards) for DDIT, supporting the Architecture Governance team / Community of Practice Contribute to DDIT Level Architectural initiatives, including Architecture Simplification and Enterprise Level technology evaluations. Lead the integration of emerging technologies and innovative solutions into the TRD architecture to support digital transformation and business growth. Ensure overall user experience is taken into account when designing and deploying new solutions and services and adherence to ISC, Legal, ethics and other compliance policies and procedures in defining architecture standards, patterns, and solutions. Drive end2end overview and governance of standard solution portfolio for Technical Research and Development Domain and support business partners when discussing with the business topics related to technology architecture Essential Requirements Education & Qualifications Bachelor s degree in computer or IT related field or technical discipline, MBA optional Experience 10 years experience working in an IT environment with experience working in Pharmaceutical industries, preferably in Drug Development/ Clinical space Advanced knowledge of Lean/ Six Sigma, Design Thinking, Agile methodology Extensive project management and change management experience Leveraging digital technology in Drug Development space Track record delivering global solutions at scale, and interactions with senior management Delivery of validated IT solutions and collaborating across boundaries Experience delivering and managing manufacturing IT system landscape in pharmaceutical industry. Experience in delivering and managing manufacturing IT system landscape of pharmaceutical industry Deliver data driven recommendations to improve efficiency and add value.

About the Role: To manage the Projects MEP Packages delivery including design. Responsible for handling multiple projects in Mechanical/ HVAC/ Clean room/ Clean & Black Utilities /Facility Qualifications/ Firefighting services considering end to end management. Will be responsible for organizing, budgeting, scheduling, executing & monitoring the performance of project as per required timelines. Key Responsibilities: Participate in finalizing Basic and Detailed Engineering concepts (Mechanical/ HVAC/ Modular Panel/ Utility/ Firefighting & other disciplines, as applicable). Review/Approve MEP services drawings & documents supplied by the consulting firm. Ensure Installation/ Execution of MEP package services inline to GMP, GEP, ISPE & other applicable standards as applicable. Perform in - depth review of the project to schedule deliverables and estimate costs. Oversee all onsite and offsite MEP services to monitor compliance with building and safety regulations. Perform due diligence for identifying latest Installation trends, material, quality, reliability, cost etc. Prepare drawing and documents required for statutory approvals, as applicable Conduct, minute weekly project coordination meetings with all the consultants, contractors. Mediate any conflicts that are arise with various contractors and consultants Participate in resolving any technical hurdles during project executions with the help of consultants Ensure that Installation activities move according to predetermined schedule. Communicate effectively with the contractors responsible for completing various phases of the project. Co-ordinate the efforts of all parties involved in the project, which include the consultants, contractors, sub-contractors and labourers . Monitor the progress of the construction activities on a regular basis and hold regular status meetings with all the sub-teams. Maintain strict adherence to the budgetary guidelines, quality and safety standards. Following & documenting the Project Change control management as per the agreed procedures Ensure project documents are complete. Essential Requirements: Degree in Mechanical Engineering with 8 - 10 years of experience in Pharmaceutical/ Chemical/ FMCG Industry. Deep understanding of Project MEP services like Mechanical/Piping/HVAC/Clean room / Black & Clean Utility services within pharmaceutical Formulation facility. Good Knowledge of Project management like - Project planning, Cost Management, Time Management, Construction management, Quality Management, Contract Administration, Safety Management & required Statutory approvals management. Desirable Requirements: Bachelor s degree in mechanical engineering. Good English both spoken and written.

