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1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
Role Overview: You will be responsible for handling customer queries and requests through non-voice communication channels such as email and chat. Additionally, you will efficiently process orders, data entries, and other back-office tasks. It is crucial to ensure timely resolution of issues, maintain accurate records of communication and transactions, and collaborate with other departments to resolve customer issues when needed. Compliance with company policies and procedures is essential in this role. Key Responsibilities: - Handle customer queries and requests via non-voice communication channels (email, chat, etc.). - Process orders, data entries, and other back-office tasks efficiently....
Posted 1 month ago
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