Job
Description
Key Responsibilities: Perform RMA replacements, IOS/JunOS upgrades, VLAN additions, and ACL modifications. Monitor network performance and assist in diagnosing connectivity issues. Escalate major incidents to vendors (Cisco TAC, Juniper JTAC, Arista TAC, Aruba TAC) and coordinate resolution. Provide 24x7 support availability with flexibility to work nights and weekends. Assist in maintaining network security technologies, including firewalls, VPNs, AAA, Cloud Security, Email Security, Endpoint Security, and SIEM. Create accurate network diagrams and documentation for design and planning network communication systems. Identify areas of automation for network and security deliverables. Participate in technical forums, content creation, and standardization of documentation. Skills & Qualifications: Solid understanding of networking protocols (TCP/IP, encryption protocols, application layer protocols, network & link layer protocols, device & network management protocols). Strong problem-solving and communication skills. Ability to contribute to technical documentation, whitepapers, and knowledge-sharing initiatives. Bachelor's degree in network administration, information technology, computer science, or a related field. 2-3 years of relevant experience in networking and security domains. Certifications: Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) (preferred).Role & responsibilities Preferred candidate profile
