A telecaller is a professional who contacts existing or potential customers over the phone to generate sales, provide information, resolve issues, and promote products or services. Their responsibilities include making outbound calls, understanding customer needs, documenting feedback, and maintaining customer databases to achieve sales targets and build relationships. [1, 2, 3] Key Responsibilities of a Telecaller Outbound Calling: Contacting prospective and existing customers to introduce new products, services, or promotions. [1, 3] Lead Generation: Identifying and targeting potential customers to create sales leads for the company. [3] Sales and Order Processing: Persuading customers to purchase products or services and processing their orders. [3, 4] Customer Support: Handling customer inquiries, complaints, and providing information about products and services. [3, 4] Data Management: Gathering customer information, documenting call details, and maintaining customer databases for future reference. [2, 4] Feedback Collection: Collecting customer feedback to help the company improve its offerings. [2, 3] Skills and Qualifications Communication Skills: Excellent verbal communication and the ability to explain products and services clearly. [4, 5, 6, 7] Persuasion: The ability to use persuasive techniques to convince customers. [3] Problem-Solving: Skills to handle customer objections and resolve queries effectively. [4, 6] Sales Acumen: A strong understanding of sales processes and targets. [3, 4, 5, 8] Importance in Business Direct Customer Connection: Telecallers serve as a crucial link, offering a direct line of communication with customers. [5] Customer Relationship Building: Their professional interactions can significantly impact customer satisfaction and loyalty. [3, 5] Sales Achievement: They are vital in meeting sales targets and driving revenue for the company. [3, 5] AI responses may include mistakes. [1] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/telecaller[2] https://in.indeed.com/hire/job-description/telecaller[3] https://in.indeed.com/hire/how-to-hire/telecaller[4] https://resources.jobsoid.com/job-descriptions/sales/telecaller[5] https://neodove.com/telecalling-job/[6] https://telecrm.in/blog/telecaller-job-description/[7] https://in.indeed.com/Of-Telecaller-Telecaller-jobs-in-Jaipur,-Rajasthan[8] https://neodove.com/what-is-the-difference-between-telemarketing-and-telesales/ Not all images can be exported from Search. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Required) Experience: team teder: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person
Job description: A telecaller is a professional who contacts existing or potential customers over the phone to generate sales, provide information, resolve issues, and promote products or services. Their responsibilities include making outbound calls, understanding customer needs, documenting feedback, and maintaining customer databases to achieve sales targets and build relationships. [1, 2, 3] Key Responsibilities of a Telecaller Outbound Calling: Contacting prospective and existing customers to introduce new products, services, or promotions. [1, 3] Lead Generation: Identifying and targeting potential customers to create sales leads for the company. [3] Sales and Order Processing: Persuading customers to purchase products or services and processing their orders. [3, 4] Customer Support: Handling customer inquiries, complaints, and providing information about products and services. [3, 4] Data Management: Gathering customer information, documenting call details, and maintaining customer databases for future reference. [2, 4] Feedback Collection: Collecting customer feedback to help the company improve its offerings. [2, 3] Skills and Qualifications Communication Skills: Excellent verbal communication and the ability to explain products and services clearly. [4, 5, 6, 7] Persuasion: The ability to use persuasive techniques to convince customers. [3] Problem-Solving: Skills to handle customer objections and resolve queries effectively. [4, 6] Sales Acumen: A strong understanding of sales processes and targets. [3, 4, 5, 8] Importance in Business Direct Customer Connection: Telecallers serve as a crucial link, offering a direct line of communication with customers. [5] Customer Relationship Building: Their professional interactions can significantly impact customer satisfaction and loyalty. [3, 5] Sales Achievement: They are vital in meeting sales targets and driving revenue for the company. [3, 5] AI responses may include mistakes. [1] https://business.linkedin.com/en-in/talent-solutions/resources/talent-acquisition/job-descriptions/telecaller[2] https://in.indeed.com/hire/job-description/telecaller[3] https://in.indeed.com/hire/how-to-hire/telecaller[4] https://resources.jobsoid.com/job-descriptions/sales/telecaller[5] https://neodove.com/telecalling-job/[6] https://telecrm.in/blog/telecaller-job-description/[7] https://in.indeed.com/Of-Telecaller-Telecaller-jobs-in-Jaipur,-Rajasthan[8] https://neodove.com/what-is-the-difference-between-telemarketing-and-telesales/ Not all images can be exported from Search. Job Types: Full-time, Permanent, Fresher Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Required) Experience: team teder: 1 year (Required) Language: Hindi (Required) English (Required) Work Location: In person Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹22,000.00 per month Benefits: Paid sick time Provident Fund Language: Hindi (Preferred) English (Preferred) Work Location: In person
A Field Sales Manager leads a remote sales team, setting targets, developing strategies, and coaching reps to meet revenue goals by managing territories, analyzing performance, building client relationships, and coordinating with marketing to drive sales growth and market presence. They handle recruitment, training, performance monitoring, and tactical planning to ensure overall sales success, often joining key negotiations and managing the sales pipeline. Key Responsibilities Team Leadership: Recruit, train, mentor, and motivate field sales representatives. Strategy & Planning: Develop and implement sales plans, strategies, and action plans to achieve company objectives. Performance Management: Set sales targets, monitor performance metrics, analyze data, and provide feedback to ensure goals are met. Territory & Pipeline Management: Oversee sales territories, manage client accounts, and maintain a healthy sales pipeline. Client Relations: Build and maintain strong relationships with key customers and prospects. Collaboration: Work with marketing, product, and other teams to align sales efforts with broader business goals. Reporting: Prepare sales forecasts, budgets, and performance reports for senior management. Typical Qualifications Bachelor's degree in Business, Marketing, or a related field. Proven experience as a Field Sales Manager or similar sales role. Strong leadership, negotiation, communication, and analytical skills. Track record of achieving sales targets. Valid driver's license and ability to travel. Core Duties (Examples) Conducting on-the-job training and coaching sessions. Monitoring competitor activities and market trends. Assisting with large contract negotiations. Ensuring compliance with sales protocols and company standards. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Education: Bachelor's (Required) Experience: Field sales: 3 years (Required) Location: Chandigarh, Chandigarh (Preferred) Work Location: In person