This is an exceptional opportunity to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is changing the world of data-driven customer experience. We deliver personalized products, pricing, offers, disclosures, and customer communications to market faster and more efficiently while reducing risk. We're working with some of the largest financial services customers in the world--including four of the top 10 banks--and we're growing. Our people and culture are our top priorities. We value the contributions our employees make and work hard to ensure their voices are heard and accomplishments are recognized. Position Overview Naehas is seeking to hire a dynamic Support Specialist who will provide basic technical support and assistance to customers via e-mail and web conference. They will provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Our ideal candidate can work effectively with stakeholders to analyze a customer's service needs and coordinate with other service or technical departments to deliver an appropriate solution. They must develop and maintain a deep understanding of the Naehas Platform and services offered to resolve more complex inquiries, all performed to resolution with a keen eye for details. THE OPPORTUNITY This is an incredible opportunity to work with Naehas' largest and most strategic customers at respected and well-known brands. You will be part of a team that acts as advocates for our customers by understanding their business challenges and collaborating with empathy to deliver a high-quality customer experience. This position may work with a broad group of our customers, and requires great organization and prioritization skills while consistently focusing on revenue generating activities. THE SKILL SET SaaS Product Expertise - Understanding of cloud-based software, APIs, and integrations commonly used in financial services Customer-Centric Mindset - Strong problem-solving skills with a focus on client success and retention Communication Skills - Ability to translate complex technical concepts into easy-to-understand terms for clients and internal teams Empathetic & Patient - Understands the high-stakes nature of financial services Adaptable & Fast Learner - Comfortable in a fast-paced SaaS environment Detail-Oriented & Compliance-Aware - Recognizes the importance of security and regulations in fintech Critical Thinker - Comfortable with troubleshooting and solving complex problems. Requirements EXPERIENCE REQUIRED 1-3 years in SaaS customer support, preferably in a B2B environment Experience supporting financial institutions, fintech, or banking software Proven ability to manage support tasks and work cross-functionally with product and engineering teams Helpful: Experience with various programming languages (HTML, CSS, MYSQL, Java, Python) Benefits We believe the best way to understand our organization and culture is through our values: Reality - Acknowledge it early and be comfortable sharing it with the team Ownership - Be self-aware and personally accountable Courage - Put in best effort even under trying circumstances Trust - Respect team members - prove each other right Curiosity - Intense desire to explore and understand new solutions Flexibility - Flexibility and innovation are more important than efficiency Integrity - Our reputation is more important than making money If these values resonate with you then we look forward to meeting you. Naehas Offerings: Competitive compensation A full suite of benefits, including health, vision, dental, and retirement A casual workplace that appreciates and respects each employee's ideas The agility of a growing and profitable start-up environment Flexible work arrangements Show more Show less
The Software engineer will be part of a team working on development of a custom-made workflow engine which will be integrated with Naehas s core product to provide automation to a certain degree. Since this is a new product in the nascent stages of the SDLC, the engineer is expected to write clean, optimized and efficient code, unit test cases, maintain Javadoc, document APIs, perform peer reviews and create relevant documentation of the architecture and features being built. This position also requires the engineer to be proactive in collaborating with the front-end developers and other team members to design and develop scalable and robust solutions. Skills Responsibilities: Analyze, design and develop extremely reliable, scalable and high-performing web applications. Collaborate actively with product managers and technical leaders to understand and evaluate business requirements and translate them into new features within the timeline. Mentor other developers in the team making sure higher standards and good practices are followe'd. Work with other developers and team to ensure that new features are delivered and that issues are fully tested with minimal defects. Address architecture and design issues of products or technologies and provide strategic reasoning of introducing new technologies in his/her area of expertise. JVM Performance and Optimization Expertise: Skilled in memory management, JVM tuning, and performance optimization, with expertise in analyzing heap dumps (Eclipse MAT, JVisualVM) to detect memory leaks and excessive object retention. Proficient in fine-tuning JVM settings (heap size, GC strategies, Metaspace configuration) and optimizing garbage collection (eg, G1GC, ParallelGC) to enhance application performance and minimize latency. Strong experience in resolving threading and concurrency issues, including deadlocks, thread contention, and race conditions, using Java concurrency utilities and optimizing thread pools for resource efficiency. Expert in performance profiling with tools like JProfiler and YourKit to resolve CPU bottlenecks, optimize SQL queries, and implement caching solutions (EhCache, Redis). Adept at end-to-end performance tuning across application layers and collaborating with DevOps teams to maintain JVM health in containerized environment. More about life at Naehas: People and culture are our top priority. We believe the best way to describe our culture is through our values: Reality - Acknowledge it early Ownership - Be self-aware and personally accountable Courage - Put in best effort even under trying circumstances Trust - Respect team members - prove each other right Curiosity - Intense desire to explore and understand new solutions Flexibility - Flexibility and innovation are more important than efficiency Integrity - Our reputation is more important than making money Education equivalent to a Bachelors degree/Master s in Computer Science or related field from a top tier college. 