Summary -This is a universal job description meant to capture some of the primary duties of this role that are common across functions or divisions. It is not intended to represent all of the specific responsibilities of the position -Organizes, coordinates, monitors and performs activities related to assigned area of responsibility. Ensures compliance of processes with multinational regulations as well as Novartis internal procedures and GxP requirements. About the Role Major accountabilities: Interacts and collaborates with internal and external stakeholders, (customers and/or vendors, according to specific area of responsibility) -Contribute as unit representative on project teams -Ensure that own deliverables are met. Part time member e.g. functional expert -Communicates issues to involved partners or customers. Ensure that lessons learned are understood in relevant processes. (Provides troubleshooting) -Coaching and technical training as technical expert or leader. Act as mentor for junior and senior associates. Understand resource constraints and identify and implement cost saving opportunities -Show positive work ethics and influences others -Propose and implement ideas for continuous process improvement also outside area of expertise / organization as a member of a team or leader. Ensure compliance to Novartis and other relevant regulations -Consolidate results to allow data evaluation and drawing conclusions -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Quality (GMP), quantity, and timelines for all assigned tasks/projects -Compliance with Novartis standards, in particular, ethics, health, safety, and environment (HSE), and information security (ISEC) standards. Unit KPIs (e.g. FPFV (first patient first visit), LTA (lost time accident), FTR (first time right), Rework Rates, Recalls) Minimum Requirements: Work Experience: Professional experience (ca. 3-5 years) in GMP environment and analytics. (e.g., Quality Control). Skills: Continual Improvement Process. Master Data. Material Requirements Planning (Mrp). Materials Management. Production Planning. Project Management. Supply Chain Planning. Supply-Chain Management. Wms (Warehouse Management Systems). Languages : English.

Summary Location: Hyderabad As the Hands-On Architect for the Novartis Generative AI platform, you will be the cornerstone of technical strategy and innovation at Novartis. Your deep industry knowledge and technical expertise will drive the development of architectures that support scalable, secure, and efficient GenAI applications across the enterprise. About the Role Major accountabilities Define and refine architectural frameworks for the Novartis Generative AI platform. Lead strategic technology initiatives, aligning them with business objectives and regulatory standards. Collaborate with business and IT stakeholders to translate business needs into technical strategies. Oversee the design and implementation of enterprise-wide systems and infrastructures. Mentor and provide technical leadership to development teams. Define and execute technology delivery strategy for business systems, platforms, and processes for business domain/function(s) in scope. Partner with senior business stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates. Partner with relevant Technology Service/Solutions Delivery teams to ensure that the product and platform strategy balances the sophisticated needs of Key Markets, need for reuse across other priority markets and cost, while effectively scale at speed to remaining midsize/small markets. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio. Define and evolve SI Partner Strategy and effectively manage and govern engagements to jointly deliver business value. Pro-actively engage with Technology and Platform partner to jointly strive for innovation and engage in Design Partnerships. Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact. Run efficient DevSecOps for platforms, products, or systems ensuring availability and optimal performance. Establish governance structure for projects, operations, etc. with right stakeholder representation. Ensure enterprise grade and state of the art Solution Design and Architecture with maximizing re-usability, configurability and scalability. Track, report, and deliver against agreed success factors and KPIs for various stakeholders in TT and business. Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is taken into account when designing deploying new solutions and services. Ensure adherence to Security and Compliance policies and procedures as well as with other Novartis guidelines and standards. Minimum Requirements: Advanced degree in Computer Science, Software Engineering, or related field. Over 20 years of experience in software architecture and development. Profound knowledge of Python, NodeJS, AWS, Azure, and full-stack technologies. Proven ability to architect enterprise-scale solutions. Exceptional leadership, communication, and analytical skills. Launch of innovative technology solutions across Novartis at scale. Business impact and value generated from TT solutions. Adoption and development of Agile, Productization and DevSecOps practices. Operations stability and effective risk management ? Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network

Design and implement user interfaces using Angular patterns, HTML, CSS, and Typescript, ensuring a seamless user experience. Develop and maintain robust backend applications using .Net, C#, SQL Server, and Azure functions, ensuring data integrity and security. Write clean, efficient, and maintainable code following industry best practices and standards, promoting code quality and readability. Focus on performance optimization by identifying and resolving UI/UX issues, ensuring the application runs smoothly and efficiently. Collaborate with cross-functional teams to deliver software solutions on the Azure infrastructure, leveraging integration and synergies. Conduct peer reviews of developed solutions and maintain formal documentation, promoting code review processes and knowledge sharing . Ensure that unit testing of application solutions meets quality standards, improving code reliability and minimizing errors. Take accountability for the quality of the software build ensuring alignment with both security and compliance policies and procedures. Utilize DevOps practices to support deployment of your software into project environments. Minimum Requirements: Proven work experience as a software engineer / developer or similar role demonstrating hands-on experience in application development. Strong knowledge and experience with Angular patterns, HTML, CSS, Typescript, Kendo, Components, and Unit testing. Proficiency in backend development using .Net, C#, SQL Server, and Azure functions. Familiarity with performance optimization, AWS, profiling, lazy loading, and dependency injection. Familiarity with Angular CLI, SOLID principles, and micro-services architecture Knowledge of building components for frontend applications. Familiarity with DevOps practices and CI/CD pipelines, ensuring smooth and efficient software delivery and deployment. Familiarity with Agile development methodologies, promoting collaboration, adaptability, and continuous improvement. Commitment to best practices, code quality, and maintainability, ensuring the long-term success of the software applications. Proactive attitude and ability to work independently, with excellent problem-solving skills and attention to detail Azure certifications are a plus, showcasing expertise in Microsoft Azure cloud services and technologies. Excellent communication and interpersonal skills, enabling effective collaboration and teamwork. Bachelor s or master s degree in computer science or a related field is preferred, demonstrating a strong academic foundation in software engineering principles.

