We are looking for a dynamic and motivated Home Sales Officer to join our team. The ideal candidate will be responsible for acquiring and onboarding customers within the assigned territory, ensuring a seamless experience through effective engagement and support. This role requires a field-focused professional with strong interpersonal and negotiation skills. Key Responsibilities: Acquire new customers in the assigned territory through direct and outbound sales efforts. Onboard customers by collecting necessary documents and processing orders. Obtain building permissions as required for service delivery. Drive customer engagement and ensure a superior customer experience throughout the journey. Maintain detailed records of customer interactions, transactions, and feedback. Act as a key point of contact between the customer and internal teams. Skills and Competencies: Proven outbound or direct sales experience (preferred). Familiarity with the assigned local territory and market dynamics. Proficiency in the local language is essential. Strong customer handling and relationship management skills. Effective negotiation and influencing abilities. Clear articulation and communication skills. Highly result-oriented with a passion for achieving targets. Digitally savvy – comfortable using smartphones, apps, and basic tech tools. Qualifications: Minimum qualification: 10+2 or Full-Time Diploma 1 to 2 years of relevant experience in sales, customer service, or a similar role Job Type: Contractual / Temporary Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Paid sick time Work Location: In person Speak with the employer +91 8262019477
Job Summary: We are looking for an experienced and dynamic Area Service In charge to oversee the daily functioning of our service and care centers. The ideal candidate will be responsible for ensuring smooth service operations, customer satisfaction, and team productivity. This role demands strong leadership, a deep understanding of after-sales service, and a customer-first mindset. Key Responsibilities: Establish and maintain the infrastructure and daily operations of service centers. Liaise with store managers and sales teams to align service operations with business objectives. Ensure high levels of customer satisfaction and proactively address potential issue escalations. Motivate, lead, and manage service and care center teams for optimal performance. Take ownership of service deliverables and ensure adherence to defined SLAs. Mentor and counsel service engineers to foster skill development and engagement. Monitor and control the flow of incoming service calls , ensuring timely on-site support. Manage operating costs and expenses of the service and care centers within allocated budgets. Maintain adequate manpower levels to address customer needs and service demands efficiently. Identify skill gaps and organize training programs for service center personnel. Ensure care center staff are aligned to support walk-in customers effectively . Regularly assess team performance and implement improvement plans where necessary. Skills and Competencies: Strong territory knowledge and familiarity with the local service ecosystem In-depth understanding of device repair operations and related processes Knowledge of company products, services, and market landscape Proven team management and people leadership skills Strong problem-solving and decision-making capabilities Exceptional customer focus and conflict resolution skills Ability to understand and execute business training needs Education & Experience: Diploma / B.E. / B. Tech in Electronics, Telecommunications, or a related field (preferred) 6 – 10 years of experience in After Sales Service or Service Center Management Preferred Industry Background: Telecommunications, Consumer Electronics, Mobile Devices, Retail Services, Job Type: Full-time Pay: ₹75,000.00 - ₹100,000.00 per month Benefits: Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Provident Fund Work Location: In person