3+ years of hands-on coding experience in Java 8, Spring Boot, Spring Data JPA, Hibernate, JVM Performance and Optimization Expertise. Experience building microservices and RESTful web services. Experience working with RDBMS preferably MySQL and NoSQL databases like MongoDB, Neo4j etc. Working experience with OAuth2, OpenID Connect/SAML, JWT and Spring Security. Understanding of Java build tools like Maven/Gradle. Software Engineering - design, test and implement software systems that optimize all phases of data operations process and new solution designs. Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customers. Hands on experience in Memory Management and JVM Tuning Threading and Concurrency Issues Performance Profiling and Optimization Hands-on experience with Cloud platforms and services preferably AWS. Good to Have: Exposure to UI and front-end technologies like HTML, CSS, JavaScript and frameworks and libraries such as Angular/React.js. An understanding of CI/CD pipeline and build automation tools like Jenkins. Experience with enterprise authentication and authorization solutions like Okta. Experience with SSO. Competitive compensation. A full suite of benefits, including health. A casual workplace that appreciates and respects each employees ideas. The agility of a growing and profitable start-up environment. Flexible work arrangements. Free meals Yearly offsites
Sr. Software Engineer - 1 | Java Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale faster and more efficiently. Trusted by some of the world s largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We re growing our team in the Gurgaon area (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About the Position The software engineer will be part of a team working on development of a custom-made workflow engine which will be integrated with Naehas s core product to provide automation to a certain degree. Since this is a new product in the nascent stages of the SDLC, the engineer is expected to write clean, optimized and efficient code, unit test cases, maintain Javadoc, document APIs, perform peer reviews and create relevant documentation of the architecture and features being built. This position also requires the engineer to be proactive in collaborating with the front-end developers and other team members to design and develop scalable and robust solutions. Skills & Responsibilities: Analyze, design and develop extremely reliable, scalable and high-performing web applications. Collaborate with product management from time to time to understand and evaluate business requirements and translate them into new features within the timeline. Should be a proactive self-starter who can propose and implement solutions and underlying techniques for problem statements in the effort of obtaining results. Work with other developers and team to ensure that new features are delivered and that issues are fully tested with minimal defects. Contribute towards the development and application of advanced concepts, technologies and hold an area of expertise within the team. Address architecture and design issues of products or technologies and provide strategic reasoning of introducing new technologies in his/her area of expertise. Education must be equivalent to a Bachelor s or Master s degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. 4-10 year
Sr. Software Engineer - 1 | Java Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale—faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We're growing our team in the Gurgaon area (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About The Position The software engineer will be part of a team working on development of a custom-made workflow engine which will be integrated with Naehas' s core product to provide automation to a certain degree. Since this is a new product in the nascent stages of the SDLC, the engineer is expected to write clean, optimized and efficient code, unit test cases, maintain Javadoc, document APIs, perform peer reviews and create relevant documentation of the architecture and features being built. This position also requires the engineer to be proactive in collaborating with the front-end developers and other team members to design and develop scalable and robust solutions. Skills & Responsibilities: Analyze, design and develop extremely reliable, scalable and high-performing web applications. Collaborate with product management from time to time to understand and evaluate business requirements and translate them into new features within the timeline Should be a proactive self-starter who can propose and implement solutions and underlying techniques for problem statements in the effort of obtaining results Work with other developers and team to ensure that new features are delivered and that issues are fully tested with minimal defects Contribute towards the development and application of advanced concepts, technologies and hold an area of expertise within the team Address architecture and design issues of products or technologies and provide strategic reasoning of introducing new technologies in his/her area of expertise Requirements Education must be equivalent to a Bachelor's or Master's degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. 4-10 years of hands-on coding experience in Java 8, Spring Boot, Spring Data JPA, Hibernate. Experience building microservices and RESTful web services. Experience working with RDBMS preferably MySQL and NoSQL databases like MongoDB, Neo4j etc. Working experience with OAuth2, OpenID Connect/SAML, JWT and Spring Security. Understanding of Java build tools like Maven/Gradle. Software Engineering - design, test and implement software systems that optimize all phases of data operations process and new solution designs. Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer Demonstrated leadership ability to effectively work with cross functional teams. Involved in research and development activities to understand and identify the product requirements aligned to Naehas' s vision and business needs Ability to function in a fast-paced environment. Nice to Have: Hands-on experience with Cloud platforms and services preferably AWS. Exposure to UI and front-end technologies like HTML, CSS, JavaScript and frameworks and libraries such as Angular/React.js. An understanding of CI/CD pipeline and build automation tools like Jenkins. Experience in Linux and shell scripting. Working knowledge of messaging queues like RabbitMQ, ActiveMQ etc. Working knowledge of Apache Kafka and pub-sub systems. Experience with enterprise authentication and authorization solutions like Okta. Experience with SSO. Knowledge of deployment using Docker will be an added advantage Benefits At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by: Reality - Recognize and address challenges early Ownership - Be self-aware and take personal responsibility Courage - Always give your best, even in tough situations Trust - Respect and uplift your teammates; focus on building each other up Curiosity - Stay driven to explore and understand new ideas and solutions Flexibility - Embrace adaptability and innovation over rigid efficiency Integrity - Uphold our reputation above all else If these values speak to you, we're excited to meet you. Here's what you can expect as a team member at Naehas: Competitive compensation A comprehensive benefits package, including health coverage A casual, inclusive workplace where your ideas are valued and respected The agility and energy of a fast-growing, profitable startup Flexible work arrangements to support work-life balance Complimentary meals to keep you energized throughout the day For more information, please visit https://www.naehas.com/
Sr. Software Engineer - 1 | Java Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale—faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We're growing our team in the Gurgaon area (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About The Position The software engineer will be part of a team working on development of a custom-made workflow engine which will be integrated with Naehas' s core product to provide automation to a certain degree. Since this is a new product in the nascent stages of the SDLC, the engineer is expected to write clean, optimized and efficient code, unit test cases, maintain Javadoc, document APIs, perform peer reviews and create relevant documentation of the architecture and features being built. This position also requires the engineer to be proactive in collaborating with the front-end developers and other team members to design and develop scalable and robust solutions. Skills & Responsibilities: Analyze, design and develop extremely reliable, scalable and high-performing web applications. Collaborate with product management from time to time to understand and evaluate business requirements and translate them into new features within the timeline Should be a proactive self-starter who can propose and implement solutions and underlying techniques for problem statements in the effort of obtaining results Work with other developers and team to ensure that new features are delivered and that issues are fully tested with minimal defects Contribute towards the development and application of advanced concepts, technologies and hold an area of expertise within the team Address architecture and design issues of products or technologies and provide strategic reasoning of introducing new technologies in his/her area of expertise Requirements Education must be equivalent to a Bachelor's or Master's degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. 4-10 years of hands-on coding experience in Java 8, Spring Boot, Spring Data JPA, Hibernate. Experience building microservices and RESTful web services. Experience working with RDBMS preferably MySQL and NoSQL databases like MongoDB, Neo4j etc. Working experience with OAuth2, OpenID Connect/SAML, JWT and Spring Security. Understanding of Java build tools like Maven/Gradle. Software Engineering - design, test and implement software systems that optimize all phases of data operations process and new solution designs. Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer Demonstrated leadership ability to effectively work with cross functional teams. Involved in research and development activities to understand and identify the product requirements aligned to Naehas' s vision and business needs Ability to function in a fast-paced environment. Nice to Have: Hands-on experience with Cloud platforms and services preferably AWS. Exposure to UI and front-end technologies like HTML, CSS, JavaScript and frameworks and libraries such as Angular/React.js. An understanding of CI/CD pipeline and build automation tools like Jenkins. Experience in Linux and shell scripting. Working knowledge of messaging queues like RabbitMQ, ActiveMQ etc. Working knowledge of Apache Kafka and pub-sub systems. Experience with enterprise authentication and authorization solutions like Okta. Experience with SSO. Knowledge of deployment using Docker will be an added advantage Benefits At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by: Reality - Recognize and address challenges early Ownership - Be self-aware and take personal responsibility Courage - Always give your best, even in tough situations Trust - Respect and uplift your teammates; focus on building each other up Curiosity - Stay driven to explore and understand new ideas and solutions Flexibility - Embrace adaptability and innovation over rigid efficiency Integrity - Uphold our reputation above all else If these values speak to you, we're excited to meet you. Here's what you can expect as a team member at Naehas: Competitive compensation A comprehensive benefits package, including health coverage A casual, inclusive workplace where your ideas are valued and respected The agility and energy of a fast-growing, profitable startup Flexible work arrangements to support work-life balance Complimentary meals to keep you energized throughout the day For more information, please visit https://www.naehas.com/
Sr. Software Engineer - 1 | Java Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale—faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We're growing our team in the Gurgaon area (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About The Position The software engineer will be part of a team working on development of a custom-made workflow engine which will be integrated with Naehas' s core product to provide automation to a certain degree. Since this is a new product in the nascent stages of the SDLC, the engineer is expected to write clean, optimized and efficient code, unit test cases, maintain Javadoc, document APIs, perform peer reviews and create relevant documentation of the architecture and features being built. This position also requires the engineer to be proactive in collaborating with the front-end developers and other team members to design and develop scalable and robust solutions. Skills & Responsibilities: Analyze, design and develop extremely reliable, scalable and high-performing web applications. Collaborate with product management from time to time to understand and evaluate business requirements and translate them into new features within the timeline Should be a proactive self-starter who can propose and implement solutions and underlying techniques for problem statements in the effort of obtaining results Work with other developers and team to ensure that new features are delivered and that issues are fully tested with minimal defects Contribute towards the development and application of advanced concepts, technologies and hold an area of expertise within the team Address architecture and design issues of products or technologies and provide strategic reasoning of introducing new technologies in his/her area of expertise Requirements Education must be equivalent to a Bachelor's or Master's degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. 