As a Senior Specialist, within our Data Digital and IT function, you will join SA&C Team and as part of this role, you will support APD Service Assurance, and you will assist internal/external Novartis associates on various APM (Application Portfolio Management) processes and data governance. About the Role Major Accountabilities: Application Data Governance of DD&IT applications across portfolios for Data quality and Accuracy. Collaborate with Application Managers and Service Operation Expert on Technology Lifecycle Modernization initiatives, roadmaps and remediations. Collaborate with Power BI and ServiceNow developers to maintain and enhance internal tools. Prepare status reports and dashboard metrics. Be the SME (Subject Matter Expert) on APM related topics and provide guidance on any queries. Create/maintain Knowledge articles on APM Topics Collaborate with multiple teams and stakeholders on project-based needs. Run internal campaigns to collect data using emails & SharePoint Minimum Requirements: Overall 7+ years of work experience in IT Process, Governance and Stakeholder management. Understanding of how IT function operates in an organization Minimum Bachelors degree in related discipline (Management or IT). Ability to work individually and also with a team. Proven ability to work effectively in large organizations. Experience in and ServiceNow APM and CMDB. Experience in Excel, PowerPoint is a must. Excellent Communication (verbal and written) skills. Experience with reporting tools like PowerBI. Capability to streamline business processes using Generative AI tools. Experience in Query building in Service Now.

Responsible for the operational support to business functions in managing contractors and external services as well represent an interface between internal community and external partners. To be acted as a single point of contact for all in accordance with legislation, internal regulations, good practices and business objectives via NOCC Engineering project team. About the Role Key Responsibilities: Operational and administrative support to the organization in coordination and management with external contractors, coordination of activities between internal stakeholders and external partners. Creating purchase orders and ordering equipment in SAP/ESHOP. Care and maintenance of electronic databases (SharePoint). Responsibility for ensuring the consistency and quality of procedures and documentation. SPOC to the external service provider regarding operational processes related to external employees (announcements of new employees, assuming new roles, replacements, etc.). Providing support to the T&L organization in defining the training that will help the external associates to obtain their qualifications. Management and review of training roles for all external colleagues in the field of work and regular monitoring of the education of external colleagues and ensuring the consistency of training. Ensuring that updated production documents are sent to relevant external colleagues for the purpose of education (reading and understanding) and transferring knowledge to colleagues and, if necessary, conducting training (OJT) for relevant colleagues. Support for ensuring the implementation of external services according to defined KPIs. Essential Requirements: 2 + yr in relevant role Knowledge of Microsoft Office Knowledge of SAP recommended Business Continuity, Business Networking, Change Control, Computer Science, Construction Management, Cost Management, Flexibility, General HSE Knowledge, HVAC (Heating Ventilation And Air Conditioning), Including GDP, Installations (Computer Programs), Knowledge Of Capa, Knowledge Of GMP, Knowledge Of Relevant Tools And Systems , Manufacturing Production, Project Commissioning, Project Engineering, Project Execution, Risk Management, Root Cause Analysis (RCA), Total Productive Maintenance Desirable Requirements: B Tech/M Tech/ BE/ ME/ B Pharma/ M Pharma

