Responsibilities: * Meet sales targets * Manage inventory levels * Maintain store cleanliness & organization * Provide exceptional customer service * Process transactions accurately Sales incentives Health insurance Annual bonus
Reporting: L1 – PM, L2 AM HR Ops Handling a staff strength of 300-400 Key Responsibilities Initiate and complete Onboarding activities, Joining Formalities (Id Creations, documentation, etc) exit formalities and complete all the Full & Final statements. Create Job Codes, Prepare Offer Letters, Appointment Letters & sharing with Employees Maintain and update Employee records and other relevant details like employee documents/ bank details/ Residence details/ family details. Issuing Relieving/appraisal / PIP/ Warning/ Termination/ HR Letters to the employees Responsible for all employee communication such as Initial Inductions, HR connects, Manage Statutory Compliance (EPF, ESIC, Gratuity) and coordinate with Vendor for the same Maintain all personnel policies and procedures and provide guidance and interpretation to staff. To be a SPOC for employees and client. Manage employees’ queries / concerns / grievances by coordinating with the concerned person / department to give resolutions. Managing the Monthly, Weekly Daily Report to be shared with the key stakeholders. Drive engagement initiatives for employees. Coordinate with Talent Acquisition and Operations/ Client team to close open positions Coordinate and monitor client's Outstanding and billing Managing Monthly SLA and ensuring to adhere to the timeline of salary payout. Monitoring of turnaround times for closure of query Client invoicing administrative tasks Client coordination and ops related adhoc tasks & ensuring the given TAT for closure. Reporting & Communication End to End ensuring day to day ops Timely Billing & Payments Driving & Ensuring 100% attendance and reporting through application Handling client queries & escalations and ensuring timely closure along with support function coordination Ensuring 90%+ adherence on Client C Sat Surveys Education: UG - Any Graduate / PG: Any Postgraduate Job Specific requirements: Team Management and networking, Client Servicing, HR ops awareness and understanding.
Develops and implements metrics to analyze the impact of talent management initiatives, processes and tools on the organization Acts as project lead for various talent management initiatives as defined Accountable for all aspects of talent development and performance management Support all aspects of the performance management compensations system to include Career Advisory Boards and Performance Development associated programs Collaborate with the appropriate stakeholders to help drive talent management efforts Serve as subject matter expert on specific Talent Management programs and provide guidance to HR business partners and clients when appropriate Support other talent management programs and activities as assigned Be studying Human Resources or related discipline Have a genuine interest in training, development and talent mapping Be highly detailed and accurate in your work and be able to proof read documents
B2B Inside Sales Market Research (Non-IT) Lead Generation through multiple tools and channels Presales & Client Onboarding CRM, Data Analysis & Pipeline Management Client Acquisition & Stakeholder Handling Share CV: yukti.arora@multiplier.co.in