4-10 years of hands-on coding experience in Java 8, Spring Boot, Spring Data JPA, Hibernate. Experience building microservices and RESTful web services. Experience working with RDBMS preferably MySQL and NoSQL databases like MongoDB, Neo4j etc. Working experience with OAuth2, OpenID Connect/SAML, JWT and Spring Security. Understanding of Java build tools like Maven/Gradle. Software Engineering - design, test and implement software systems that optimize all phases of data operations process and new solution designs. Perform requirements analysis, understanding the business requirement and design and develop optimized and customized solutions for customer Demonstrated leadership ability to effectively work with cross functional teams. Involved in research and development activities to understand and identify the product requirements aligned to Naehas' s vision and business needs Ability to function in a fast-paced environment. Nice to Have: Hands-on experience with Cloud platforms and services preferably AWS. Exposure to UI and front-end technologies like HTML, CSS, JavaScript and frameworks and libraries such as Angular/React.js. An understanding of CI/CD pipeline and build automation tools like Jenkins. Experience in Linux and shell scripting. Working knowledge of messaging queues like RabbitMQ, ActiveMQ etc. Working knowledge of Apache Kafka and pub-sub systems. Experience with enterprise authentication and authorization solutions like Okta. Experience with SSO. Knowledge of deployment using Docker will be an added advantage Benefits At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by: Reality - Recognize and address challenges early Ownership - Be self-aware and take personal responsibility Courage - Always give your best, even in tough situations Trust - Respect and uplift your teammates; focus on building each other up Curiosity - Stay driven to explore and understand new ideas and solutions Flexibility - Embrace adaptability and innovation over rigid efficiency Integrity - Uphold our reputation above all else If these values speak to you, we're excited to meet you. Here's what you can expect as a team member at Naehas: Competitive compensation A comprehensive benefits package, including health coverage A casual, inclusive workplace where your ideas are valued and respected The agility and energy of a fast-growing, profitable startup Flexible work arrangements to support work-life balance Complimentary meals to keep you energized throughout the day For more information, please visit https://www.naehas.com/
This is an exceptional opportunity for you to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is revolutionizing the world of data-driven customer experience by delivering personalized products, pricing, offers, disclosures, and customer communications efficiently to market while reducing risk. Collaborating with some of the largest financial services customers globally, including four of the top 10 banks, Naehas is on a growth trajectory. At Naehas, our people and culture are our top priorities. We highly value the contributions of our employees and are dedicated to ensuring that their voices are heard and accomplishments are recognized. As a Support Specialist at Naehas, you will play a key role in providing basic technical support and assistance to customers through e-mail and web conference channels. Your responsibilities will include offering preventive maintenance and configuration recommendations to enhance product usability, performance, and customer satisfaction. An ideal candidate like you can effectively collaborate with stakeholders to analyze a customer's service needs and coordinate with other service or technical departments to provide suitable solutions. You will be required to develop a deep understanding of the Naehas Platform and its services to address complex inquiries with attention to detail until a resolution is achieved. THE OPPORTUNITY This role presents an incredible opportunity for you to work closely with Naehas" largest and most strategic customers, who are reputable and well-known brands in the industry. You will be part of a team that advocates for our customers by understanding their business challenges and working collaboratively to deliver a top-notch customer experience. This position involves interaction with a diverse customer base, demanding exceptional organization and prioritization skills, with a consistent focus on revenue-generating activities. THE SKILL SET - SaaS Product Expertise: Understanding of cloud-based software, APIs, and integrations commonly used in financial services - Customer-Centric Mindset: Strong problem-solving skills focusing on client success and retention - Communication Skills: Ability to simplify complex technical concepts for clients and internal teams - Empathetic & Patient: Understanding the critical nature of financial services - Adaptable & Fast Learner: Comfortable in a fast-paced SaaS environment - Detail-Oriented & Compliance-Aware: Recognition of the significance of security and regulations in fintech - Critical Thinker: Proficient in troubleshooting and resolving complex problems Requirements: EXPERIENCE REQUIRED - 1-3 years in SaaS customer support, preferably in a B2B environment - Experience supporting financial institutions, fintech, or banking software - Demonstrated ability to manage support tasks and collaborate cross-functionally with product and engineering teams - Helpful: Experience with various programming languages (HTML, CSS, MYSQL, Java, Python) Benefits: We believe that understanding our organization and culture is best achieved through our values: - Reality: Acknowledge it early and be comfortable sharing it with the team - Ownership: Be self-aware and personally accountable - Courage: Put in your best effort even under challenging circumstances - Trust: Respect team members and prove each other right - Curiosity: Intense desire to explore and understand new solutions - Flexibility: Innovation and flexibility are more crucial than efficiency - Integrity: Our reputation is more important than making money If these values resonate with you, we eagerly anticipate meeting you. Naehas Offerings: - Competitive compensation - A comprehensive benefits package, including health, vision, dental, and retirement - A casual workplace that values and respects each employee's ideas - The agility of a growing and profitable start-up environment - Flexible work arrangements,
Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale—faster and more efficiently. Trusted by some of the world's largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We're growing our team in Gurgaon (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About The Position We are seeking a highly skilled Senior Production Engineer with a strong background in Amazon Web Services (AWS) to join our infrastructure and reliability engineering team. The ideal candidate will have extensive experience designing, automating, scaling, and supporting production systems in cloud environments. You will work closely with engineering, DevOps, and security teams to ensure high availability, performance, and reliability of our platforms. Skills & Responsibilities: Production Support & Reliability Own uptime, scalability, and reliability of mission-critical production systems Monitor, troubleshoot, and resolve production issues, ensuring minimal downtime and rapid incident response. Build observability into systems (metrics, logging, tracing) using tools such as CloudWatch, Prometheus, Grafana, or Datadog AWS Infrastructure Engineering Architect, build, and optimize cloud infrastructure using AWS services (EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, VPC, IAM, etc.) Implement and manage autoscaling, load balancing, and high availability solutions Work with containerized environments (Docker, Kubernetes/EKS, or ECS Fargate) Automation & Tooling Develop Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation Automate CI/CD pipelines with tools like GitHub Actions, Jenkins, or GitLab CI Implement release management strategies to ensure safe and fast deployments Security & Compliance Implement AWS security best practices across IAM, networking, encryption, and monitoring Partner with security teams to ensure compliance with regulatory and industry standards Collaboration & Leadership Partner with developers to optimize services for production readiness Mentor junior engineers on cloud best practices, automation, and troubleshooting Contribute to incident postmortems, root cause analyses, and reliability improvement initiatives Requirements 7+ years of experience as a Production Engineer, Site Reliability Engineer (SRE), or DevOps Engineer Education must be equivalent to a Bachelor's or Master's degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. Strong expertise with AWS services in a production environment Proficiency with Linux systems administration and networking fundamentals Hands-on experience with containers (Docker, Kubernetes/EKS, ECS Fargate) Proficiency in Infrastructure as Code (Terraform, AWS CDK, CloudFormation) Experience with CI/CD pipelines and Git-based workflows Strong knowledge of monitoring, logging, and alerting systems Solid scripting/programming skills (Python, Bash, or Go) Preferred Qualifications: AWS Certified Solutions Architect / DevOps Engineer certification Experience managing large-scale distributed systems Exposure to multi-region architectures and disaster recovery strategies Familiarity with modern databases (RDS, Aurora, DynamoDB, MongoDB) Prior experience in a fast-paced SaaS or fintech environment Benefits At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by: Reality - Recognize and address challenges early Ownership - Be self-aware and take personal responsibility Courage - Always give your best, even in tough situations Trust - Respect and uplift your teammates; focus on building each other up Curiosity - Stay driven to explore and understand new ideas and solutions Flexibility - Embrace adaptability and innovation over rigid efficiency Integrity - Uphold our reputation above all else If these values speak to you, we're excited to meet you. Here's what you can expect as a team member at Naehas: Competitive compensation A comprehensive benefits package, including health coverage A casual, inclusive workplace where your ideas are valued and respected The agility and energy of a fast-growing, profitable startup Flexible work arrangements to support work-life balance Complimentary meals to keep you energized throughout the day For more information, please visit https://www.naehas.com/
Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scalefaster and more efficiently. Trusted by some of the world&aposs largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We&aposre growing our team in Gurgaon (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About The Position We are seeking a highly skilled Senior Production Engineer with a strong background in Amazon Web Services (AWS) to join our infrastructure and reliability engineering team. The ideal candidate will have extensive experience designing, automating, scaling, and supporting production systems in cloud environments. You will work closely with engineering, DevOps, and security teams to ensure high availability, performance, and reliability of our platforms. Skills & Responsibilities: Production Support & Reliability Own uptime, scalability, and reliability of mission-critical production systems Monitor, troubleshoot, and resolve production issues, ensuring minimal downtime and rapid incident response. Build observability into systems (metrics, logging, tracing) using tools such as CloudWatch, Prometheus, Grafana, or Datadog AWS Infrastructure Engineering Architect, build, and optimize cloud infrastructure using AWS services (EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, VPC, IAM, etc.) Implement and manage autoscaling, load balancing, and high availability solutions Work with containerized environments (Docker, Kubernetes/EKS, or ECS Fargate) Automation & Tooling Develop Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation Automate CI/CD pipelines with tools like GitHub Actions, Jenkins, or GitLab CI Implement release management strategies to ensure safe and fast deployments Security & Compliance Implement AWS security best practices across IAM, networking, encryption, and monitoring Partner with security teams to ensure compliance with regulatory and industry standards Collaboration & Leadership Partner with developers to optimize services for production readiness Mentor junior engineers on cloud best practices, automation, and troubleshooting