Act as an Data Engineer for Cloud data platform and support development activities to SPINE program Engage with internal and external IT partners and leverage both business and technical knowledge from various teams and functions to determine requirements and deliver data-driven solutions and recommendations to improve efficiency and add value About the Role Key Responsibilities: Design and scalable Data Ingestion and integration solutions to process smooth onboarding of business data into TRD Data platform. Ensure data is fit for use by applying business and technical rules during its life cycle Look for automation opportunities or accelerators wherever possible. Build Data pipelines using Python CI/CD and transformation work flows to process or integrate various data sets from Ingestion to consumptions layers. Align with Solution Architects and vendors for best practices. Ensure Data Management practices are adopted towards data quality, Data modeling, harmonization, standards, Ontologies etc. Handles metadata effectively and leverage enterprise ontology management. Ensure FAIR data principles are adhered wherever applicable. Perform requirement scoping assessments to determine feasibility of projects. Highlight/identify gaps in existing functionality and review requirements with stakeholders. Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions. Liaise with the service development team to suggest a high level functional solution. Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc.) Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services. Ensure the overall user experience is taken into account when designing and deploying data solutions and services. Ensure implemented solutions are according to specifications and fit for purpose. Support end user trainings and self-service activities. Essential Requirements Education Qualifications University degree in Informatics, Computer Sciences, Life Sciences or similar Experience 5+ years of relevant experience in data Engineering, IT in Healthcare. Must have experience in designing and implementing ETL BI data products using primarily with Python and R Experience in building data transfer workflows and data error handling technics. Well versed with Data ingestion patterns in AWS cloud and Third party tools Working experience in handling Data objects in AWS cloud S3 Redbrick environment Require strong SQL query writing on relational DB like Oracle/MS SQL Server Good understanding of data consumption topics like Data science, Reports, Dashboards, KPIs. Working knowledge on ETL tools like Alteryx, BI tools like Power BI Good understanding metadata and data discovery technics Experience on AWS Cloud data integrations and data management technologies. Familiarized with data architecture and data engineering concepts such, data modelling, Data lakes, Data Analytics, etc. Strong analytical, critical thinking, and problem-solving skills working experience in Agile projects and methodology Excellent communication and working with business teams. Good understanding of Data analysis design and Data architecture concepts. Knowledge of GXP, and Agile project methodology Proficient skills in global teams, collaboration, facilitation, negotiation, working in a matrix environment and conflict resolution.

Develop, build, configure, customize, and unit test custom and out of the box solutions using Salesforce platform based on the functional and technical specifications. Collaborate with the team for code review and unit testing to produce outstanding code. Work to integrate services horizontally across organizational units and manage interfaces between Service Delivery projects. Take part in conference calls, stand-up meetings, time tracking and the completion of tickets that have been assigned to you in a Jira instance. Promote good communication, problem-solving and self-driven ways of working. Support for knowledge transfer, process documentation and application bug fixes. Minimum Requirements Senior proven experience in the Salesforce Platform and key platform technologies Apex Lightning Web Components (LWC) REST, APIs, and SOQL Hands-on experience in administration setup, managing users, security controls, and data as well as creating roles, profiles. Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports and dashboards. Understanding of layout concepts and site functionality - common interactions, user interfaces, navigation, etc. Experience with Product Development Lifecycle and DevOps tools like GIT, Jenkins, JIRA, etc. Strong understanding of other related technologies (SQL, SOAP, HTML5, JavaScript, etc.) Knowledge on system / API integration and basic authentication methods (Keywords: SOAP, REST, Salesforce API, OAUTH, SSO) You can work independently, proactive identify challenges, problem-solving skills, and be accountable. Salesforce Certified Administrator, Salesforce Certified Platform Developer and Fluent English both written and spoken Desired Salesforce Certified Javascript Developer I Experience working with Trackwise Digital Quality Management Software Experience with platform Events, REST API and SOAP AP

