8.0 - 11.0 years

0 - 1 Lacs

hyderabad, chennai, bengaluru

Work from Office

Job Description: Operation Support for Contact center products• UCCE/PCCE implementation and troubleshooting Knowledge• CVP/ICM/CUIC/UNITY/Data base/Call manager troubleshooting and experience must• Call manager certifications renewal or update knowledge• Jabber/end points, audio/video end point knowledge and troubleshooting• Project implementation for assigned customer engagements• UCS/MCS server deployments and OS/ESX/storage/Data base implementation knowledge• Handles provisioning of phones, sites, and create and modifies dial-plan. Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimi...

Posted Date not available

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