Contribute to incident postmortems, root cause analyses, and reliability improvement initiatives Requirements 7+ years of experience as a Production Engineer, Site Reliability Engineer (SRE), or DevOps Engineer Education must be equivalent to a Bachelor&aposs or Master&aposs degree in Computer Science or a related field, with a strong preference for candidates who have completed their B.Tech/M.Tech from top Tier-1 Institutes. Strong expertise with AWS services in a production environment Proficiency with Linux systems administration and networking fundamentals Hands-on experience with containers (Docker, Kubernetes/EKS, ECS Fargate) Proficiency in Infrastructure as Code (Terraform, AWS CDK, CloudFormation) Experience with CI/CD pipelines and Git-based workflows Strong knowledge of monitoring, logging, and alerting systems Solid scripting/programming skills (Python, Bash, or Go) Preferred Qualifications: AWS Certified Solutions Architect / DevOps Engineer certification Experience managing large-scale distributed systems Exposure to multi-region architectures and disaster recovery strategies Familiarity with modern databases (RDS, Aurora, DynamoDB, MongoDB) Prior experience in a fast-paced SaaS or fintech environment Benefits At Naehas, people and culture are at the heart of everything we do. The best way to understand our work environment is through the values we live by: Reality - Recognize and address challenges early Ownership - Be self-aware and take personal responsibility Courage - Always give your best, even in tough situations Trust - Respect and uplift your teammates; focus on building each other up Curiosity - Stay driven to explore and understand new ideas and solutions Flexibility - Embrace adaptability and innovation over rigid efficiency Integrity - Uphold our reputation above all else If these values speak to you, we&aposre excited to meet you. Here&aposs what you can expect as a team member at Naehas: Competitive compensation A comprehensive benefits package, including health coverage A casual, inclusive workplace where your ideas are valued and respected The agility and energy of a fast-growing, profitable startup Flexible work arrangements to support work-life balance Complimentary meals to keep you energized throughout the day For more information, please visit https://www.naehas.com/ Show more Show less
Sr. Production Engineer Location: Gurugram, Haryana, India About Naehas Naehas is a pre-IPO, fast-paced, and rapidly growing Saas company based in Silicon Valley. We help regulated enterprises streamline and accelerate customer communications through intelligent content management and automation. Our platform empowers marketing, legal, and compliance teams to deliver personalized, compliant experiences at scale faster and more efficiently. Trusted by some of the world s largest financial institutions, Naehas is driving innovation, accuracy, and governance in customer engagement. We re growing our team in Gurgaon (India) and are looking for individuals who thrive in a culture of autonomy, collaboration, and purpose-driven work. Our formula for success is simple: passionate, engaged employees lead to satisfied customers and a world-class product. About the Position We are seeking a highly skilled Senior Production Engineer with a strong background in Amazon Web Services (AWS) to join our infrastructure and reliability engineering team. The ideal candidate will have extensive experience designing, automating, scaling, and supporting production systems in cloud environments. You will work closely with engineering, DevOps, and security teams to ensure high availability, performance, and reliability of our platforms. Skills & Responsibilities: Production Support & Reliability Own uptime, scalability, and reliability of mission-critical production systems. Monitor, troubleshoot, and resolve production issues, ensuring minimal downtime and rapid incident response. Build observability into systems (metrics, logging, tracing) using tools such as CloudWatch, Prometheus, Grafana, or Datadog. AWS Infrastructure Engineering Architect, build, and optimize cloud infrastructure using AWS services (EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, VPC, IAM, etc.). Implement and manage autoscaling, load balancing, and high availability solutions. Work with containerized environments (Docker, Kubernetes/EKS, or ECS Fargate). Automation & Tooling Develop Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation. Automate CI/CD pipelines with tools like GitHub Actions, Jenkins, or GitLab CI. Implement release management strategies to ensure safe and fast deployments. Security & Compliance Implement AWS security best practices across IAM, networking, encryption, and monitoring. Partner with security teams to ensure compliance with regulatory and industry standards. Collaboration & Leadership Partner with developers to optimize services for production readiness. Mentor junior engineers on cloud best practices, automation, and troubleshooting. Contribute to incident postmortems, root cause analyses, and reliability improvement initiatives. 7+ years of experience as a Production Engineer, Site Reliability Engineer (SRE), or DevOps Engineer. Education must be equivalent to a Bachelor s or Master s degree in Computer Science or a related field, with a strong p
This is an exceptional opportunity to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is changing the world of data-driven customer experience. We deliver personalized products, pricing, offers, disclosures, and customer communications to market faster and more efficiently while reducing risk. We're working with some of the largest financial services customers in the world--including four of the top 10 banks--and we're growing. Our people and culture are our top priorities. We value the contributions our employees make and work hard to ensure their voices are heard and accomplishments are recognized. Position Overview Naehas is seeking to hire a dynamic Solution Engineer who will own the success of implementing our platform for various enterprise clients.. They will provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Our ideal candidate can work effectively with stakeholders to analyze a customer's service needs and coordinate with other service or technical departments to deliver an appropriate solution. They must develop and maintain a deep understanding of the Naehas Platform and services offered to resolve more complex inquiries, all performed to resolution with a keen eye for details. This role will be required to work within the IST time zone and also flex to CST time zone (8:00am-12:00pm CST / 7:30 pm-11:30 pm