Effectively transform the business requirements into an IT solution design specification, ultimately leading to meeting the customer expectations while assuring solutions are safe, reliable, scalable and flexible. Act as an advisor providing guidance to improve global business processes, products, services, and software through data analysis. Engage with global business leaders and leverage the appropriate DDIT teams and Functions to determine requirements and deliver data-driven recommendations to improve efficiency and add value. Key Responsibilities: Ensure consistency and traceability between user requirements, functional specifications, and testing & validation. Support validation and testing as appropriate and ensure adherence to Security and Compliance policies and procedures within Service Delivery scope. Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security), regulatory environments / requirements (if applicable), DDIT Service Portfolio and with industry best practices in leveraging technologies for the business and taking advantage of reusable products, solutions, and services wherever applicable. Additional specification required for testing. Develop project rationale and perform scoping assessments to determine feasibility of projects. Highlight/identify gaps in existing functionality and review requirements with stakeholders. Develop a comprehensive requirement specification that will determine the estimate of cost, time and resources to deploy solutions. Liaise with the service development team to suggest a high-level functional solution. Develop project estimates and complete financial model (costs, savings, revenue opportunities, investment horizon, etc) Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services. Ensure the overall user experience is taken into account when designing and deploying new solutions and services. Ensure consistency and traceability between user requirements, functional specifications and testing & validation. Support validation and testing (OQ, PQ, UAT...) Ensure implemented solutions are according to specifications and fit for purpose. Support super user training. Keep abreast with internal IT systems and documentation requirements, standards (including quality management and IT security). Essential Requirements University degree in Informatics, Computer Sciences, Life Sciences or similar Experience A minimum of 6+ years of experience in working in the Pharma or IT Industry Experience in the Supply Chain IT domain. SAP Knowledge is advantage. Experience as a business analyst/process expert/ business IT lead superuser/Supply Chain. Good understanding of business process analysis & design and system architecture concepts. Knowledge of GXP, 21CFR Part 11 and the CSV lifecycle Knowledge of IRT system, Labelling System like Priysm and managing 3rd Party logistic system is preferred. Prior working experience in TRD and knowledge on TRD business processes is preferred. Ability to solve complex business process / information challenges. Proficient skills in global teams, collaboration, facilitation, negotiation, working in a matrix environment and conflict resolution.

A Senior Analyst, Patient Support is responsible for analyzing patient data and providing insights to optimize patient support programs within a healthcare organization, collaborating with cross-functional teams to ensure patients receive appropriate access and assistance with their medication, while adhering to compliance regulations; key duties include identifying trends, resolving complex patient issues, developing strategies to improve program effectiveness, and acting as a subject matter expert on patient support services. Key Responsibilities : Explore, develop, implement, and scale analytical solutions that address customer needs. Strong analytical mindset with experience in handling projects independently Functionally working with team of experts to incorporate industry leading best practices into services and solutions as we'll working with them to enable meticulous implementation strategic priorities Expertise in working Proof of Concept /Prototype development to pilot and pivot new capabilities Closely collaborate with business to drive BI best practices and build strong reporting/data visualization Work in collaboration with cross-functional teams to maximize value Provide effective and timely responses to ad hoc requests Should have agile mindset to continuously improve and augment the solutions via different tools and technologies Desired R equirements: Masters/ bachelors in technology / life-sciences/ management Experience in patient analytics and US pharma is a must . Strong technical and functional expertise in analytics Experience of 3 - 5 years in pharma or industry with wide maturity of analytics and reporting Experie nce in excel, PPT storyboard, SQL, Python/R , DataIKU Consulting, project management and storytelling skills Ability to bridge the gap between the business team and tech. team by playing the analytics translator role Ability to architect and design reporting solutions for broad business/client needs Experience with Agile ways of working/ Six Sigma Greenbelt certif i ed Experience in understanding and designing wide variety of complex data models Expert understanding of enterprise standard platforms, tools and technologies Ability to motivate and inspire teams, individuals working on products and projects Passion and commitment to drive results through unbossed wow and growth mindset Strong communication skills with flexibility to adapt wow for different cultures Strong analytical thinking with problem solving approach Should have exposure to cross-functional/ cultural work environment Should be customer service oriented.

