Network Administrator

Sysnet Global Technologies Pvt.Ltd

0 years

0 Lacs

chennai tamil nadu

Posted:20 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Description

Network Uptime/Availability: Measures the percentage of time the network is operational and accessible to users.
Response Time: Tracks the time it takes for the network to respond to a request, often measured in milliseconds.
Throughput: Measures the amount of data that can be successfully transferred over the network in a given period.
Network Error Rate: The proportion of data packets that are corrupted or lost during transmission.
Network Utilization: The percentage of the network's capacity that is currently in use, helping to identify potential congestion or future expansion needs.

Security

Number of Security Incidents: Tracks the count of security breaches, vulnerabilities, or successful attacks.
Mean Time to Detect (MTTD): The average time it takes to identify a network issue or security threat.
Time to Patch Vulnerabilities: Measures how quickly security vulnerabilities are addressed and patched.

Support and maintenance

Mean Time to Resolve (MTTR): The average time it takes to fix a network issue after it has been detected.
Number of Support Tickets: Tracks the volume of support requests related to network issues.
First-level Support Success Rate: The percentage of issues resolved by the support engineer on the first attempt.

Quality of service (QoS) and user experience

Latency: The delay in data transfer from source to destination, critical for real-time applications.
Jitter: The variation in delay for a series of packets, affecting real-time communication like voice or video calls.
Customer Satisfaction Ratings: Feedback from users on their perception of network performance and reliability.

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