IST) in order to train/collaborate with our US-based teams. THE OPPORTUNITY This is an incredible opportunity to work with Naehas' largest and most strategic customers at respected and well-known brands. You will be part of a team that acts as advocates for our customers by understanding their business challenges and collaborating with empathy to deliver a high-quality customer experience. This position may work with a broad group of our customers, and requires great organization and prioritization skills while consistently focusing on revenue generating activities. Requirements SaaS Product Expertise - Deep understanding of cloud-based software, APIs, and integrations commonly used in financial services Financial Services Knowledge - Familiarity with banking, lending, compliance (e.g., KYC, AML), and financial regulations Technical Troubleshooting - Ability to diagnose, debug, and resolve complex software issues. Basic knowledge of SQL, APIs, and ticketing systems (Zendesk, Salesforce, Jira) is a plus Customer-Centric Mindset - Strong problem-solving skills with a focus on client success and retention Process Improvement - Experience in optimizing support workflows, documentation, and self-service resources Communication Skills - Ability to translate complex technical concepts into easy-to-understand terms for clients and internal teams Proactive & Analytical - Always looking for ways to improve the customer experience Empathetic & Patient - Understands the high-stakes nature of financial services Adaptable & Fast Learner - Comfortable in a fast-paced SaaS environment Detail-Oriented & Compliance-Aware - Recognizes the importance of security and regulations in fintech Experience Required 5+ years in SaaS professional services or client implementation/support, preferably in a B2B environment Experience supporting financial institutions, fintech, or banking software Three to five years of development experience and knowledge and understanding of JavaScript Bachelor's degree in Computer Information Systems, or 4-7 years of experience in the field, or in a related area. Ability to analyze, design, and configure business processes via technology and integration. Strong communication skills, both written and verbal Experience with various programming languages (HTML, CSS, MYSQL, Java, Python) Proven ability to manage support tasks and work cross-functionally with product and engineering teams Benefits We believe the best way to understand our organization and culture is through our values: Reality - Acknowledge it early and be comfortable sharing it with the team Ownership - Be self-aware and personally accountable Courage - Put in best effort even under trying circumstances Trust - Respect team members - prove each other right Curiosity - Intense desire to explore and understand new solutions Flexibility - Flexibility and innovation are more important than efficiency Integrity - Our reputation is more important than making money If these values resonate with you then we look forward to meeting you. Naehas Offerings: Competitive compensation A full suite of benefits, including health, personal accidental insurance, term life insurance A casual workplace that appreciates and respects each employee's ideas The agility of a growing and profitable start-up environment Flexible work arrangements Lunch with in house ,fully loaded pantry
This is an exceptional opportunity to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is changing the world of data-driven customer experience. We deliver personalized products, pricing, offers, disclosures, and customer communications to market faster and more efficiently while reducing risk. Were working with some of the largest financial services customers in the world--including four of the top 10 banks--and we re growing. Our people and culture are our top priorities. We value the contributions our employees make and work hard to ensure their voices are heard and accomplishments are recognized. POSITION OVERVIEW Naehas is seeking to hire a dynamic Solution Engineer who will own the success of implementing our platform for various enterprise clients.. They will provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Our ideal candidate can work effectively with stakeholders to analyze a customers service needs and coordinate with other service or technical departments to deliver an appropriate solution. They must develop and maintain a deep understanding of the Naehas Platform and services offered to resolve more complex inquiries, all performed to resolution with a keen eye for details. This role will be required to work within the IST time zone and also flex to CST time zone (8:00am-12:00pm CST / 7:30 pm-11:30 pm IST) in order to train/collaborate with our US-based teams. THE OPPORTUNITY This is an incredible opportunity to work with Naehas largest and most strategic customers at respected and well-known brands. You will be part of a team that acts as advocates for our customers by understanding their business challenges and collaborating with empathy to deliver a high-quality customer experience. This position may work with a broad group of our customers, and requires great organization and prioritization skills while consistently focusing on revenue generating activities. SaaS Product Expertise Deep understanding of cloud-based software, APIs, and integrations commonly used in financial services. Financial Services Knowledge Familiarity with banking, lending, compliance (e.g., KYC, AML), and
This is an exceptional opportunity to join a privately held, fast-paced Software as a Service (SaaS) national company based in Silicon Valley. Naehas is changing the world of data-driven customer experience. We deliver personalized products, pricing, offers, disclosures, and customer communications to market faster and more efficiently while reducing risk. We&aposre working with some of the largest financial services customers in the world--including four of the top 10 banks--and we&aposre growing. Our people and culture are our top priorities. We value the contributions our employees make and work hard to ensure their voices are heard and accomplishments are recognized. Position Overview Naehas is seeking to hire a dynamic Solution Engineer who will own the success of implementing our platform for various enterprise clients.. They will provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Our ideal candidate can work effectively with stakeholders to analyze a customer&aposs service needs and coordinate with other service or technical departments to deliver an appropriate solution. They must develop and maintain a deep understanding of the Naehas Platform and