Key Responsibilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences. Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis. Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) Develop Deep Customer Insights and Understanding -Gather insights on the customers business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans Deliver Value to Customers and Patients-Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions. Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors. To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes. Minimum Requirements: Established Network to target Customer Group desirable. Cross-Functional Coordination. Able to understand changing dynamics of Pharmaceutical industry. Market Knowledge and Network is desirable. Pre-launch activities. Sales in Healthcare / Pharma / related business. Why Novartis: Our purpose is to reimagine medicine to improve and extend peoples lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve. Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Business Data Migration expert for Order to Cash on LDC ERP program ensures data is delivered according to global/deployment/country requirements and timelines and responsible for data migration activities in a deployment (above-country) for Data objects in his/her scope. The data includes but is not limited to Customer master, Product Pricing, Contracts. Acts as the functional SPoC for data migration on the assigned objects for a given release. Major Accountabilities Perform or ensure data cleansing tasks are completed on time Complete data collection for manual/construction objects on time Work together with IT counterparts to prepare value mappings Create and maintain master lists if applicable for assigned objects Provide business insights and information to technical teams for extraction and conversion from the legacy system(s) for assigned data objects Work together with IT team and country Business Data Owners to identify objects in scope for country Ensure data readiness & verify quality throughout data journey for assigned data objects Verify that data is fit for purpose (incl. alignment with internal/external stakeholders) Approve upload files before and after load for all assigned data objects (including formal approval) Perform manual (type-in) data loads into target clients where applicable for assigned objects Perform dual maintenance Execution and approval of data verification scripts Act as SPoC for assigned objects as part of defect management process during Hypercare Key Performance Indicators / Measures Of Success Data Cleansing completion for relevant data objects on project(s) within the region based on given data migration schedule Data Loads completion for relevant data objects on project(s) within the region based on given data migration schedule All major issues related to data quality for relevant data objects resolved based on given project(s) schedule IDEAL BACKGROUND Education & Qualifications Bachelor or Master degree preferred Languages Fluent English (additional languages preferred) Experiences 5+ years in country & global roles (ERP project implementation experience preferred) Competencies Good communication and negotiation skills, good stakeholder management Strategic and hands on way of working (running meetings, tracking progress, managing issues) Strong Excel Skills Technical/Functional Skills & Knowledge Strong knowledge about the business processes in the area of Order to Cash, Contract management, Order to Cash, Pricing and good visibility to Customer master and sales view of Material master data Data Migration experience preferred

Provide analytics support to Novartis US sales and Marketing teams on various Business Intelligence reporting and Data Visualization projects. Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics and faster generation of insights using data visualization. Key Responsibility: Provide business intelligence, analytics and insights support that drive Field, Home Office and Enterprise reporting and data visualization for Novartis US Create and deliver field excellence reports and insights as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service Design, develop and/or maintain PowerBI based dashboards solutions that optimize field excellence activities based on country commercial excellence needs through variety of evolving infrastructure landscape Have a growth mindset, and be open to enhance the skillset through learning new data modelling tools as per the available business needs Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of reporting services Create and maintain standard operating procedures (SOPs), and quality checklists that will enable excellent quality outputs for all deliverables within the function Essential Requirement: Minimum 5+ years of hands-on experience in data visualization in PowerBI is required Exposure to create reporting / visualization products for Field Users and Commercial Leadership teams and solid foundation of Pharma domain (commercial analytics) Basic to intermediate knowledge of Microsoft excel, Powerpoint, SQL, ETL tools and other Visualization tools like QlikSense is preferred Enable standardization of processes through process documentation, and timely maintenance of knowledge repositories. Facilitate data enabled decision making and execution for Novartis internal stakeholders by providing techno-functional expertise in short-term and long-term sales operations and strategy Contribute to stakeholder teams by involving oneself in various initiatives like knowledge sharing, on-boarding and training support. Project management and ability to delivery independently with less oversight. Should be able to guide analysts/sr. analysts in the team for delivery Good presentation skills and Interpersonal and communication skills. Desirable Requirements : bachelors / masters degree/other advanced degree in Lifesciences or Pharmaceutical sciences & MBA degree is preferred Previous knowledge and experience of pharma / life sciences industry is preferred, Learning agility and ability to manage multiple stakeholders

As an AI Technical Specialist, you will play a key role in developing and implementing advanced AI solutions, working closely with suppliers and vendors to ensure successful rollout and integration Major Accountabilities Solution Development: Design and implement scalable Generative AI solutions for applications such as drug discovery, medical writing automation, clinical trials, regulatory submissions, and real-world evidence generation. LLM Development & Optimization: Collaborate with data scientists and ML engineers to develop, fine-tune, and optimize large language models (LLMs) for life sciences applications, including scientific literature analysis, regulatory intelligence, and patient engagement. AI Infrastructure: Contribute to the design of Generative AI solutions leveraging cloud platforms (AWS, Azure, GCP) or on-premises infrastructure, ensuring data security and regulatory compliance. MLOps & Deployment: Implement best practices for GenAI model deployment, monitoring, and lifecycle management within GxP-compliant environments. Compliance & Governance: Ensure Generative AI solutions comply with regulatory standards (FDA, EMA, GDPR, HIPAA, GxP, 21 CFR Part 11) and adhere to responsible AI principles, including bias mitigation. Performance Optimization: Drive efficiency in generative AI models, focusing on cost optimization and scalability while maintaining data integrity and compliance. Stakeholder Collaboration: Work with cross-functional teams, including platform teams and engineering teams from various suppliers/vendors, to align Generative AI initiatives with enterprise and industry-specific requirements. Research & Innovation: Stay current with the latest advancements in Generative AI, multimodal AI, AI agents, and synthetic data generation to incorporate emerging technologies. Required Qualifications: bachelors or masters degree in computer science, AI, Data Science, Bioinformatics, or a related field. Experience: 8+ years experience in Big data, AI/ML development with at least 6 years in an AI/ML role in pharma, biotech, or life sciences. Technical Expertise: Strong proficiency in Generative AI, large language models (LLMs), multimodal AI, and deep learning for pharma applications. Hands-on experience with AI/ML frameworks (TensorFlow, PyTorch, Hugging Face, LangChain, Scikit-learn, etc). Experience with data engineering, ETL pipelines, and big data technologies (Spark, Kafka, Databricks, etc). Knowledge of cloud AI services (AWS Bedrock, Azure OpenAI, Google Vertex AI). Experience in the deployment of a Lightweight LLM in a Pharma SaaS Platform MLOps & DevOps: Familiarity with CI/CD, containerization (Docker, Kubernetes), vector databases, and real-time model monitoring. Regulatory & Ethical AI: Understanding of AI governance, responsible AI principles, and compliance requirements for Generative AI in pharma. Problem-Solving: Strong analytical and problem-solving skills with the ability to develop innovative Generative AI solutions for life sciences use cases. Communication: Good communication skills to articulate AI solutions to technical and non-technical stakeholders

Summary Location: Hyderabad A ServiceNow Solution Architect plays a crucial role in designing, implementing, and optimizing ServiceNow solutions for organizations. Their responsibilities can be broadly categorized into different product SKU s ServiceNow platform engineering (on premise) with ITSM Modules including Service Request, Incident, Problem, Change, Rot and Configuration Management and security / regulatory disciplines About the Role Major accountabilities: Execute technology delivery strategy for business systems, platforms, and processes for a particular Business domain / Function. Partner with senior business stakeholders and TT Strategic Business Partners for demand analysis, solution proposal/evaluation, and funding estimates. Partner with business partners to ensure Technology Service/Solutions Delivery teams deliver products according to strategy with reuse across other areas. Ensure on time, within budget, compliant, secure, and quality delivery of portfolio for responsible function / service area. Ensure services, solutions, platforms, products are fit for purpose and achieve the desired business value and impact. Run efficient DevOps for platforms, products, or systems ensuring availability and optimal performance for responsible function / service area. Establish governance structure for projects, operations, etc with right stakeholder representation. Track, report, and deliver against agreed success factors and KPIs for various stakeholders for responsible function / service area. Follow industry trends and emerging practices to drive agility, speed, efficiency, and effectiveness. Ensure the overall user experience is considered when designing & deploying new solutions and services. Ensure adherence to Security and Compliance policies and procedures. Monitor and proactively manage the ServiceNow platform to ensure high availability and optimal performance. Troubleshoot and resolve any platform-related issues or outages promptly. Implement best practices to prevent system downtime and performance degradation. Collaborate with the platform & security teams to ensure the ServiceNow platform adheres to security standards and policies. Manage security controls, such as role-based access control, data encryption, and vulnerability assessments. Prepare the platform for audits, maintaining a secure and compliant environment. Lead a team of ServiceNow L3 and L2 consultants, administrators, and support staff. Coordinate and oversee the deployment of ServiceNow changes, updates, and enhancements. Manage and prioritize incident resolution and problem-solving efforts. Maintain and enhance ServiceNow configurations, workflows, and integrations as needed. Ensure that ServiceNow remains aligned with business requirements and objectives. Maintain comprehensive documentation for ServiceNow configurations, procedures, and incident resolutions. Collaborate with ServiceNow vendors and external partners to leverage their expertise and resources. Minimum Requirements: Bachelors degree in a related field (Computer Science, Information Technology, etc.) is preferred. 10-15 years of relevant experience in IT operations, with a minimum of 5 years of experience in ServiceNow administration. ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), are mandatory . Strong leadership and team management skills. In-depth knowledge of IT service management (ITSM) and ITIL processes. Excellent problem-solving and analytical abilities. Strong communication and collaboration skills. Proficiency in ServiceNow development, scripting, and customization. Knowledge of database management and integration technologies ? Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network