services offered to resolve more complex inquiries, all performed to resolution with a keen eye for details. This role will be required to work within the IST time zone and also flex to CST time zone (8:00am-12:00pm CST / 7:30 pm-11:30 pm IST) in order to train/collaborate with our US-based teams. THE OPPORTUNITY This is an incredible opportunity to work with Naehas' largest and most strategic customers at respected and well-known brands. You will be part of a team that acts as advocates for our customers by understanding their business challenges and collaborating with empathy to deliver a high-quality customer experience. This position may work with a broad group of our customers, and requires great organization and prioritization skills while consistently focusing on revenue generating activities. Requirements SaaS Product Expertise - Deep understanding of cloud-based software, APIs, and integrations commonly used in financial services Financial Services Knowledge - Familiarity with banking, lending, compliance (e.g., KYC, AML), and financial regulations Technical Troubleshooting - Ability to diagnose, debug, and resolve complex software issues. Basic knowledge of SQL, APIs, and ticketing systems (Zendesk, Salesforce, Jira) is a plus Customer-Centric Mindset - Strong problem-solving skills with a focus on client success and retention Process Improvement - Experience in optimizing support workflows, documentation, and self-service resources Communication Skills - Ability to translate complex technical concepts into easy-to-understand terms for clients and internal teams Proactive & Analytical - Always looking for ways to improve the customer experience Empathetic & Patient - Understands the high-stakes nature of financial services Adaptable & Fast Learner - Comfortable in a fast-paced SaaS environment Detail-Oriented & Compliance-Aware - Recognizes the importance of security and regulations in fintech Experience Required 5+ years in SaaS professional services or client implementation/support, preferably in a B2B environment Experience supporting financial institutions, fintech, or banking software Three to five years of development experience and knowledge and understanding of JavaScript Bachelor&aposs degree in Computer Information Systems, or 4-7 years of experience in the field, or in a related area. Ability to analyze, design, and configure business processes via technology and integration. Strong communication skills, both written and verbal Experience with various programming languages (HTML, CSS, MYSQL, Java, Python) Proven ability to manage support tasks and work cross-functionally with product and engineering teams Benefits We believe the best way to understand our organization and culture is through our values: Reality - Acknowledge it early and be comfortable sharing it with the team Ownership - Be self-aware and personally accountable Courage - Put in best effort even under trying circumstances Trust - Respect team members - prove each other right Curiosity - Intense desire to explore and understand new solutions Flexibility - Flexibility and innovation are more important than efficiency Integrity - Our reputation is more important than making money If these values resonate with you then we look forward to meeting you. Naehas Offerings: Competitive compensation A full suite of benefits, including health, personal accidental insurance, term life insurance A casual workplace that appreciates and respects each employee&aposs ideas The agility of a growing and profitable start-up environment Flexible work arrangements Lunch with in house ,fully loaded pantry Show more Show less
Role Overview: As a Senior QA Automation Engineer at Naehas, you will have the opportunity to expand your talents by directly participating in the testing of the SaaS product. You will work with microservices/products using manual and automated testing procedures in a fast-paced, results-oriented environment. Your visibility within the team will be high, and there are opportunities for rapid advancement. It is essential to have a sound understanding of testing and various concepts for implementation. Key Responsibilities: - Expertise in Automation Frameworks, with proficiency in designing, developing, and maintaining robust test automation frameworks. Knowledge of Selenium and TestNG is a must, while familiarity with Cypress and Playwright is beneficial. - Comfortable generating complex test datasets using SQL and scripting, with basic query skills required. - Experience in Agile environments and tools like Jira, Confluence, and version control systems (Git/Subversion). - Strong Programming Skills, with advanced proficiency in Java. Knowledge of Python, JavaScript, or C# is advantageous. - Ability to write efficient, maintainable, and reusable test scripts. - Comprehensive Understanding of QA Principles, including deep knowledge of QA methodologies, testing strategies, and SDLC/Agile practices. - Skilled in identifying edge cases, writing test plans, and creating detailed test reports. - API Testing and Automation expertise, including testing and automating RESTful and GraphQL APIs using tools like Postman, RestAssured, or Karate. - Performance and Scalability Testing proficiency, with the ability to use tools such as JMeter, Gatling, or Locust to identify bottlenecks and validate scalability under peak loads. - Advanced Debugging and Troubleshooting skills, including diagnosing issues in distributed systems and experience with observability tools like logz.io, Splunk, or Grafana. - Strong Collaboration and Documentation Skills, with the ability to work closely with cross-functional teams, write clear documentation, and mentor junior team members. Qualifications Required: - B.E/B.Tech/ M.Tech from a top-tier college. - 4-6 years of experience in a product development environment. - Strong testing aptitude to quickly learn and become a power user of the Naehas platform. - Demonstrated leadership ability to effectively work with cross-functional teams. - Ability to function in a fast-paced environment. Additional Details: Naehas is a pre-IPO, fast-paced software as a service company that is automating omni-channel marketing for top consumer brands globally. The company values autonomy, collaboration, and meaningful work, believing that passionate and happy employees lead to happy customers and a world-class product. The culture at Naehas is characterized by values such as Reality, Ownership, Courage, Trust, Curiosity, Flexibility, and Integrity. The workplace offers competitive compensation, a full suite of benefits including health, casual environment, lunch meals benefit, and flexible work arrangements.,